Overview
Mobile ticket
Activity Summary
Pre-book your transfers to and from Cancun International Airport and enjoy a hassle- free transportation!
Plan ahead and book your Cancun round-trip airport transfer in advance to enjoy a convenient, efficient and stress-free way to start and end your vacation
Additional Info
Suitable for all physical fitness levels
Transfers operate 24 hours a day; confirm your pickup time with the local operator before travel. Contact details are listed on your confirmation voucher
This product must be booked at least 48 hours in advance of your travel time
Transportation included only to centrally located Hotels in the specified area. If you’re staying in a different area from the one selected at the time of booking, an extra fee may apply
It is very important that you provide your complete Hotel/Cruise details, as well as your Arrival Flight schedule, at the time of booking. Without this information, we will not be able to confirm your reservation. If this is the case, please contact us immediately to reconfirm your reservation
Some of the pictures are illustrative and could not match with vehicle available in destination
What To Expect
Book your round-trip transfer between the airport and your Cancun hotel and enjoy a stress-free way to start and end your vacation! When you arrive in Cancun, avoid the stress and confusion of trying to find your way around a new city after a long flight. Instead, relax and let your professional driver get you to your hotel in comfort. Enjoy the convenience of a professional transfer service while you sit back, relax and enjoy the ride! When making a booking for this shared round-trip, you will need to advise your flight and hotel details. Your transfer will be confirmed within 24 hours of booking, and you will be provided with a travel voucher to present to the driver. It's that easy!
Options
Shared RT to cancun hotels
Cancun: Only to/from hotels located in Cancun Hotels Zone. Pickup included
What‘s Included
One piece of luggage and one carry-on per person
Transport by air-conditioned minivan
Round-trip shared transfer service (Only to/from centrally located Hotels in the specified area. If you’re staying in a different area from the one selected at the time of booking, an extra fee may apply)
Professional driver
Gratuities
Pickup points
Select a pickup point
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Reviews
240 reviews
Total reviews and rating from Viator & Tripadvisor
As a professional TA, they won't have my business.
680kew,May 30, 2026
- Review from Tripadvisor
1.00As a travel agent who previously booked Nexus for clients, I will no longer use or recommend their services. Reliable transportation and responsive customer service are basic expectations, and Nexus failed on both counts. My sister and I had pre-booked airport transfers through Nexus and waited more than three hours after arriving for transportation that never came. We were repeatedly given conflicting information by different representatives and ultimately told no shuttle was available. We had to pay out of pocket for a taxi and missed an important wedding event because of the delay. What is even more disappointing is that after three months of follow-up, Nexus has still failed to resolve the issue or provide meaningful compensation.
Nexus tours group Cancun Mexico
vynr2026,May 20, 2026
- Review from Tripadvisor
5.00Nexus tours was our representative from the airport and at the hotel. Angeles was so pleasant to deal with and helpful with all our excursions booking. Definitely gave us the best pricing. This company is highly recommended when in Cancun Mexico.
Worst transport company!🤨
Bondgirlcanada,May 6, 2026
- Review from Tripadvisor
1.00Very poor communication and not reliable transportation if you are going on vacation. Did not communicate if they are picking us up from the resort, said there was an accident and told us to get a taxi on our own expense. We almost missed our flight back to Toronto if we did not reach to them to get an answer if they are picking us up. Choose your transfer wisely from airport to resort and vice versa. This tours is owned by Sunwing travel which is now WestJet.
Would travel with them again!
laurawM402RY,Apr 17, 2026
- Review from Tripadvisor
5.00Transportation to and from the airport. Went right to the resort from the airport. That was great! Had questions and they were quick with answers prior to the trip.
waited for hours for the shuttle
christinemariep2026,Apr 15, 2026
- Review from Tripadvisor
1.00Booked through Expedia as an All-inclusive vacation to Bahia Pincipe Tulum. My husband and 3 kids arrived at Cancun airport, having downloaded the transfer app and "checking in" with the Nexus transfer desk. We then proceeded to wait over 2 hours , being told that there had been canceled flights so the transfers were limited. The runaround was nuts- with "advisors" telling us it wouldn't be too long and then others saying "yes, you may want to take one of the taxis" (several taxi drivers surrounding and trying to get other waiting passengers to hire them ). It was a nightmare trying to get any info but we waited it out (bc I wasn't going to pay more for a private taxi) and FINALLY we were put on a shared shuttle. It was really terrible way to start out trip and I wouldn't recommend this company. Arrange for a private shuttle or other service.
SAY NO to nexus airport transportation!!!
710aramm,Apr 5, 2026
- Review from Tripadvisor
1.00For anyone who doesn't want to start or end their vacation on an extremely sour note we would say DO NOT BOOK the nexus transportation from or to the airport in Cancun! While the drivers are good and attentive, the line to the Nexus tour booth at the airport reminded us the COVID times... LOL when we were ready to take our "free" shopping tour that was part of the Sunwing vacation booking (another company that we will never use again) we were told that we needed to give them a lot more time to book (over 24 hours) and then call them back to confirm if it was arranged or not. On our return to Canada, their agent booked our transportation 4.5 hours ahead of our flight (although our hotel was only 15 minutes away from the airport) and no one answered the phone to rearrange. After reaching to a live agent (and this was after a while trying to solve the issue with AI) which took about 45 minutes, our chat was dropped back to AI 3 times... Then we were told to just stick to given time because we chose shared transportation... Well, I guess we will never use them again!
We arrived and had delayed luggage and Eric helped us to make a claim and also informed us of the allowed expense
francescocO914UE,Mar 28, 2026
- Review from Tripadvisor
5.00We went to Cancun for 9 days and had the best experience from bus pickup at cancun airport to bus back to cancun airport after our vacation was over. Nexustours /Sunwing was very helpful in any questions or any problems we encountered and our representative Eric Almazo was there every time we needed him with advice and guidance. I hope if I ever return we have the pleasure of him guiding our needs again. We had an excellent experience thanks to Eric Almazo!!
Warm, supportive and frictionless service
643shahriara,Mar 21, 2026
- Review from Tripadvisor
5.00Great experience. Staff helped us navigate the airport, Ray Uribe was kind, informative and supportive, helping us confirm our return shuttle and understand our options and timing.
Beware Nexustours
Dan A,Mar 17, 2026
- Review from Tripadvisor
1.00Just a heads up for anyone booking airport transfers in Cancun — be careful when dealing with NexusTours. I paid $35 USD for what was advertised as a private taxi from Riu Dunamar to Cancun Airport. What we actually got was the complete opposite. We were put on a shared bus — the same one that would have been available to us for free — and they even picked up passengers from other resorts along the way. So essentially, we paid extra for a service we never received. If I had known it would be a shared transfer, I would have just taken the complimentary bus and saved the money. Really disappointing experience and definitely something to watch out for when booking transportation. Make sure you confirm exactly what you’re getting — because in our case, it was not what was promised.
Ivan was amazing
Guide04604746804,Mar 11, 2026
- Review from Tripadvisor
5.00Very straight forward and welcoming! Ivan made sure to answer all of our questions! Thank you!
Related Experiences
Operated by Nexus Tours Mexico