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Reviews

• Awesome experience and...

  Rodney G,2026年6月2日

  - Review from Viator

  5.00

  Awesome experience and beautiful scenery. Pilot was great pointing everything out and ensuring everyone on both sides could take photos. Would do it again!!

• Book it!

  Micaela M,2026年5月28日

  - Review from Viator

  5.00

  Book. It. We did so many excursions here in Maui and this was by far our favorite. The views were impeccable, our pilot Kirk was also amazing!

• Unforgettable

  Amber J,2026年5月12日

  - Review from Viator

  5.00

  Kirk was out pilot and he made the flight amazing. He was funny and informative and made you feel safe. We had an amazing time. Worth every penny.

• Amazing first helicopter experience

  Tour03789927242,2026年4月27日

  - Review from Tripadvisor

  5.00

  We had an incredible 60-minute helicopter tour of West Maui & Molokai with Air Maui and can’t recommend it enough. Nathan was a fantastic pilot; he was professional, knowledgeable, and made the entire experience feel safe and unforgettable. The office staff were also wonderful from the very beginning, even during my pre-booking phone calls. They were so helpful, kind, and made everything seamless and stress-free. A truly unforgettable experience and a must-do/ don’t miss tour when visiting Maui!

  

  

  

  

• Very Disappointing Experience – Poor Communication and Unfair Handling

  Vanessa H,2026年3月19日

  - Review from Tripadvisor

  1.00

  We are extremely disappointed with our experience with Air Maui. The way our helicopter tour was handled felt unprofessional and, honestly, quite frustrating. What upset us the most was that the company apparently already knew in advance that the flight would not take place. However, instead of informing us ahead of time, we were only told once we arrived on site. This meant we had no opportunity to adjust our plans or make alternative arrangements. To make matters worse, we were then presented with an alternative offer on the spot – at an additional cost. It felt very much like this situation was used to generate extra money rather than to find a fair solution for the customer. There was little to no consideration for the inconvenience caused. Travel time, scheduling issues, and personal plans were completely disregarded. We did not feel valued as customers at all. Overall, this experience left a very negative impression. We would not recommend booking with Air Maui based on how this situation was handled.

• Memory Worthy

  Alicia P,2026年3月3日

  - Review from Viator

  5.00

  The windows had glare, so the media package is worth it. Great memories and beautiful scenery. Might try the doors off option next.

• Good but not great experience…

  michaelsX1955GO,2026年2月23日

  - Review from Tripadvisor

  3.00

  My wife and I have taken multiple helicopter tours and we have always enjoyed the experience. The Air Maui Odyssey tour experience was good but not as nice as we had hoped. Positives: The pilot (Drew) was very knowledgeable and entertaining. He was local resident and provided a wealth of insight about the areas and most specifically about the various valleys and waterfalls. The views from the helicopter are phenomenal and always provide you a deeper appreciation for the beauty of land and water. Negatives: The date of our tour was cloudy and due to the inclement weather we had to alter our tour route. The pilot did his best to try to accommodate the riders and show us alternate islands and give us more in depth views but after about 30 minutes into the ride, the waterfalls and the valleys became harder to differentiate (minor issue). Major issue: the rear seating in the back of the helicopter is uncomfortable and the views are significantly limited. This is ESPECIALLY true for the middle seats - the middle seat behind the front seat bench is very uncomfortable and my view was obstructed. I would strongly recommend that anyone considering this tour confirm prior to ride which seat they will be assigned. Your tour experience is significantly different depending upon your seating.

• Flight over Maui

  H8429LZgeorgep,2026年2月20日

  - Review from Tripadvisor

  4.00

  The pilot and tour were excellent. The big complaint is that the helicopter was very crowded, thus horribly uncomfortable. It was difficult taking pictures from my middle seat in the back as others kept their cameras in my view. There shouldn’t be 4 large people in the back seat. The front seat had 2 people plus the pilot, who appeared to be crowded. The office crew was helpful and explained change of itinerary due to weather. Drew, the pilot, gave an excellent narration, and given the difficulty of actually seeing what he was talking about, I was looking forward to the promised video. When we got back, no video was available. Very disappointing.

• Don’t count on it

  mary,2025年12月11日

  - Review from Viator

  1.00

  Not guaranteed that you’ll fly. Weather issue prevented the flight 2 days in a row. The 2nd day the staff were rude.

• Air Maui “Full Island” air tour

  Richard V,2025年11月17日

  - Review from Viator

  4.00

  Great flight, even though we got rerouted due to cloud cover over Haleakala. Vince gave us a great tour of West Maui and Molokai. Decent photos from rear seats aren’t really possible as the small curved plastic windows distort the viewand reflect helicopter internals.

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