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Reviews

• Incredible and eye-opening experience

  katewK8800NA,2026年4月11日

  - Review from Tripadvisor

  5.00

  This was a great experience! Make sure to bring cash for the trip, but I met wonderful guests on the tour and it takes you to all the highlights of Baku and the surrounding region. The coordination was smooth and the tour guide was very informative, speaking in both English and Russian. For the previous reviews that complained about the tour location, if you follow the address it leads to a road where the tour vans are parked. It was very obvious that they were there and I had no problem finding them.

• Excellent conducted tour ,mostly were solo but at the end it was like a family.

  Anonymous,2025年12月17日

  - Review from Viator

  5.00

  Well managed tour,It was like family tour,sufficient time was give at every spot , Vehicle was confortable,thanks driver for the safe driving.Thanks Razak and Russian translator guide.

• 10/10, thanks

  Todd N,2025年10月30日

  - Review from Viator

  5.00

  Our tour guide was absolutely fantastic, so knowledgeable, friendly, and very funny. The planned itinerary was perfect and we thoroughly enjoyed it

  

  

  

  

  

  

  

• Baku: Gobustan, Mud Volcano, Fire Temple & Burning Mountain.

  Irfan H,2025年10月14日

  - Review from Tripadvisor

  5.00

  Baku: Gobustan, Mud Volcano, Fire Temple & Burning Mountain. I messed up my phone number and missed my tour, but the management at Tranquil Tours was kind enough to reschedule my tour without any extra charges. The 8 hours tour was awesome, our tour guide 'Rza' spoke perfect english and explained the history of various locations. The tour was well managed with good vehicles and complimentary water on board. Highly recommended.

  

  

  

  

• SCAM Save your self trouble and DON’T BOOK!!

  971filipl,2025年9月23日

  - Review from Tripadvisor

  1.00

  Save your self trouble and don’t book this tour the address is fake there isn’t any form on that address only empty alley waste of money and time it messed up my schedule now i can’t visit the place the whole trip. I asked people from other firms that worked literally 5 meters from where this firm was supposed to be and they’ve never heard of them. Attached photo is supposed to be where the firm is.

  

• Viator/Tripadvisor not delivering and not refunding...

  GLOBETROTTER89,2025年5月5日

  - Review from Tripadvisor

  1.00

  Booked a trip in Baku to the mud pools and different attractions. Showed up 30 minutes before departure at 9:00. Could not find the company on my own. Despite I had Whatsapp, the operator never contacted me. After filling a request for a refund, I received a message by email that they would investigate. The operator and I had a conversation over WhatsApp (You can get a transcript if you want to), where he admitted he had not done enough and tried booking me for other trips, but I did not have time for this. Viator never returned with status (Although it was promised within a week in the email). You can not respond to the email. If trying to contact the company on the webpage viator.com the popup form does not support entering text and without text you can not send the form. Conclusion: You can not contact the company! And after a month still no refund. I suppose non-delivery of the tour and no way to contact the company is a one-star experience, maybe zero stars should also be an option....

• Gobustan Med volcano and Naar

  khaledaP964XE,2025年3月16日

  - Review from Tripadvisor

  5.00

  Excellent guide good English Knowledgeable helpful Excellent sites Great history Wonderful natural phenomenon Enjoyed it

• Great trip for limited time traveler

  Lion J,2024年12月21日

  - Review from Viator

  5.00

  I stayed in Baku for two days. This trip offers me opportunity to view all the Baku must see in suburb areas including the fire temple mud volcano fire mountain the Qobuston and even the I love Baku signature.

• Burn your money rather than book a trip with this company.

  Travel61587629926,2024年11月29日

  - Review from Tripadvisor

  2.00

  The guide: too talkative about all the unnecessary things in the world and had too little to say about the history and the spots. He was borderline disinterested in the group. We saw so many guides would actually go to each room in the Fire temple whereas our guide just read the first para from the wiki and then left us to explore it at our own. He actually gave me a headache. Plus my parents dont understand English so I translate the content for them in Hindi. I have taken tours in other countries where the guides out of respect give me like 10 seconds to translate but our guide didn't give a damn if my parents felt as the part of the group or not. Food: we pre-paid for the food which was a biiiiiiiggg mistake. All we got was two pieces of chicken per person and some rice followed by a bitter coffee. It was by far the worst prepaid food experience I have had till now. And as usual the guide will leave you with the staff that doesn't understand English to enjoy their meal earned from the commission only the appear at the end just as formality.

• Amazing service

  Nishant p,2024年11月13日

  - Review from Viator

  5.00

  Very good experience Mr Murad is amazing tour guide tell us everything take this tour must you will enjoy

  

  

  

  

  

  
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