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Reviews

• Excellent business

  Anon617389,2025年8月26日

  - Review from Tripadvisor

  5.00

  Really good value for money, friendly staff, bikes are good quality. Highly recommend using if you want to bike around the Rideau canal and Gatineau!

• Positive experience

  Notafrequentuser,2025年8月14日

  - Review from Tripadvisor

  5.00

  We've rented from Escape twice and had positive experiences both times. The bikes were all set to go when we arrived at the scheduled time in the morning and the staff was friendly and helpful. Helmets are included with the rental and the prices are reasonable.

• World class cycling available through a top notch bicycle rental company in Ottawa

  Paradise489295,2025年7月31日

  - Review from Tripadvisor

  5.00

  Top notch experience with Escape - I rented a high quality, well maintained bicycle kitted out with a bell, newish panier, great lock, very comfortable seat, properly fitted quality helmet. Polite, professional, friendly and very helpful staff - a please to deal with them. Kept their composure even when pressed from all sides by tourists. Highest of all possible recommendations for this company.

• The beautiful discovery of the curtain canal by bike without rubbing shoulders with cars.

  GoPlaces02722124962,2025年7月28日

  - Review from Tripadvisor

  5.00

  The staff is very friendly. Very competent. The equipment is quality, well maintained, almost new. The advice is relevant. The price is very affordable. If I come back through Ottawa, I hope to come back to you. A Thousand Thank You, Good Continuation and May Your Small Enterprise Prosper.

• Excellent service and perfect bike for Gatineau Park

  Jean-Francois P,2025年7月5日

  - Review from Tripadvisor

  5.00

  Even before the rental, the Escape Tours and Rentals team took the time to fully understand my needs and suggested the perfect bike. The service was fast, personalized and very friendly. The bike was powerful, well maintained, and allowed me to cover about 80 km by modulating the assistance according to the terrain. Ideal for facing the slopes of the park while enjoying the landscape. Simple and hassle-free return. I recommend this company without hesitation for the quality of its advice, professionalism and reliability of its equipment.

  

  

• Great bikes!

  C4933VEjasonk,2025年6月23日

  - Review from Tripadvisor

  5.00

  It was our first time trying out electric bikes. Maria and her staff were super friendly and helpful with route suggestions. We did about a 40km loop in Ottawa and Gatineau, no problem with the electric assist. The bikes were brand new and good quality. We will definitely go back again.

• Amazing customer service!!! Very professional

  B6648AVguilhermem,2025年5月1日

  - Review from Tripadvisor

  5.00

  Fantastic customer service!! The bike was in perfect condition and in a vey good working order. I'm looking forward to doing it again. Super experience I had!!!!

  

  

  

  

• Gatineau by e-bike is the way to go!!

  paulsimonaudet,2024年9月23日

  - Review from Tripadvisor

  5.00

  The staff were extremely helpful, friendly and professional. They answered all my questions and provided directions on how to get to our destination. I reserved two e-bikes on-line for the day and when we arrived at the shop, check in/out was simple and as indicated on the website. Great experience and would highly recommend.

• Great ride in Ottawa

  K5886XNeds,2024年9月18日

  - Review from Tripadvisor

  5.00

  This business was awesome, the equipment was in really good shape and no extra chargers for locks and a pack. They drew out our ride on a map for us that was easy to follow. We did 38k and the sites were very good. I would recommend them to anyone. Ed

• Great experience

  O547RUfelipeg,2024年9月6日

  - Review from Tripadvisor

  5.00

  Great service and good bikes. Very friendly and helpful staff. The bikes were clean and well maintained. The staff were very nice. We didn’t had any issues or problems with the bikes and helmets we rented.

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