1. Booking Travelers book the service online, specifying pickup and drop-off locations, date, time, and any special requirements (e.g., child seats or extra luggage). Confirmation is sent instantly, including details of the chauffeur and vehicle. 2. Flight Monitoring (if applicable) For airport pickups, the chauffeur tracks the flight in real-time to adjust for early arrivals or delays. Travelers can update any last-minute changes via 24/7 customer support. 3. Chauffeur Arrival The chauffeur arrives at the designated pickup location ahead of time. For airport pickups, they wait at the arrivals area with a name sign for easy identification. 4. Meet and Greet The chauffeur greets travelers warmly and assists with luggage. If requested, the chauffeur provides local tips and ensures a comfortable onboarding process. 5. Journey Begins Travelers are seated in a clean, well-maintained, and comfortable vehicle. The chauffeur follows the optimal route, ensuring a smooth and efficient ride. 6. In-Trip Comfort The chauffeur ensures travelers' comfort by adjusting climate control, music, or seating preferences. Complimentary amenities (if offered) like bottled water or Wi-Fi are available. 7. Drop-Off The chauffeur assists with luggage at the drop-off location, ensuring travelers are settled. For airport drop-offs, the chauffeur guides travelers to the terminal entrance, ensuring they have everything they need for the next leg of their journey. 8. Post-Service Follow-Up Travelers may receive a follow-up message or email to ensure satisfaction and gather feedback. Repeat customers can access streamlined bookings for future services.