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Reviews

• Shocking experience.

  Calum G,2026年6月17日

  - Review from Viator

  1.00

  Shocking experience. Requested to move the ferry from the later to earlier. Operator refused and said that Viator have to authorise the change. Viator claimed that operator had to authorise. We were stood on the dock and watched the early ferry leave due to both operator and Viator’s incompetence. Will not use again.

• Fun

  Sarah R,2026年6月16日

  - Review from Viator

  5.00

  This was a great ferry ride to Salem! Our guide gave us good information about the harbor. Thanks so much?

• Horrible booking

  Edgar O,2026年6月16日

  - Review from Viator

  1.00

  I booked a boat ride that would leave from Boston at 4pm and I have a screenshot and emails to prove it. Once I get to the dock only to find out the boat ride doesn’t start in Boston but instead ends in Boston. Your application gave me the option to pick Boston. I want all my money back immediately!!!

• Nice trip

  Mariela G,2026年6月14日

  - Review from Viator

  5.00

  Well organized, clean and secure for children and all people. Definitely we will do it again next time.

• Awful experience

  Jennifer G,2026年6月14日

  - Review from Viator

  1.00

  The information from Viator was incorrect. We were unable to take the ferry. We are waiting for a refund. I will never use Viator again.

• Very fun and unique way...

  Sylvia G,2026年6月11日

  - Review from Viator

  5.00

  Very fun and unique way to travel and see some sites you may otherwise miss. There are drinks and snacks available and friendly staff

• Great ferry to salem

  brian l,2026年6月10日

  - Review from Viator

  5.00

  Professionally crewed and beautifully maintained. Nice zippy 28 kt tribe on a very stable catamaran.

• Beyond Horrible customer service

  Angela H,2026年6月8日

  - Review from Viator

  1.00

  I booked a one-way ticket from Boston to Salem. My pick up location was Boston. When I got to the Boston ferry, they said my ticket was a one-way from Salem to Boston. They could not help me because I reserved through a third-party company, also known as yours truly Viator! I spent an hour on hold trying to talk to someone with customer service to easily swap my location and they would not do it. My pick up location was Boston and they even recognized that but did nothing to fix it! Instead of going through a third-party like Viator, just go to the Boston or Salem ferry location and buy the tickets in person so you don’t get screwed and have to be on hold for over an hour and waste your time, dealing with imbeciles when you could’ve been enjoying your amazing vacation!

• First trip

  Amanda C,2026年6月5日

  - Review from Viator

  5.00

  Beautiful ride. Fantastic staff. This was such a great way to travel from Boston to Salem. Can't wait to do it again!

• Good transport option

  Kathy M,2026年5月22日

  - Review from Viator

  3.00

  The ferry was great and left right on time however we were promised a guided commentary and didn't get one! Disappointed as we have never been here before and didn't know what we were looking at from the boat

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