Once a booking is received, we send a confirmation message to the customer to acknowledge the reservation and begin direct communication. Customers are asked to confirm their exact drop-off location to ensure accuracy and prevent delays on the day of travel. They are also requested to share their estimated time of arrival, especially for flight- or schedule-based services, so we can plan accordingly. After all details are confirmed, the logistics team assigns the appropriate vehicle and professional driver. Routes and schedules are planned in advance to ensure timely and efficient service. Before the trip, the vehicle is checked for safety, cleanliness, and comfort, and the driver is fully briefed. On the day of service, the driver arrives on time, assists passengers as needed, and provides a safe and comfortable journey. The service includes onboard Wi-Fi and a smooth drop-off at the confirmed location, ensuring a reliable experience from start to finish.