Management in Booking Tab

Part 1. Change booking information

  • In the "Booking details" section -> select Edit -> choose to change “Name/Number/Email/Booking Price” depending on the item that needs adjustment, such as customer name/phone number/email/tour price.
  • Click “Submit” after completing.
  • Note: The booking price can only be adjusted if the customer has not made the payment and has not marked it as "paid."
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Part 2. Confirm booking/payment

  • In the "Operation Action" section -> you can choose “Confirm/Mark as Paid/Cancel” to confirm or mark that the customer has paid/canceled the tour.
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Part 3. Send booking confirmation email

  • In the "Quick Actions" section - select "Send booking details to Vendor via email" or "Send booking details to Customer via email" to send the tour confirmation email to the customer or vendor.
  • Click “Submit” after completing.
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Part 4. Send notification/note

  • In the "Note" section, choose "Private" if you only want to make an internal note or "Public" if sending a notification to the customer, then enter the message to be sent.
  • Click "Add note" after completing.
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By following these steps, you can easily manage and adjust booking on Tourmatic. If you have any further questions or need assistance, please don't hesitate to contact our support team.