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Reviews

• Far too expensive for what you get

  Jeanine R,2026年6月30日

  - Review from Tripadvisor

  3.00

  You better just book a shuttle. This tour adds nothing, all you get is a blanket, umbrella and cup of tea. For much less money you can only book a shuttle through other operators. Can also be done at sunrise.

• A Guide Who Truly Cares

  spb-Ottawa,2026年6月29日

  - Review from Tripadvisor

  5.00

  If you’re lucky enough to have Ray as your guide, you’re in for much more than a sightseeing tour. From the moment we left, everything was organized, punctual, and effortless. Ray shared the history, geology, wildlife, and stories of Banff with genuine passion, but what stood out most wasn’t just what he knew—it was how much he cared about the people on his tour. Our group couldn’t have been more diverse. Different ages, different mobility levels, different expectations, different levels of patience. Somehow Ray made every person feel seen. He paced the day beautifully, checked in with everyone without making it obvious, adapted when needed, and created an experience where no one felt rushed and no one felt left behind. Watching the sunrise over Moraine Lake and then experiencing Lake Louise was unforgettable, but Ray’s kindness, calm presence, and thoughtful attention to every guest elevated the entire day. It takes knowledge to be a guide. It takes heart to make strangers feel cared for. Thank you, Ray, for sharing your beautiful corner of the world with such generosity. It was a privilege to spend the morning with you.

  

• Contradictory Tour Pickup Location Details = Missed tour

  ERIC H,2026年6月28日

  - Review from Viator

  1.00

  Viator provides confusing and contradictory instructions regarding tour pickup details. I will never recommend using Viator to anyone because they refuse to accept responsibility for sending constant email reminders about the trip that contain incorrect pickup location details. This resulted in miscommunication with the tour operator and a missed tour which was non-refundable.

• SUNRISE WITH HOT CHOCOLATE

  chiajungh2026,2026年6月26日

  - Review from Tripadvisor

  5.00

  Great tour!!!!! The guide is funny with lots of stories, and he can even play harmonica!!!! The sunrise is amazing! Like want to stay amazing!

• Great time

  Bob M,2026年6月26日

  - Review from Viator

  5.00

  Very good tour. Fully enjoyed. Time was great. Mike and Ozzie were excellent! It was well worth the fee.

• Great time 😊

  C1772FRemmas,2026年6月25日

  - Review from Tripadvisor

  5.00

  We loved it, easy pick up, friendly guide, well organised, the blanket, cushion, hot chocolate and biscuits were a lovely touch! Would recommend, definitely.

• Most beautiful sunrise I’ve ever seen!

  Kimberly L,2026年6月24日

  - Review from Viator

  5.00

  The experience was easy, with no problems. Everything was in time. Safe and kind driver. The sunrise at Moraine should not be missed. Absolutely beautiful!!

  

  

  

• Excellent tour

  andreassL3552CB,2026年6月22日

  - Review from Tripadvisor

  5.00

  Very friendly guide, pickup and last-minute change of pickup location were uncomplicated. The tour also included coffee, tea, snacks, blankets, and pillows, everything was top-notch.

• Awesome Experience!

  jamestZ4198IY,2026年6月22日

  - Review from Tripadvisor

  5.00

  Ray was an awesome guide for our group. We were given some coffee and tea, along with a blanket and cushion to sit on. The lakes were amazing to experience in the early morning, great views and company.

• Great tour with Ray!

  Navigate36292685525,2026年6月20日

  - Review from Tripadvisor

  5.00

  Had a great morning with Ray. He was very helpful, informative, and friendly! We brought a young child with us and he was very patient and kind to her!

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