Overview
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Spend a few hours experiencing the wonders of Rotorua’s most unique geothermal reserve at Hell’s Gate. Take part in the guided or self-guided interactive geothermal walk, before trying your hand at Maori carving in the interactive carving house. Then indulge in our geothermal mud and sulphur waters, experiencing the healing properties local Maori have been using for centuries. It’s a Rotorua experience you’ll never forget.
Complimentary guided tours depart daily, please see Hell's Gate website for latest departure times.
Additional Info
Wheelchair accessible
Not recommended for travelers with spinal injuries
Not recommended for pregnant travelers
Not recommended for travelers with poor cardiovascular health
Suitable for all physical fitness levels
We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe.
Not recommended for travellers with heart problems or other serious medical conditions
The minimum age for the Mud Bath is 2.5 years, and for the Sulphur Spa is 6 months.
Children are considered those aged 5 -15. Under 4s are free when accompanied by a paying adult.
What To Expect
Hell's Gate Geothermal Reserve & Mud Spa
Combine all three of Hell’s Gate’s most popular experiences with this package. Take part in the guided or self-guided, interactive geothermal walk, before indulging in our geothermal mud baths and sulphur spas. It’s a Rotorua experience you’ll never forget.
Options
The Hell's Gate Experience
What‘s Included
Guided or Self-Guided Geothermal Walk
Bathe in Mud Bath & Sulphur Spas
Complimentary Māori carving
Food & Drink
Towels & Swimwear
Meeting points
Hell's Gate Geothermal Reserve & Mud Spa
351 State Highway 30 Tikitere New Zealand
End points
This activity ends back at the meeting point.
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Reviews
379 reviews
Total reviews and rating from Viator & Tripadvisor
Free pick-up service available
T M,Jun 5, 2026
- Review from Viator
4.00Complimentary pick-up and drop-off service available from the center of Rotorua. The water temperature of the mud hot spring was slightly lukewarm, and it was not enough in the rainy weather, so I was grateful for the slightly higher temperature. Cold water hot springs were too cold to enter because the mud hot springs did not warm us.
Heavenly relaxation at Hells Gate.
Lisa F,Jun 1, 2026
- Review from Tripadvisor
5.00It was an amazing day. The walk is really lovely. The waterfall at the end of a very easily accessible walk is beautiful. There are some benches so you can take a picnic. The views of the mudpools are great. The Maori carving experience is fun. The hotpools are awesome and a MUST do very relaxing. Take old swimwear and old clothing then throw out when you leave as the Sulphur makes everything stink. If you are travelling and not from New Zealand it could ruin your luggage so well worth bringing old swimwear. You can rent it there. An awesome couple of hours here.
This was one of the...
Meenakshi M,May 26, 2026
- Review from Viator
5.00This was one of the highlights of my Auckland trip. Place was unreal, beautiful. Mudbath and pool also were super relaxing and super brightening.
One not to miss!
F9364IOellenk,May 26, 2026
- Review from Tripadvisor
5.00If you have the chance to go on a guided walking tour definitely do it! The guide shared amazing stories of his family and Māori culture, I really came away from it with a new look on life! Afterwards we did the mud pools and geothermal pools. Soo relaxing and could instantly feel the benefits in my skin and mood :) Highly recommend, they really know how to deliver a full experience here
Steaming mud fun 😁
lisafQ5522KI,May 23, 2026
- Review from Tripadvisor
5.00Excellent experience. The walk and Maori carving experience was awesome. Its easy to pay on arrival as its never fully booked. Using the app ? Check it's in NZ dollars first as it was displayed in US dollars and ended up costing us more than we thought ! But went anyway and thoroughly enjoyed it.
Wonderful experience in Rotorua!
YenFen H,May 18, 2026
- Review from Viator
5.00It is a must to do experience if you are in Rotorua! Hell Gate has the best staff, nature thermo environment, mud pool and hot springs!
Streaming hot experience
378karenj,Apr 30, 2026
- Review from Tripadvisor
5.00We enjoyed our time at Hell's gate. We arrived 30 minutes before our tour was due to start. We did a quick circuit of the thermal pools to take photos so we could focus on the information of the guided tour. The smell was there but not too bad. We learnt a lot. Following the tour we had fun making carvings and then headed to the spa. The mud bath and spa experience was fantastic. Well managed for health and safety but not detracting from the relaxation. Luckily it is off season now so not too crowded. A fantastic day.
Fun and different!
Lydia j,Apr 27, 2026
- Review from Tripadvisor
4.00This was such a fun experience - I’d highly recommend if you’re after something a bit different as this combines the traditional hot pools with a mud bath. I’d also really recommend joining the tour around the site as it was so interesting. Just don’t wear any precious jewellery or clothing as the sulphur smells really strong!
Hells Gate - a great experience for mud pools
alisonwN1744KZ,Apr 23, 2026
- Review from Tripadvisor
5.00Great experience at the mud pools and geothermal experience today! We especially enjoyed the chance to do some wood carving!
Hell’s Gate was Heavenly
Pioneer54196447525,Apr 20, 2026
- Review from Tripadvisor
5.00We absolutely loved our experience at Hells gate. The mud baths were definitely a highlight of our trip. We also enjoyed listening to our guides. We learned a lot about the history of New Zealand..
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