Overview
30 minutes
Mobile ticket
Secure your transfer with complete peace of mind by booking in advance. We offer an efficient, punctual transportation service designed for your comfort. Our highly trained drivers and well-maintained vehicles ensure a safe and pleasant journey from your departure point to your destination.
Forget about long waits or last-minute arrangements — once your reservation is confirmed, you’ll receive all the necessary information for a smooth and easy meeting.
Travel with confidence and enjoy a mobility experience designed for your comfort and peace of mind.
Additional Info
Specialized infant seats are available
Service animals allowed
Suitable for all physical fitness levels
The duration of transfers are approximate, the exact duration will depend on the time of day and traffic conditions.
Each traveler is allowed a maximum of 1 suitcase (approx. 23 kg). Oversized or excessive luggage (e.g. surfboards, golf clubs or bikes) may have certain restrictions, please inquire with the operator prior to travel to confirm if your excess luggage is acceptable.
Infant seats are available upon request, subject to availability and an additional charge.
What To Expect
Enjoy a private transportation service designed for your comfort and peace of mind. Your operator will contact you approximately 12 hours before pickup via WhatsApp or phone call to confirm details and ensure a smooth, worry-free experience. The driver will meet you in the hotel lobby, where you will be warmly greeted and assisted with your luggage. Sit back, relax, and enjoy a safe, punctual, and comfortable ride, driven by a qualified professional who will take care of you until you reach your destination. Please note that each passenger may bring one piece of luggage for added convenience. If you are unable to locate your driver, do not hesitate to contact our support team. We look forward to assisting you and making your transfer a pleasant and stress-free experience.
Options
Standard
Standard car Pickup included
Standard - Ixtapa
Standard car Coverage Area: Ixtapa / Zihuanatejo / San Jose / Playa Linda Pickup included
Minivan - Ixtapa
Minivan Coverage Area: Ixtapa / Zihuanatejo / San Jose / Playa Linda Pickup included
Minivan
Minivan Pickup included
What‘s Included
Private, air-conditioned vehicle transportation
Hotel pickup
15 minutes for departures
Tolls and fuel fees
Assistance with luggage
Tips or gratuities (not included, not mandatory)
Charges for baby seats
Additional stops or extra waiting time not scheduled
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Reviews
4 reviews
Total reviews and rating from Viator & Tripadvisor
I prepaid and was sent an...
Christine N,Mar 24, 2026
- Review from Viator
1.00I prepaid and was sent an email that we would be picked up at the hotel at 9:14, the driver did not show up until 9:40 or so said that was the time i showed him the email and just laughed. When i called the number they provided the person had me on hold and could only tell me that a person would show up at sometime. Would not use again !
good and not so good in Ixtapa
David K,Feb 15, 2026
- Review from Viator
3.00OK, Viator……. Positive: clean cars…….lots of emails back and forth……..excellent drivers…gave really nice tips! Negative: You made.a huge deal out of “we cant confirm your reservation until you give us details of the date of your return to airport, etc, etc, etc. Huge deal. Then, when we arrived at ther airport…your representative had me take a picture of a business card he had that had a phone number (local;) on it to confirm our return 24 hours before we wanted the return transportation, BUT…..THAT NUMBER WAS LOCAL ONLY!!!! I COULD NOT GET IT TO GO THROUGH…AND ONLY WHEN I HAD THE HOTEL FRONT DESK USE THEIR MOBILE PHONE DID YOU ANSWER. I HAVE 30 YEARS OF INTERNATIONAL TRAVEL…ONLY USING THAT SKILL AND LANGUAGE SKILL WAS I ABLE TO CONTACTYOU. Really unacceptable way to operate. Then, when I got to them (your team, right?) they were not god. They had me for SATURDAY???..not Friday. But all those emails were for FRIDAY!! Why did you bother with all that and add stress to everything we did if your local team has a completely different system? Goog thing I speak Spanish guys!!
Prompt, friendly, convenient service!
Lee W,Feb 7, 2026
- Review from Viator
5.00Prompt and friendly service. Very good communication via email and WhatsApp. Our flight was delayed twice and we were able to contact them quickly and adjust our pick up to a later time. They actually contacted me once to inform me that my flight time had changed and gave us the option for a later pick up. Great service and friendly drivers.
Good service and peace of mind, but expensive.
Thomas D,Mar 19, 2023
- Review from Viator
4.00I used Viator for transportation from the Ixtapa Airport to my resort and back. I had not been to this area of Mexico before and didn't know what to expect. My plane was late and the immigration line long. Two hours late I was pleasantly surprised my vehicle was there waiting for me. On the return trip the car was close to 30 minutes late. What I found out that my "private car" was actually a taxi. I paid $63.64 each way when I pre-booked. I could have just taken the same taxi for $25.00 each way. In this particular city in Mexico Viator gives you peace of mind if you've never been here before. Unfortunately you are paying more than double to ride in a taxi had you just stepped out and got in one versus having pre-booked. Again I sincerely appreciated the first driver waiting for me and I tipped him very generously for his time. The second driver, very nice, was the same taxi driver who drove me to dinner on Thursday and then was my private car driver (same vehicle) on Saturday.
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