The Hell's Gate Experience

Overview

Available languages

English

Mobile ticket

Spend a few hours experiencing the wonders of Rotorua’s most unique geothermal reserve at Hell’s Gate. Take part in the guided or self-guided interactive geothermal walk, before trying your hand at Maori carving in the interactive carving house. Then indulge in our geothermal mud and sulphur waters, experiencing the healing properties local Maori have been using for centuries. It’s a Rotorua experience you’ll never forget.

Complimentary guided tours depart daily, please see Hell's Gate website for latest departure times.

Additional Info

Wheelchair accessible

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe.

Not recommended for travellers with heart problems or other serious medical conditions

The minimum age for the Mud Bath is 2.5 years, and for the Sulphur Spa is 6 months.

Children are considered those aged 5 -15. Under 4s are free when accompanied by a paying adult.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

What‘s Included

Guided or Self-Guided Geothermal Walk

Complimentary Māori carving

Bathe in Mud Bath & Sulphur Spas

Food & Drink

Towels & Swimwear

Options

The Hell's Gate Experience

Reviews

4.68

270 reviews

Total reviews and rating from Viator & Tripadvisor

211

Wonderful park
Linda S,
Apr 6, 2025
- Viator
5.00
We really enjoyed walking through the Hells Gate park. We did the self guided, but you do have the option of a free guide. The times for those were 1030 and 230. So it depends on what you prefer. We started at 1230 and there were very few people out on the walkways. Had the park pretty much to ourselves. It was a little rainy the day we went, so maybe that's why. It was worth the long drive to see this unique place.
Loved the mud baths and hot springs
LJ A,
Apr 5, 2025
- Viator
4.00
We actually loved the mud baths (weren’t so sure we would) and warm pools afterwards. And surprisingly, loved the wood carving and dude taking it. You get bucket lockers to put your gear in. Excellent to see people of all shapes and sizes getting involved and into it. Felt fantastic afterwards. The self-guided walk around the park if you’ve already been on one of the geothermal tours was not worth doing
Geothermal pools and spa
Robin H,
Mar 23, 2025
- Viator
5.00
A lot of walking, followed by a wonderful mud spa. Our guides Luke and Arihi were great, well humoured and informative, giving us tips on local eateries and washing instructions. Thanks to them both.
Historic and picturesque...
Emily E,
Mar 15, 2025
- Viator
5.00
Historic and picturesque landscapes, coupled with relaxation with the mud pools. A must visit when in Rotorua!
Hell’s Gate
Stephen F,
Mar 12, 2025
- Viator
5.00
First time taking a mud bath. Could have soaked in the sulphur springs all day! We did a self guided tour of the geothermal springs. Took lots of pictures. Took an Uber there and back. Less than 10 miles out of town.