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Reviews

• Tour guide was...

  Sharon S,2026年3月18日

  - Review from Viator

  3.00

  Tour guide was knowledgeable about the places I we stopped at but didn't talk about all the places we were passing. Would have appreciated more information. Also, no water provided. Long tour with nothing to drink.

• Auckland city tour

  Shalom C,2026年3月5日

  - Review from Viator

  3.00

  The van that was used was not comfortable. The seats were not comfortable. There is a lot of walking.

• Miscues from Viator Regarding Bookings

  Douglas M,2026年2月5日

  - Review from Viator

  3.00

  Sam was good, but Viator needs to get their act together regarding bookings. We booked the morning excursion, only to receive a communication from the tour operator a few days prior to our excursion that the morning timeslot was overbooked and we were being moved to the afternoon tour. I went onto the Viator app and looked and it said that tours for the morning spots were still available in addition to the afternoon. I replied with the information I saw online only to be informed by the tour operator that they had no control over what Viator did. When I received my voucher from Viator a couple days prior to the excursion, the timeslots on the voucher said that I was confirmed for the morning tour. When I received meeting instructions from the tour operator the day before the excursion, I was told that I would be in the afternoon session. I went ahead and did the afternoon excursion, but one of the stops that was listed on the morning excursion was left out. All in all, it worked ok for me, but certainly not a five star experience, and it would have been a disaster if I had had other plans for the afternoon. This was not an isolated situation, as we were not the only party in our group who had experienced this scenario with Viator.

• A pleasant half day tour!

  Chi P,2026年1月28日

  - Review from Viator

  5.00

  If you want to know more about Auckland, this is the right trip for you. We have a small group of 4 people. Sam is our driver/tour guide. He is very friendly and knowledgable. It is a pleasant half day tour with perfect weather (65F-70F).

  

  

• Auckland small group tour

  Anita C,2026年1月27日

  - Review from Viator

  5.00

  Great tour. Would highly recommend. Take water and any other refreshments with you as although there are opportunities for restroom breaks no access to purchase anything on the tour. Sam was very friendly and informative and filled our time in each stop with useful information. Also offering his skills as photographer. We felt we now have a much better understanding of not only Auckland but New Zealand in general.

• Good

  Joris J,2026年1月20日

  - Review from Viator

  5.00

  The tour company and our tour guide was able to adjust from the standard pick up locations to pick me up at our hotel. Great job by our tour guide Sam To give us the background and context to everything.

• Our driver/tour guide ...

  Georgia V,2026年1月2日

  - Review from Viator

  5.00

  Our driver/tour guide Sam was very friendly, knowledgeable. Great time, beautiful city! Highly recommend this tour.