After booking, you will receive a confirmation with all transfer details. We kindly ask you to provide your cruise ship name or hotel information, as well as a contact phone number to ensure smooth coordination. On the day of your transfer, your professional chauffeur will arrive at the scheduled pickup location in advance. For dock pickups, your driver will be waiting directly next to your river cruise ship, holding a personalized name sign (typically displayed on a tablet/iPad), making it easy to identify your chauffeur. They will assist you with your luggage and escort you to your luxury vehicle. For hotel pickups, your chauffeur will meet you in the hotel lobby or at the reception area, also holding a name sign for easy recognition. Once onboard, enjoy a comfortable and smooth ride in one of our premium vehicles. All transfers are private and direct, with no unnecessary stops, ensuring the fastest and most convenient route to your destination. Upon arrival, you will be dropped off right at the entrance of your hotel, accommodation, or cruise dock, with full assistance provided for your luggage.