What‘s Included

Meeting and Pickup

What To Expect

Reviews

• Buyer Beware

  Bola A,

  Aug 10, 2025

  - Review from Viator

  2.00

  The main road to the main attraction (Newfound Gap) closed the night before with communications going out in the early morning. The tour guide did not inform us until after we arrived at the meeting point. Since this was the major attraction and family had come from Europe, this was disappointing on many levels. One hour of the tour talked about cabins and woods at a cabin. History that could’ve been discussed in the vehicle and quickly shown. She seemed like she was stalling. We had to ask the guide 3 times to visit views as spending 1/3 of the tour explaining how cabins were put together was not what we came for. The tour was 3 hours, but the guide started to head back after 2 as she thought we booked a 2 hour tour. How could we have paid that amount for 2 hours and 1 was spent on talking about cabins of the settlers? After reiterating that our tour was 3 hours, we went to see another site. We saw a bear and she didn’t slow down so everyone could enjoy. I don’t believe any cars were behind us. Since the guide talked so much about bears and the group was excited to see one, this was disappointing. We were all disappointed given what we paid and expected and what was delivered. I also felt it was a bait and switch. There was ample time to inform us of the road closure and give us the option to cancel. I’ve trusted Viator with tours from Europe to Australia and this was the worst. We did enjoy the sites we saw, but it was definitely not worth the price. I do appreciate Viator providing a partial refund after several back and forths. It is only right to let travelers know that the road to the main attraction is closed so they can make an informed decision (estimated reopen is October). There is another (much longer route) road that one can take on one’s own. This is important to know if you have limited time and still want to go.

• Magnificent

  Linda M,

  Jul 12, 2025

  - Review from Viator

  5.00

  It was totally efficient and accommodating. We were two senior women who got the best accommodations and the most respect from our tour guide - Mike. Mike shared so much information and history about the Smokie Mountains. He was very pleasant and conversational.

• A Beautiful Comfortable Informative Tour of a National treature!

  100mikag,

  May 12, 2025

  - Review from Tripadvisor

  5.00

  So grateful to have the opportunity to tour Great Smoky Mountain Park with guide Luci - a former teacher and a warm, charming guide! She is a wealth of information, regarding history and foliage. Luci seemingly has her favorite spots, and shared them with us. We stopped for breathtaking scenery and, of course, photos. Although the park does have wildlife, we didn't see any. (I think you need to go very early or late in the day.) I have been in the fjords of Norway and this reminded me of that trip - beautiful soaring mountains, some very different from others. As tourists, we could not leave our dog in the hotel, so this was a perfect trip for the three of us. I am not a hiker, but we did see a great many people starting the trek. I prefer the van. . . it must be brutal to hike in the summer! Our weather was perfect and the day was one to remember. Thank you Luci, and thank you National Park Service and the states of TN and NC for keeping this beautiful park available to all the people of our planet.

  

  

  

• Fall Colors Van Tour.

  Val W,

  Oct 19, 2024

  - Review from Tripadvisor

  5.00

  Our original tour was cxld for road closures due to ice. They notified us early enough and offered an alternative guided hike/ tour which was excellent. Our guide Luci was sooo nice and shared a ton of fun & interesting facts & history about each area, and put our bear concerns to rest. We highly recommend these tours for 1st timers or anyone that likes to leave the planning and driving to someone more experienced so you can enjoy all the sites.

  

  

  

• Great time in the Smokies.

  Ken G,

  Sep 5, 2024

  - Review from Viator

  5.00

  At the top with the clouds below. Had a great driver China. She really knows her stuff. She went above and beyond to explain things.

• Phenomenal Beauty

  Bill M,

  Jun 4, 2024

  - Review from Tripadvisor

  5.00

  The Great Smokies are a must visit in your lifetime! Their beauty and history highlights what made the United States great

• Great hiking experience

  E9282MBmarian,

  Mar 27, 2024

  - Review from Tripadvisor

  4.00

  Hiking in this beautiful view is so soul healing. Our tour guide is very knowledgeable and fun. Later, I will come with my kids again.

• Amazing guides

  TLEMK,

  Jun 25, 2022

  - Review from Tripadvisor

  5.00

  3rd hike w “A walk in the woods”. 1st 2 were 4 yrs ago w 3 young teens and we all had a fabulous time and learned a lot. This time we are back in town w senior citizens. We wanted them to see as much as they could of the park while keeping them safe. This was a great choice.

  

  

• Ben, the Best

  Maureen P,

  Aug 31, 2021

  - Review from Viator

  5.00

  I enjoyed the expertise of Ben, my guide. He had the answers to all my questions and volunteered more interesting and pertinent information. We also had fun as I was able to see the best of the park in just two hours.

• Best Day with Nature

  scrubs1484,

  Jul 13, 2021

  - Review from Tripadvisor

  5.00

  Group of 6 hiked with Meagan today! She was wonderful and definitely made the hike more enjoyable! She was very knowledgeable and shared many facts about our surroundings areas. The pace was perfect for all levels in our group. Meagan was so helpful in capturing photos of our group.

  
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