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Reviews

• Viator sucks, never again!!!!!

  David E,2026年5月19日

  - Review from Viator

  1.00

  Don't ever book through viator. They took my money and never set up the transportation. When I called customer support the first representative hung up on me. The second argued with me then pretty much said oops I found it, too bad you're stranded at the airport.

• I recently used a...

  Jeffrey D,2026年1月1日

  - Review from Viator

  5.00

  I recently used a transportation service from JFK Airport, and the experience was outstanding. The driver was punctual, courteous, and made the entire ride feel effortless. The luxury sedan was exceptionally comfortable, spotless, and provided a smooth, relaxing trip after a long flight. I highly recommend this service to anyone seeking reliability, comfort, and a truly premium travel experience.

• Service unsatisfactory

  Geoff N,2025年11月11日

  - Review from Viator

  2.00

  The driver was late to collect us by 1 hr by the time I made contact with the company. There was no apology from the driver given we had arrived on time from our 17hr flight and was advised by the company driver would be waiting.

• Perfect

  Michael C,2025年10月8日

  - Review from Viator

  5.00

  Driver got in contact with me when I landed, gave me clear instructions. Pick up was effort less, driver helped me with my bags, nice car, smelled great, smooth driving, and polite, yet limited conversation. Could not have been better, thank you!

• Disaster

  allanwJ34WC,2024年12月7日

  - Review from Tripadvisor

  1.00

  they did not show up to pick us up at JFK and never phoned or texted to let us know what was going on. Tried to ring but their number didn't connect after an hour gave up and found alternate transport.

• Great experience! Driver...

  Debbi D,2024年8月28日

  - Review from Viator

  5.00

  Great experience! Driver was kind and trip was safe. I would recommend this to a friend or family member

• Reliable and safe service

  khloem57,2024年4月20日

  - Review from Tripadvisor

  5.00

  Use this service and was very pleased, traveling with elderly parents and they were very accommodating. Immaculate and clean vehicles, and the drivers were very friendly and made us feel comfortable. They were also very accommodating. Would definitely recommend.

• Excellent Service

  669cesaraugustom,2020年9月8日

  - Review from Tripadvisor

  5.00

  Excellent Service!! If you are looking for friendliness, security and comfort. This is the company, thanks to JR and his team.

• amazing work!

  jessicalove110,2020年3月14日

  - Review from Tripadvisor

  5.00

  Phenomenal service and our driver was professional and excellent. I will continue to use Jr Luxury NYC Transportation for all my business events and I will be requesting Junior for my driver.

• Friends

  Elizabeth211809,2020年3月8日

  - Review from Tripadvisor

  5.00

  Me and my friends really enjoyed the service the driver was very friendly and nice , he wasn’t rude or anything I highly recommend this service book Jr luxury NYC

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