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Reviews

• Went very well. There was...

  Ronald E,2026年6月5日

  - Review from Viator

  5.00

  Went very well. There was a public transportation strike that day. Still got us to the port is plenty of time.

• Great experience

  Patricia C,2026年5月29日

  - Review from Viator

  5.00

  Exactly what we expected. Perfect from start to finish. We were greeted, taken to our vehicle and safely transported to our hotel.

• Good for planned car service to airport

  Arlene F,2026年5月19日

  - Review from Viator

  4.00

  Good option to plan ahead for service to the Lisbon airport. Easy to communicate with the local operator. One time for pick up. Driver was not the most friendly person but more important was getting us there on time.

• Left without our transportation

  WAYNE H,2025年11月21日

  - Review from Viator

  1.00

  We booked this reservation months ago and on the morning of requested service I asked what time is our car arriving? The response was we have no driver available and we have cancelled your trip, find your own way to the port. Absolutely horrible service.

• Excellent service!!!!...

  Maryanne D,2025年11月1日

  - Review from Viator

  5.00

  Excellent service!!!! Would highly recommend- was on time, vehicle was spotless. Highly recommend this service.

• Private airport transfer is the way to go!

  WENDY P,2025年8月21日

  - Review from Viator

  5.00

  It was a timely pickup and a very friendly driver that made the drive to the airport very enjoyable. Felt very safe.

• Driver/car was a ‘No-show’; had to make alternative arrangements

  Richard E,2025年5月28日

  - Review from Viator

  1.00

  Contacted provider several times (phone x2, in the Viator app x2 and WhatsApp x1 the day before and on the day itself) to see what time we were being picked up from the hotel to return back to the airport. Phone calls not answered and we received no acknowledgement or reply. Very disappointed at the no-show and fact we had to make alternative arrangements.

• DO NOT CONTRACT WITH THEM

  Brenda A,2025年5月22日

  - Review from Tripadvisor

  1.00

  MTS Globe customer service people are nefarious, supportive and hang up your calls. When we arrived at the airport if there was a person waiting for us with a sign, the problem was the return transfer, no one answered our calls even though we were confirmed the transfer, we communicated to know what time because the voucher says that 24 hours before you have to confirm the time, but we had not received signals from you. In the end we had to take a taxi because no one was responsible for this fault.

• Amazing Service

  Pearl C,2025年5月2日

  - Review from Viator

  5.00

  Perfect in every way!! On time, very accommodating!! Nothing negative to report! I will absolutely not think twice about using this service again!!!!!

  

• Horrible experience with provider and with Viator representative

  Jesus D,2025年4月23日

  - Review from Viator

  1.00

  Tried to contact provider twice to confirm pickup point and time. Since we had an early flight the next morning I wanted to make sure that we had everything ready to go. I was never contacted by the provider on either attempt. I reached out to Viator and was greeted by a young lady who was clearly engaged with a coworker on something funny because she kept having to mute herself as she kept laughing. Once she was able to speak to me she indicated that she would reach out to the provider and then transfer me over to co firm booking. After a few minutes on hold I was transferred to voice mail that repeated the same phrase in Portuguese twice and hung up. I ended up having to book an Uber ride for my airport transportation at the last minute just to make sure that we did not miss our flight.

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