Booking Confirmation: Once you complete your reservation, you will receive an immediate confirmation email with all the details of your trip, including the pickup time, location, and driver contact information. Please ensure you provide your flight details or pickup location for an efficient scheduling process. Pre-Pickup Communication: Prior to your transfer, our team will contact you to confirm all details and make any final arrangements, ensuring peace of mind before your trip. We’re available via WhatsApp or phone for any last-minute questions. For airport pickups, we track your flight status to ensure we’re on time, regardless of any delays. Pickup Process: Airport Pickup: Upon arrival at SJO Airport, your private driver will be waiting for you at the arrival gate with a sign displaying your name. Don’t worry about navigating the busy airport; our driver will assist you with your luggage and guide you to the vehicle. Hotel or Local Pickup: If you're being picked up from a hotel, Airbnb, or rental in San José, Uvita, or Dominical, your driver will arrive at the exact scheduled time at your location. Exclusive Private Transfer: This is a private transfer service, meaning the vehicle is exclusively for you or your group—no sharing with other passengers. Stop at Tarcoles Bridge (Optional): If weather conditions allow and during daylight hours, you have the option to stop at the famous Tárcoles Bridge to observe the crocodiles in their natural habitat. This is a great opportunity to stretch your legs and experience one of Costa Rica’s popular roadside attractions. Comfortable Ride: Our vehicles are modern, air-conditioned, and spacious, providing a comfortable ride through Costa Rica’s scenic landscapes. Complimentary Wi-Fi and bottled water are provided to ensure your journey is smooth and enjoyable. Your bilingual driver is not only experienced but also friendly and happy to answer questions about local attractions and recommend things to do at your destination. Drop-off: We offer door-to-door service at your destination, whether you’re heading to Uvita, Dominical, or anywhere nearby. Your driver will drop you off at your exact location, helping with your luggage and ensuring you’re settled in comfortably. If you’re flying out from SJO Airport, your driver will make sure you arrive with plenty of time to check in and go through security for a stress-free departure. Post-Trip Support: We appreciate your trust in us and offer 24/7 customer support in case you need any assistance after the drop-off. We also encourage you to leave feedback on your experience, as it helps us continually improve our service.