The Hell's Gate Experience

Overview

Available languages

English

Mobile ticket

Spend a few hours experiencing the wonders of Rotorua’s most unique geothermal reserve at Hell’s Gate. Take part in the guided or self-guided interactive geothermal walk, before trying your hand at Maori carving in the interactive carving house. Then indulge in our geothermal mud and sulphur waters, experiencing the healing properties local Maori have been using for centuries. It’s a Rotorua experience you’ll never forget.

Complimentary guided tours depart daily, please see Hell's Gate website for latest departure times.

Additional Info

Wheelchair accessible

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

We recommend that women do not use our bathing facilities whilst pregnant. However, it is an individual’s choice and we recommend that you seek advice from your health professional if you are wanting to bathe.

Not recommended for travellers with heart problems or other serious medical conditions

The minimum age for the Mud Bath is 2.5 years, and for the Sulphur Spa is 6 months.

Children are considered those aged 5 -15. Under 4s are free when accompanied by a paying adult.

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

What‘s Included

Guided or Self-Guided Geothermal Walk

Complimentary Māori carving

Bathe in Mud Bath & Sulphur Spas

Food & Drink

Towels & Swimwear

Meeting and Pickup

Meeting points

Hell's Gate Geothermal Reserve & Mud Spa

351 State Highway 30 Tikitere New Zealand

End points

This activity ends back at the meeting point.

What To Expect

Hell's Gate Geothermal Reserve & Mud Spa

Combine all three of Hell’s Gate’s most popular experiences with this package. Take part in the guided or self-guided, interactive geothermal walk, before indulging in our geothermal mud baths and sulphur spas. It’s a Rotorua experience you’ll never forget.

Admission Included

Options

The Hell's Gate Experience

Reviews

4.72

311 reviews

Total reviews and rating from Viator & Tripadvisor

251

Amazing experience!
Annabel P,
Nov 3, 2025
- Review from Tripadvisor
5.00
Fantastic guide, super interesting to find out more about Māori culture. Mud pools were so relaxing & carving so much fun. Would definitely return.
Interesting and welcoming
pjpennekett,
Nov 3, 2025
- Review from Tripadvisor
5.00
Welcoming staff and an interesting place. We enjoyed our visit, especially the mud bath. There is a cafe though it wasn’t mentioned on the website.
Highly recommend.
Kerrie A,
Nov 1, 2025
- Review from Tripadvisor
4.00
Throughly enjoyed learning about the thermal geological history of this place. The wood carving was fun, definitely not something I could make a living from, but enjoyed the experience. Mud spa was really enjoyable and relaxing. Highly recommend.
Best experience. Loved it.
V1771HLcindym,
Oct 31, 2025
- Review from Tripadvisor
5.00
Did the guided tour and the guide was such a bubbly, happy personality and that made the tour as good as it was. Wouldn't have learnt and heard as much if we had of wandered ourselves. I enjoyed the Maori carving. I did the mud bath, Sulphur spa and cold plunge pool which I really enjoyed. Staff were lovely. The whole experience was great. Loved it.
Culture combined with a Geothermal experience
392jacquiv,
Oct 30, 2025
- Review from Tripadvisor
5.00
Visited Hellsgate Late October 2025. We did the guided tour, mud and sulphur pools. All a great experience. Desk staff were very helpful as we had a slight problem with our online booking. Customer service was excellent.
Great Experience
Sightseer47749224452,
Oct 26, 2025
- Review from Tripadvisor
5.00
The walk was awesome, although the sulphur smell not so great. Part of the track was closed off for maintenance, however this was explained on entry. All view points on the map provided were still accessible though. The mud spa and hot pools were great. I especially loved the wood carving that was included in the price. The staff member was very knowledgeable and friendly, even taking a quick video for me. I went around 12 noon, and there wasn't too many people. Most of my walk I was on my own, and I was the only person at the carving house. There were only a few others in the pools. A great way to spend a couple of hours. Thank you for a great experience.
Thumbs up for Hells Gate
Patti B,
Oct 22, 2025
- Review from Viator
5.00
We really enjoyed the tour our guide’s (sorry I don’t remember his name but it was long) genuine story telling enthusiasm and knowledge was the highlight of the day! Surprisingly we really enjoyed the wood carving a little souvenir to take home. The mud bath was fun met some friendly folks, took turns taking each other’s pictures! Overall and fun day!!! I would highly recommend.
Highly Recommended
Adrian B,
Oct 21, 2025
- Review from Viator
5.00
Excellent guided tour from the guide with the very long name (!). Well organised throughout. We enjoyed the wood carving and the spa very much. Highly recommended.
Visit Hellsgate..
Pioneer42780015386,
Oct 21, 2025
- Review from Tripadvisor
5.00
Great experience, the walk was fun, the guide knowledgeable. All staff were friendly. Good value. Mud pools and spa afterwards was relaxing. Highly recommend
Hells gate experience
marvelousp71,
Oct 18, 2025
- Review from Tripadvisor
5.00
The experience was amazing, the driver picked us up on time and the place itself was so beautiful. The staffs were so helpful. Definitely one of the things to do in rotorua. Definitely will come back for the mud bath and hot spa!☺️