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Reviews

• Great trip

  haoweip2022,2026年6月21日

  - Review from Tripadvisor

  5.00

  It’s great! I wish we could stay at the sausalito a bit longer

• Do it!

  mercer hailey,2026年6月19日

  - Review from Tripadvisor

  5.00

  Definitely worth it! The guide was great, funny, and informative. The tour was amazing, self guided, but plenty of help/info along the way. Pictures don’t do it justice! The stop in Sausalito is just long enough to walk around to grab food or shop a little, and the ferry ride back was relaxing, easy, and went right past Alcatraz.

  

  

  

  

  

  

  

• Overall the experience...

  Barbara T,2026年6月14日

  - Review from Viator

  5.00

  Overall the experience was very good! George the driver was very personable and informative! His knowledge was encyclopedic! We could've spent more time in Sausalito, but then again there is next time.

• Muir Woods and Sausalito

  carolyn S,2026年6月14日

  - Review from Viator

  5.00

  Driver was funny and informative enjoyed the woods, the trees and lunch in Sausalito. Ferry ride back to peer was very nice

• Grayline Tours San Francisco needs to work on their customer service skills

  Linnette B,2026年6月14日

  - Review from Tripadvisor

  2.00

  I was traveling with my friend of 40+ years who was very recently diagnosed with ALS. She wanted to go see blue whales before she totally lost her ability to walk. While we were in California we decided to add a few extra activities to our agenda. One of them was a Grayline tour of Muir Woods and Sausalito in San Francisco. I had rented a mobility scooter for my friend since she has difficulty walking long distances. I e-mailed Grayline tours prior to our trip to let them know that we would be bringing a mobility scooter so they could make any necessary adjustments if needed. I received an e-mail back stating that they did not know which vehicle would be dispatched and that, depending on the size of the group it could be anything from a van to a large bus, and that I should reach out again 3 days prior to the tour to find out which vehicle they would send. At this point I’m concerned. Are they going to refuse us access to the tour at the departure point if the vehicle doesn’t have cargo space to stow the scooter? I politely responded that disability laws state that they need to accommodate a customer with a disability and that if they weren’t going to do so, I would need to communicate with a supervisor, or someone with more authority in the company. I was provided with the email addresses of a couple of people higher up. The vehicle that met us was a large bus with a luggage compartment adequate to stow the scooter. Unfortunately our bus driver/tour guide ruined this tour for us! I was not able to get his name since he wasn’t wearing any type of name tag, but the tour was on Sunday, June 7, 2026 at 10:40 am from San Francisco. We were met by a tour representative prior to the vehicle’s arrival. When the bus arrived this gentleman helped me to dismantle the scooter and stow it while the bus driver looked on. When we got to Muir Woods the driver approached me and said, “Why don’t you go to the visitors center and ask for a wheelchair so we don’t have to mess with this scooter?” “I responded, “I don’t know about that. She’s going to want her scooter.” He replied, “Do it yourself then!” and walked away! So, I proceeded to unload the scooter and assemble it myself. Fortunately a very nice gentleman on the tour came over and helped me, and then assisted my friend from the bus to the scooter. The driver went to get brochures/maps to hand out to our group. He then proceeded to give everybody one, except my friend. She said, “Excuse me! Can I have a brochure?” He looked at her for several seconds before reluctantly handing her one. She told me that he had made her feel like a “second class citizen”, since she was disabled. Prior to our arrival at Muir Woods the driver spent about 5 minutes emphasizing the fact that the bus would be leaving promptly at 1:30 pm and that if we were not on the bus at that time, he would leave us there. And that there was no cell phone coverage so, we would be stuck with no way back to San Francisco. So, my friend and I cut short our tour of the woods to make sure we could get back to the bus, dismantle and stow the scooter, and board the bus so we didn’t get left behind. When we arrived back at the bus, the driver said, “What are you doing back here so early?” in a definitely irritated tone, like we had disturbed his private time. My friend responded “I didn’t want to be left behind since it takes me longer to do things.” He just stared at her and didn’t respond. But evidently everyone else on the tour was concerned as well, because they were all back on the bus a good 10 minutes early! When we arrived at Sausalito, I again, had to deal with the scooter with no help from the driver. Fortunately we took the ferry back to San Francisco, so we didn’t have to deal with the driver any longer! There are plenty of other companies that offer trips to Muir Woods. It’s my opinion that it would be wise to choose a different one with better customer service.

• Great trip…great value!

  MelanieD618,2026年6月13日

  - Review from Tripadvisor

  5.00

  Our driver Danilo was very knowledgeable and entertaining! The drive to the woods was handled safely and perfectly ( not an easy route for a bus!). The bus was comfortable. The Woods were amazing and we had plenty of time there ( the maximum allowed). Sausalito was lovely and busy. It was great to have time to grab a snack there. Overall we were all happy with our adventure.

• Excellent tour of the Muir Woods and the township of Sausalito. A must see if in San Francisco

  katrinajnorth,2026年6月12日

  - Review from Tripadvisor

  5.00

  I had a wonderful time on this tour. It was with Greyline and I found it to be well run and our guide/driver Don was very personable, knowledgeable and professional. The tour starts with two pick up points in a medium size coach. The drive over the Golden Gate Bridge was nice as was the view point we stopped at on the other side. The woods are incredible and well worth visiting. You get an hour and a half to walk at your own pace and there are different paths to follow. Next we stopped the township of Sausalito for 1 hour. I looked around the shops including the nice bookshop next to the marina. I think most people on the tour headed to the ice-cream places. We had the option (If prearranged ) to go back by the tour bus or ferry to the city. Most people chose the ferry. Over all it was an excellent tour that took around 5 hours. I though it was well paced with enough time in all the places we stopped at. I would highly recommend if in San Francisco .

• Fun and worth the cost

  I4085UNtims,2026年6月12日

  - Review from Tripadvisor

  5.00

  Great experience. Be aware the main ferry back to San Francisco (BlueandGold) is not in operation for the summer 2026. Tour guide was fun.

• .

  678sherylk,2026年6月11日

  - Review from Tripadvisor

  5.00

  Guide Don very knowledgable about area.

• Great experience!

  elizabethpN8345DF,2026年6月6日

  - Review from Tripadvisor

  5.00

  Amazing! Judy was our driver and she is so calm, reassuring, knowledgeable.

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