Transportation Service Process – Step by Step Confirmed booking Once the reservation is made, the customer receives confirmation with the details of the service, estimated time and pick-up point. Contact prior to travel Our team communicates via WhatsApp the day before or on the day of the service to reconfirm the exact time, meeting point and resolve any questions. Pick-up point The driver arrives promptly at the agreed place (hotel, accommodation or point previously established). The vehicle is clearly identified as Smart Transport and the driver confirms the passenger's name before boarding. Start of transfer The service is direct and safe, with professional drivers and comfortable vehicles, with air conditioning and luggage space. The route is direct and includes two stops for toilet or lunch. Assistance during the journey The driver provides basic passenger support, general route information and technical stops when necessary (bathing, rest or logistical coordination). Arrival at the final destination The passenger is dropped off directly at the agreed point at the destination, ensuring a comfortable and uncomplicated experience. (our connection is with Valencia boats in Almirante) Customer service Our team remains available before, during and after the transfer for any additional queries or assistance.