Immediate Communication: Once the reservation has been made, you will receive a confirmation. We will contact you via WhatsApp or email to reconfirm your flight details. Real-time tracking: We monitor your flight number (via radar applications) for any advances or delays, ensuring your driver is there exactly when you land. Airport Reception : Your driver will wait for you at the departure of international arrivals from Quito Airport (UIO), holding a personalized sign with your name or your agency logo. Luggage Assistance: We will help you with handling your bags and technical equipment from the terminal to our 2019 Kia Rio, parked in the VIP transport area. Route Briefing : Before leaving, we will give you a brief explanation of the estimated travel time and route along the Avenue of Volcanoes. Amenities on board: You will have bottled water, chargers for your devices and an air-conditioned environment (heating/air conditioning) at your leisure. Andean Safety: We drive with caution, respecting all speed limits and traffic regulations. Courtesy Stop: If you wish, we can make a 10 - 15 minute stop at a secure point to use ATMs, buy local snacks or capture the first photograph of volcanoes (Cotopaxi or Illinizas) if the weather permits. Door to Door Delivery : We will drop you off exactly at the entrance of your hotel or hostel in Riobamba or Baños. Service Closure: We will ensure that all your luggage is with you before we say goodbye. If you booked our “Chimborazo Express” service, we will then coordinate the pick-up time for your mountain adventure.