What‘s Included

Reviews

• Basic ride to 2 beautiful places.

  Thomas P,

  Oct 26, 2024

  - Viator

  3.00

  It was better than taken a taxi, not know who would be driving. Cost was similar. The driver spoke very little English but was on a communicating needed information. The views at both places was worth the trip vs a ship tour that was twice as much and took a lot more time.

• Really good experience,...

  Carl H,

  Jul 4, 2024

  - Viator

  4.00

  Really good experience, we were able to get picked up right from our hotel. The driver was very respectful and we had great communication from the tour provider about our pick up spot. This tour was really just a ride to the spots we wanted to see, which was exactly what we were looking for. I was glad they had availability later in the day and not just early in the morning.

• Gorgeous site but no guide at all.

  Veronica M,

  Jul 3, 2024

  - Viator

  2.00

  The forest and springs were beautiful. The pick up by the company was chaotic. The exit of port was chaotic and we had to wait for the company rep to pick us up for a while.When he arrived he didn’t introduce himself or say anything, just motioned for us to follow him and get in a Van. He got in and drove us for an hour, did not say a word, no explanation, we had no idea where we were going, what we were doing, or how long it would take to get there. When we got to the park, another person joined our group but did not introduce himself, didn’t say anything. He turned out to be our “ guide” but never said anything about the park, just walked with us and took pictures. This should not be advertised as a guided tour or private. It was a group and a driver but no guide.

• The national park was...

  Ann F,

  Nov 3, 2023

  - Viator

  2.00

  The national park was absolutely beautiful and we loved the hike! However, we were supposed to be picked up at 9:30, at 9:50 I finally called the telephone number and he said they thought it was at 10:30. Somebody showed up, at first his sign said Someone else’s name… Then he came up to us. He didn’t speak any English at all, so on our ride to the park, we asked about a couple of trees, etc. he couldn’t talk to us at all. I was very disappointed, my previous experience with guides is that they could speak English, and they could converse with me. He seems like a very nice young man, but I don’t think he’s been trained.

• Not satisfied.

  david w,

  Jul 16, 2022

  - Viator

  1.00

  We arrived for our excursion to find that we had a non English speaking guide (driver) in a car that had partially drank water bottles and some trash in it. Our driver did not know that park fees were included (a nominal amount, but still!). He was very nice, but could not communicate with us. He took us to both destinations and back to our hotel. I contacted viator and was told that our guide had gotten sick so this guy filled in, and when I requested a partial refund viator agreed to $50. I did not think $162 was a fair price for a ride. Not satisfied with how viator handled this.