The Hell's Gate Experience

Name: The Hell's Gate Experience
Price: 115 NZD
Availability: InStock
Rating: 4.72 (349 reviews)

Overview

Available languages

English

Mobile ticket

Spend a few hours experiencing the wonders of Rotorua’s most unique geothermal reserve at Hell’s Gate. Take part in the guided or self-guided interactive geothermal walk, before trying your hand at Maori carving in the interactive carving house. Then indulge in our geothermal mud and sulphur waters, experiencing the healing properties local Maori have been using for centuries. It’s a Rotorua experience you’ll never forget.

Complimentary guided tours depart daily, please see Hell's Gate website for latest departure times.

Additional Info

Wheelchair accessible

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe.

Not recommended for travellers with heart problems or other serious medical conditions

The minimum age for the Mud Bath is 2.5 years, and for the Sulphur Spa is 6 months.

Children are considered those aged 5 -15. Under 4s are free when accompanied by a paying adult.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

What To Expect

Hell's Gate Geothermal Reserve & Mud Spa

Combine all three of Hell’s Gate’s most popular experiences with this package. Take part in the guided or self-guided, interactive geothermal walk, before indulging in our geothermal mud baths and sulphur spas. It’s a Rotorua experience you’ll never forget.

Admission Included

What‘s Included

Guided or Self-Guided Geothermal Walk

Complimentary Māori carving

Bathe in Mud Bath & Sulphur Spas

Food & Drink

Towels & Swimwear

Meeting points

Hell's Gate Geothermal Reserve & Mud Spa

351 State Highway 30 Tikitere New Zealand

End points

This activity ends back at the meeting point.

Options

The Hell's Gate Experience

Reviews

4.72

349 reviews

Total reviews and rating from Viator & Tripadvisor

280

Fun experience
Vikash R,,Feb 20, 2026
- Review from Tripadvisor
5.00
The experience is fun. The grounds are well-maintained, and it’s a pleasant walk when the weather is on your side. The mud bath is fun, and the spa pools are pleasant. It’s stinky…but that’s all part of the vibe.
We did the guided tour...
Nancy M,,Feb 15, 2026
- Review from Viator
5.00
We did the guided tour (slightly earlier than our scheduled time but it wasn’t a problem checking in early) and it was great. We saw and learned about the area and Māori culture while on the hour-long tour. The mud baths and warm sulphur pools were wonderful too!
Learning experience. :)
Nicole K,,Feb 12, 2026
- Review from Viator
5.00
Great experience. Recommend getting guided tour so learn and understand surrounds, history and different kinds of muds, pools, plants etc. Guide was very informative. Wood carving was quick, get to keep a memento. Mud baths, plunge pool, bit crowded, but glad we had a soak. All up worth the $.
The must do
NorthStar62745078798,,Feb 11, 2026
- Review from Tripadvisor
5.00
A must do if visiting Rotorua!
The Hell’s Gate Experience
joycei494,,Feb 9, 2026
- Review from Tripadvisor
5.00
The experience started with a self guided walk through the geothermal park, with written explanations of the different features. It took about an hour and a relaxing walk and amazing to see the different characteristics of the area. At the end we then enjoyed some wood carving that was fun. The gentleman in charge was fun and helped us feel comfortable while teaching us to carve simple patterns. Then the mud bath. It was relaxing. We got to slather mud all over then rest while it dried. After a shower we then soaked in a sulphur bath then a dip in a cold pool. It was a lovely way to spend an afternoon. We did smell of sulphur for a few days, but I did feel refreshed. A fabulous experience
Beautiful memories
FREDERIC D,,Feb 6, 2026
- Review from Viator
5.00
Incredible images! Wonderful place and nice spa. Top staff. Small downside on the activity sculpture very interesting but with a staff not very motivated....
Great half day intro to the area
GemTravelandTastes,,Feb 5, 2026
- Review from Tripadvisor
4.00
A great experience to introduce you to the geothermal area. The waharoa (gateway) into the geothermal walk was incredible - beautifully carved with the Māori story of how the volcanic area came to be, definitely worth stopping to read about it. The walk was not too long and included regular stops to learn more about the different pools and how they got their names. The Māori carving was a highlight - the two cousins working the shed were full of vibrancy and positive vibes always available to assist, even sharing with our group a little bit of their language! The spa was relaxing if not a little busy when we visited but I would definitely recommend hiring their swimwear if we were to visit again as the sulfur smell really really sticks - even with the helpful washing instruction cards we were given!
Highly recommend and accommodating for solo travellers
Sue W,,Feb 2, 2026
- Review from Tripadvisor
4.00
Great chance to walk around the geothermal area and learn about each individual area, then have a go at Mauri carving before heading to spa! Caked in mud for 20 minutes before being cued to leave and bathe in the other spa areas including cool plunge and sulpher warm baths. Made all the more pleasurable by the staff friendliness especially (Vera Lyne) You made my day
Very nice authentic place
604lievek,,Feb 2, 2026
- Review from Tripadvisor
5.00
We did the walk and the visited the spa. It was a great experience. The mud, the cold plunge, the pools. Everything was clean and nice. The walk was amazing and beautiful. We learned a lot. Personnel was very friendly. Nice little shop.
Hells Gate visit on our NZ Roadtrip
Nigel K,,Jan 31, 2026
- Review from Tripadvisor
4.00
Overall a really god experience just felt as if the Geothermal Tour was a bit too long. The guide was great very friendly funny informative etc and the mud pools and spa were also good.