Options

Cancellation Policy

Reviews

• Refund processed due to cyclone

  SATCSydneyGirl,2026年1月14日

  - Review from Tripadvisor

  4.00

  We were quite looking forward to our reef cruise however an impending cyclone meant the tour was cancelled. There were a few hiccups with customer service - I did not get an email confirmation of the online booking, rang the day before and was told it was cancelled, the customer service rep said she would check with the manager re a refund as the booking showed the wrong date, so there were a few anxious days where I wasn’t sure the hefty $ I paid would be refunded. I rang again a few days later and they said it was processed and re sent the email confirmation of the of the refund which I hadn’t received, and it was processed into my account a few days later. Phew!

• See the Great Barrier Reef in style!!

  Barbara H,2025年11月18日

  - Review from Viator

  5.00

  Tour was very organized, comfortable and AMAZING! A must if you are going to Queensland. From the great lunch to the equipment and instruction it was first class!

• Incredible

  Jennifer B,2025年11月5日

  - Review from Viator

  5.00

  This experience was one of the best days of my life. To witness the nature. I was only planning on snorkeling, but had talked to someone the day before who went on the intro scuba dive, and I chose to do that. Wild! I was quite anxious, and the scuba team Chris and my guide Hannah were beyond beyond wonderful. I also took the longer helicopter ride, which I felt was entirely worthwhile. The Reef is definitely worthy of taking in the aerial view.

• What a cool way to snorkel the reef - at the edge of the continental shelf!

  B9171ZVdawnd,2025年10月26日

  - Review from Tripadvisor

  5.00

  The staff was so helpful and attentive to everyone on the ship! The seas were a little rough on the way out and they may quick work to calm stomachs and nerves! The time on the anchored pontoon to snorkel and enjoy the reef was plenty and i was really happy the weather cooperated once we made it out! The trip is long but going to what feels like the "edge of the world" was pretty cool! Seeing the continental self of Australia was awesome! I think the overall value for the excursion was well worth it as the lunch served was also very well done and quite tasty too! Perhaps due to being the end of the "off season" the number of patrons on the ship was fairly light overall so it was very comfortable with plenty of seating and space! I'm so glad to have had the experience! The biggest bonus of all was seeing the sea turtles swimming with me!

  

  

  

  

  

  

• Excellent snorkeling tour

  Susan C,2025年9月5日

  - Review from Viator

  5.00

  Everything about this tour was well organized and fun, from hotel pick up to drop off. Perfectly suited beginner snorkelers like us. We couldn't believe the fish we saw swimming in the reef.

• Great experience

  Richard M,2025年7月18日

  - Review from Viator

  5.00

  Great experience. The helicopter ride and scuba dive was amazing. Staff were helpful and the food was good.

• Amazing experience for everyone!

  IRENE P,2025年7月12日

  - Review from Viator

  5.00

  It was a great experience altogether! I was travelling with my mom who has limited mobility. Everyone was very nice, kind and attentive. I went snorkeling and it was an amazing experience! All was organised very well and it was quick and easy to get all that I needed, the suit, mask, snorkel and fins; I felt really safe thanks to the detailed instructions and the lifeguards always looking out on the people snorkeling. My mom and I then went on the semi-submerged boat tour and it was amazing! A great opportunity for her to view the coral reef without getting into the water. All the staff was super nice and friendly, the bartenders, the lifeguards, the bus driver… we can’t thank them enough!

• Great experience

  Masi G,2025年4月27日

  - Review from Viator

  5.00

  This was a very organised experience. Also, lovely staff helping out with smile at all times. Totally recommend

• Less is sometimes more 😩

  brenner772016,2025年3月15日

  - Review from Tripadvisor

  2.00

  That was mass handling , with over 300 people we went to the reef ! Upon arrival on the ship, we first noticed that there were not enough seats for everyone in the weather (occasionally rain).Some people occupy complete seats with their things! At the reef everyone threw themselves into the water without any rules of conduct, the reef at this point is not in good condition ! Mass tourism! We had planned our trip from Germany and it said with a catamaran with a picture ! ( of a small sailing catamaran and not of a large catamaran with 3 decks ) . Unfortunately, there was not enough time left to take a smaller tour to the reef! Less is sometimes more, you should think more about nature conservation and less about your own funds. Then you can offer these tours much longer , because so the reef is soon completely destroyed at this point and then you don't need to go there anymore.

• The best

  Richard C,2025年2月16日

  - Review from Tripadvisor

  5.00

  From first to last min a wonderful experience. The staff the boat the reef the lunch everything about this was a joy ,you are picked up at a small cost or you can drive to the port . The welcome is so lovely and genuine.

  

  

  

  

  

  
• Load more reviews