Unlike typical group tours, this is a fully private Charco Azul experience designed exclusively for you and your group. There are no strangers, no fixed group pace, and no waiting on others.

Your guide adapts the rhythm of the experience based on your comfort level. Whether you prefer a relaxed river swim, exploring limestone formations, or participating in optional cliff jumps.

We operate with strategic timing to reduce congestion and maximize your time in the water. The experience is structured, guided, and intentionally designed to provide both adventure and control.

Additionally, guests may customize the experience with optional add-ons, including a traditional Puerto Rican restaurant stop after the adventure.

This is not just a tour, it is a curated and personalized canyon experience.

Travelers should have at least a moderate level of physical fitness

IMPORTANT: Our activity is designed for people between (10 and 70 years old) with good physical condition. You have to be able to walk by your own in uneven surfaces. For safety reasons, people who are overweight, have previous injuries, are pregnant, or have health problems are not allowed to participate. Evidence of age via license or birth certificate will be required to ensure compliance with these requirements. Furthermore, no exceptions or refunds will be made to those who fail to comply with these conditions.

Participants must be physically capable of walking thru steep, rocky, muddy and uneven surfaces without assistance.

This tour operates based weather and river conditions. In the event of poor weather, you will be offered an option to reschedule or refund.

Use of lifejacket and helmet is mandatory.

Tours Hacker reserves the right of admission - If a person appears to be under the influence of alcohol or drugs, not following instructions, causing disruptions, or providing false information, such as lying about their age, the guide has the right to cancel their reservation at any moment. In such cases, no refunds will be issued. We prioritize the safety and enjoyment of all participants and expect honesty in all aspects of the booking process.

Persons with the previously listed health restrictions cannot participate on the tour. No refunds will be authorized if a person neglects to read complete description and does not meet the safety requirements and limitations on the day of the tour.

Minimum of 3 people required per reservation

Personal Belongings Policy for the Excursion: At our Excursion, the safety and experience of our guests are our top priorities. Due to the nature of the activity—which involves hiking, water contact, and constant movement in a natural environment—we strongly recommend that participants do not bring any personal belongings unless absolutely necessary. While we do allow the use of prescription glasses for those who need them for vision, all other personal items should be left in a secure location before the excursion.

Liability Waiver: Our company is NOT responsible for the loss, damage, or misplacement of any personal belongings during the excursion. We understand that the nature of the tour involves activities that may increase the risk of losing items, such as walking on uneven terrain, swimming in the river, sliding on rocks, and jumping into the water. If a participant chooses to bring personal items, they do so at their own risk. We will not be able to stop the excursion to search for lost items in the forest or river. We appreciate your understanding and cooperation in ensuring that everyone enjoys a worry-free experience.