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Reviews

• Two thumbs up

  gratefulguest475,2026年4月17日

  - Review from Tripadvisor

  5.00

  We had a great time with Dom. You can really see his love of nature, Cairns, and the Tablelands. It was a pleasure having him as our guide. We got to see so much. As a bonus, he also graciously took lots of great photos along the way and offered them free to the group. We thoroughly enjoyed our trip.

• Atherton Tablelands

  Megh S,2026年4月4日

  - Review from Viator

  3.00

  1. Ten hour trip and the tour agency did not supply any water. Previously I have travelled with other tour agencies in Cairns and they all had water bottles on-board. I couldn't find any refill spots other than the lunch spot. 2. The tour guide, Trevor was fantastic. A great guy and very chatty. 3. Lunch was pathetic. 4. I won't travel with this agency again. 5. Tourists- passenger seatbelt is mandatory in the state of Queensland.

• Wonderful rain forest and waterfall experience!

  allisonwilcox,2026年2月21日

  - Review from Tripadvisor

  5.00

  What a fantastic day with Tim and Andy! We saw an amazing number of beautiful places in a relaxed and incredibly informative way. We’ll be processing all the information we learned for weeks and we’re so grateful for the chance to see so much and learn so much about the rain forest, and the history and culture of the area. Thank you Andy, for being the best driver ever, and Tim for being so attentive and flexible! The bats were a true end of the day treat! It’s a must do when you’re in Cairns!

  

  

  

  

  

• Felt Cheated

  Gary N,2026年2月3日

  - Review from Viator

  1.00

  The good stuff: The first swimming hole was very pleasant and everyone enjoyed the swim. The guide was pleasant and knew what she was doing. So why the one-Star review? We booked a full day tour to visit several waterfalls in the national park. The operator canceled our full day tour and substituted a half day tour that consisted of one lookout and two waterfall swimming holes. It is now four days since the tour and no refunds have been provided. I suspect they never notified Viator about the change in booking. Their communication regarding the cancellation was poor. They called my US phone number but I don’t have service in Australia. They could have messaged me on WhatsApp but they didn’t try that. They had my email (to sign a waiver), but never tried email. I found out about the cancellation when I used the Viator app to contact them when our pickup never arrived. The operator cancelled our full day tour because we were the only people who hadn’t already cancelled. So it was surprising that the half day tour only had two other people; apparently that one wasn’t cancelled even with only two people. The guide on the half day tour promised to send us the photos she took but we never received them.

• Great experience not to be missed

  Aravind B,2026年1月13日

  - Review from Viator

  5.00

  Awesome experience. Our guide Ms Theresa was great. She took pictures of the group and shared at the end of the tour. The locations are beautiful

• Lack of reliability and poor customer service.

  samisZ5571DY,2026年1月5日

  - Review from Tripadvisor

  1.00

  I had a very disappointing experience with this tour company when booking through viator. My original tour was cancelled due to “weather conditions,” even though the day was sunny with no rain or unsafe conditions. I was rebooked for another date, only to have that tour cancelled as well—this time due to low enrollment. After these repeated cancellations, the company did not provide the refund that was owed to me. I understand that weather and scheduling issues can happen, but cancelling multiple times for questionable reasons and then not honoring a refund is unacceptable. I would not recommend this company based on their lack of reliability and poor customer service.

• Fun, scenic, super chill

  Niharika M,2025年12月27日

  - Review from Viator

  4.00

  Jenna was amazing, insightful and super chill The whole day spent watching Milla Milla, Josephine and Eicham lake was fun , also the mighty curtain fig tree The whole drive was scenic with beautiful views. Definitely recommend the tour for one of the days one wants to plan away from the beach to try something different and in cairns

• We would highly recommend...

  Sam B,2025年12月22日

  - Review from Viator

  5.00

  We would highly recommend this day trip! You get to see so much of Cairns in just one day! We got to swim in 3 different incredible locations - one with a “water slide,” one with a waterfall, and one with a gorgeous relaxing lake. Our tour guides were also AMAZING - Jenna and Sacha - shared so much knowledge and history and were really fun to spend the day with. We could not recommend this trip enough - such a fun day!

• We were very disappointed...

  alan g,2025年11月13日

  - Review from Viator

  2.00

  We were very disappointed with this company. Our tour was cancelled at the last minute due to insufficient bookings. They offered a replacement that was only half the time and a shorter itinerary of the original tour. When I requested refund, they advised that it might not be guaranteed because I booked it through Viator. Overall, it was frustrating experience, and I would advise others to be cautious when booking with this operator.

• Wolf made a perfect Trip

  Uwe F,2025年10月30日

  - Review from Viator

  5.00

  Our Tour guide Wolf manage to inspires us. her way of explaining things to us made the Trip an experience that we will all remember for a long time.

  
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