Options

Cancellation Policy

Reviews

• Worked Perfectly

  Steven P,2026年4月14日

  - Review from Viator

  5.00

  I knew visitor numbers were very limited and I booked this fairly last minute. I had my doubts it would work but it did! Thank you for helping me visit the museum which I really wanted to go to.

• It's useless.

  Javier C,2026年4月8日

  - Review from Viator

  1.00

  You pay for nothing, both are free. It can be easily taken out on the official website. Does not include the Forbidden City.

• Poor prebooking description

  SonnyKyi W,2025年10月17日

  - Review from Viator

  1.00

  We do know this is for pre-booking for entrance only. But you should elaborate of things like long wait lines, series of very tight security checks, etc. Keeping customers in the dark about those cause difficulties. If we know in advance, we could be more prepared for it.

• Nice work!

  Bailey K,2025年9月26日

  - Review from Viator

  5.00

  well done！visitd Tiananmen square and National Museum, which are hard to book by myself! Compare to the little money the services is huge value! Thanks!

• Easy and guaranteed entry. Fabulous museum but impossible to see everything.

  Alison C,2025年9月26日

  - Review from Tripadvisor

  5.00

  Was worried the ticket wouldn’t work as was from a third party site. It worked perfectly! Impossible to book otherwise.

  

  

  

  

  

  

• Great experience!

  Anja R,2025年9月15日

  - Review from Viator

  4.00

  Tiananmen square is a must in Bejing. Very impressive. The museum gives a great overview of the different time periods in Chinese history. I especially like the exhibition of the flags and the costumes. Be aware that there are quite long lines to enter the square. So come early enough! And take water with you. The process with the ticket is simple. A big plus booking through Viator: on the official sites everything was already completely booked but on Viator you could still get the tickets.

• John Gates

  John G,2025年7月29日

  - Review from Viator

  5.00

  China National Museum is worth visiting! It has a staggeringly rich collection. I received the ticket QR code and entered the museum easily.

• doesn’t deliver

  Ellie W,2025年7月27日

  - Review from Viator

  1.00

  messaged to see if the tickets had been booked, no reply, night before booking got an email that it had been cancelled. Hopefully can get it refunded as it was the company that cancelled not us

• Tickets cancelled last minute - beware.

  june h,2025年6月27日

  - Review from Viator

  1.00

  To say this agency is unprofessional is to give them too much credit. Our reservation to the national museum and Tian Meng square was confirmed immediately. When the tickets didn’t arrive within 24 hours, I repeatedly reached out to the tour operator, without a response. That morning, I received a cancellation notice from the agency - without any explanation. In fairness, the agency did issue a full refund, but it was my family’s last day in Beijing and because of the last minute cancellation, we were unable to book tickets to any other sights without a reservation in advance. What a shame.

• Worst experience and severe damge on the reliability of Viator

  KwangRyeol L,2025年6月24日

  - Review from Viator

  1.00

  My worst experience! I couldn’t get ticket at the gate and at the last minute, I received a message from viator that my booking was canceled. This is really frustrating and the reliability of Viator itself was damaged a lot. This was the worst case that I have experienced. I think the tour agency, named “China Pleasure Tour Co. Ltd (Reg # 91110105763505912M at Beijing Municipal AIC Enterprise Registry) should be expelled from Aviator platform. No recommendation of this tour!

• Load more reviews