What To Expect

What‘s Included

Reviews

• Best water park EVER

  bzkarasek,,Aug 28, 2025

  - Review from Tripadvisor

  5.00

  Exactly what you want in a water park. Lots of shade, lots of sun, lots of water, lots of rides! An AMAZING day, a much better option on a hot day than Busch Gardens. If you are a veteran go to their website to research discounts. I was able to get three free tickets for being a veteran, but that does vary seasonally.

• None

  Velika M,,Aug 17, 2025

  - Review from Viator

  1.00

  Seating was bad and the lockers were to far away from the seating. This was an alll around very bad experience.

• Many Slides closed and 30-60 minute long lines

  Laurel M,,Aug 14, 2025

  - Review from Tripadvisor

  2.00

  If you read reviews i encourage you to verify the validity of the reviewer- some ratings seem awfully high compared to my experience, but of course reviewing is very subjective. Overall, i would say this is not a waterpark i would return to unless i was a local. #1- crowds and lines aren’t great. I wasn’t expecting hour-long lines on a random Thursday in August with thunderstorms in the forecast. If that doesn’t bother you, you might be ok. #2- food options aren’t great. Meal plan was a waste for me. Salty, fried food is not my thing. That too, might not bother you. #3- lots and lots of biting bugs. It is VA and in a wooded area, so yeah. I was itching all day. #4- dirty, poopy bathrooms. Every bathroom i went in stunk. Gross #5- quite a few slides were not operational. Cowabunga for the little kids was completely inoperable and drained due to needing a repair. When slides/areas are closed its very frustrating. If none of the above bothers you- you will enjoy your day. The slides are fun—all of them, but i would not drive across 3 states to visit again. There are better, cleaner options closer to my home. just a suggestion… wear slides or water shoes. The concrete gets very hot and tears up the skin on the feet. A lot of hills and a lot of walking.

• Paid for Convenience, Got Chaos Instead

  Extraordinary510841,,Jul 26, 2025

  - Review from Tripadvisor

  1.00

  Our family went to Water Country hoping for a fun, easy day with the kids, especially since we had our special-needs nephew with us. We bought the All-Day Meal Pass thinking it would make things simple and stress-free. Instead, it turned into one of the most frustrating experiences we’ve ever had at a theme park. From the start, it was clear the employees had no idea how the meal pass worked. We asked questions and got blank stares or conflicting answers. No one could explain what we were supposed to get, and the scanners barely worked. After our first meal, we rode a few attractions and, over 90 minutes later, tried to grab some fountain drinks. The staff at the counter told us we had already used our drink privileges—even though we hadn’t. The scanners constantly failed, and there was zero consistency or organization. What made it worse was watching other guests just grab food without scanning or paying, while those of us who actually paid for the pass were left dealing with broken systems and unhelpful employees. It was chaotic, stressful, and completely unfair. For families—especially those like ours trying to make memories with a special-needs child—this kind of experience is unacceptable. We paid extra for convenience and peace of mind, and instead we got confusion, chaos, and poor customer service. It honestly felt like nobody cared to fix the problem. There was no manager stepping up, no one taking ownership, and no real understanding of how the program should work. When you’re spending that much money, the very least you expect is basic competence and good customer service—and Water Country failed completely. We left feeling ripped off, disappointed, and angry. This was supposed to be a special day, but it became stressful and exhausting instead. Until Water Country trains its staff, fixes its scanners, and actually cares about the guests paying for these services, we will not be coming back—and I would warn anyone considering the All-Day Meal Pass to save your money and skip it. Water Country—you need to do better. Families deserve better.

• Not the day we ever expected

  annacJ1991HM,,Jul 12, 2025

  - Review from Tripadvisor

  1.00

  The park was beautiful. I went with my daughter and my two two granddaughters ages 7 & 8. This was their first water park experience. They loved the wave pool. The next ride the line was longer and at some point we noticed a man in his 20s or 30s had slipped in behind us. Then I heard him say to a group of 11 other adults "OH there you are, you left me" I didn't see him invite the 11 other adults to join him in line. And i do mean adults between 20 and 35 - not teens. The mother waiting behind us with her 3 daughters was now behind all of them. She asked if they would please go to the back of the line as it wasn't fair to her girls who had been waiting 40 minutes in line already. That unleashed a barrage of profanity from the group. Towards the mom and her girls. At some point my daughter turned and said could you please stop cursing? That turn the mob on us. Throughout the easily 20 minutes this went on before security arrived they cursed at us, and threatened to kill us. They said they would be waiting in the parking lot to F us up. Security for their part was slow to arrive. My granddaughters were trembling and crying hysterically even that didn't stop them. In the end that group of 12 were finally escorted away. And they assured us there would be security in the parking lot and police on the highway. We were also told we have to leave the park because "They claimed we attacked them and park security said there were no witnesses so it was our word against theirs. ??? Don't they have security footage? What about the 900 people employes and guests, who gathered to watch me trembling trying to hold the grand babies and worried what they might do to my daughter. My bet is 50 of them video taped the event.. Every time she turned around one of the "men" in the group would shove her in the back and she was scared of getting jumped from behid. If you don't mind this type of behavior then by all means go and God be with you. Never in my life have I experienced such vile evil as these people. And the park didn't make it right.

• Time together

  John K,,Jul 12, 2025

  - Review from Viator

  5.00

  Early is better, hydrate, get a locker. Make sure you have sunscreen and hat Take your time early arrival means less wait time in line.

• Thrilling, Well-Run, and Perfect for a Hot Summer Day!

  paulandnichole,,Jul 2, 2025

  - Review from Tripadvisor

  5.00

  We spent a full day at Water Country USA during our Williamsburg vacation, and it ended up being one of the most fun and memorable parts of the trip! Even with a heat index over 110°, the park made it easy to stay cool, comfortable, and entertained from open to close. To beat the heat and make the most of the day, we reserved a private cabana and purchased Quick Queue passes—both of which were totally worth it. The cabana gave us a shady, private space to relax, hydrate, and take breaks, while the Quick Queue allowed us to skip the long lines and ride nearly everything without the usual wait. Just be prepared for the many flights of stairs—we definitely got our steps in! Our group had a great mix of thrill-seekers and laid-back explorers, and the park had something for everyone. Some of us loved the big, fast slides—especially those that flipped and twisted—while others enjoyed the shows, animal encounters, and more relaxed attractions. Even with the extreme temperatures, the park was clean, well-staffed, and well-organized. We took frequent breaks, stayed hydrated, and were pleasantly surprised by how manageable the day felt. We even ended with a final burst of energy—riding eight slides in the last hour alone! As we left the park, one tired but happy voice said, “This was an absolutely amazing day.” And that really says it all. Highly recommend Water Country USA for families and groups—it’s a fun, well-run park that offers a full day of summer fun. We’d absolutely go again!

  

  

• No

  Ethan Z,,Jun 27, 2025

  - Review from Viator

  2.00

  The place is crowded and not enough staff hired to maintain the running of those facilities. Not as good as expected

• Overpriced. Overbooked. No Fun. No Help.

  B1606NYrobertr,,Jun 18, 2025

  - Review from Tripadvisor

  1.00

  This place is an overpriced travesty. Have a problem? The telephone support is an hour long wait. Book a lounger? They overbook and you are SOL. Never again! Stay away.

• Avoid Weekdays, Half the Park Will be Closed

  erichs614,,Jun 12, 2025

  - Review from Tripadvisor

  1.00

  The day began with unbridled enthusiasm and ended with the extreme dissatisfaction of the experience. We arrived at opening and the park likes clear signage on the direction of attractions. That overall is a minimal complaint compared to the rest of the day. The park has 10 main water slides. 4, almost half, were closed. This includes Wild Thang, Malibu Pipeline, Aquazoid Amped, and Nitro Racer Supercharged. Only Aquazoid was identified as closed on the app. The park also had 2 areas closed, Cow-A-Bunga and the entirety of Rock 'n' Roll Island. Once again the app only identified Cow-A-Bunga as being closed. I would not have purchased tickets had I known I would not be able to access half the slides and entire area. Rock 'n' Roll Island is also a family area and to have an entire family area closed when most guests are with family is beyond abysmal. It's a long line of complaints with current ownership. The only way this park would be worthwhile is on weekends, but then you suffer the extreme crowds. It was an incredibly disappointing experience.

• Load more reviews