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Reviews

• good coordination and itinerary design!

  WYMhk,2019年9月5日

  - Review from Tripadvisor

  4.00

  The itinerary is well designed! Enough time for travelling and getting meal. Comfortable travelling bus!

• My worst Experience

  Mona A,2019年8月15日

  - Review from Tripadvisor

  1.00

  My worst experience I usually use viator for booking all my tours for at least 2 years now, tours in Istanbul, Rome, Bangkok, Athens, Santorini and Tokyo.. I never had delt with this level of unprofessionalism and inefficiency, I reached 5 minutes late to the meeting location because the taxi driver didn't speak English and didn't know how to use google maps, before reaching the place, I called this company to make the bus wait for me, no response!!, After many trails, they responded and said they will arrange it with the tour guide.. I reached the location, no body was there, called them again, told me to wait until calling the tour guide because the bus had left!! I waited during a storm for more than one hour, called them countless times to confirm or cancel the tour, their answer for an hour, was the same: wait in the meeting point for 10 then 15 then 20 minutes more. After one hour, they sent email that I can join the same tour tomorrow, and they need 50% of the cancellation fee. I told them, I have a flight tomorrow, then they send me the location of the bus right now, told me to get a taxi to reach it. The distance was about 2 hours and needless to say that the cost of getting any taxi to reach there was huge. I am speechless and can't find words to express my disappointment and despair, they simply ruined my plans to spend my final day in Japan.they also endagered my life and made me to wait in the middle of the storm.

• An amazing experience

  Jamie S,2019年5月15日

  - Review from Viator

  5.00

  An amazing experience and a great time. The hosts of the trip were great and very helpful and the transport was fantastic. The views from Mt Fuji 5th Station blew me away and were better than expected. The fruit picking was also really fun, you can eat as much as you want!!! Would definitely recommend this trip to anyone.

• Best

  lovetripsdd,2019年3月17日

  - Review from Tripadvisor

  5.00

  We loved this tour! Mt. Fuji didn't show itself though and lunch was on the basic side but the fruit-picking and wine-tasting par of the tour was absolutely awesome. The ropeway was great as well! Beautiful views. Be ready to spend a big part of tour in the bus as this is a land trip.

• Well spent bus tour

  agnish d,2018年10月17日

  - Review from Tripadvisor

  4.00

  I booked for this bus tour in autumn October 12th. The guide and her assistant both were cheerful and helpful. Right from the point of boarding to the point of drop off, everything went smooth and according to the plan. All the mentioned activities were performed. Announcements from the tour guide were in English and Chinese, so was easy to understand and follow. Received Mt. Fuji Omiyage as well. I was expecting the bus to be locked and our belonging inside secure but rather we were told to take care of our own belongings when leaving the bus, that was the only concern

• Our tour guide was Yumi and she was...

  Lynn T,2018年7月23日

  - Review from Viator

  5.00

  Our tour guide was Yumi and she was friendly and took good care of the participants.
  The driver was friendly and dropped us and picked us up on time.
  The whole itinerary was well planned, such that we were able to experience many things in this trip.
  At the start of the trip, we were picked up and brought to 5th station.
  The trip to 5th station took longer than usual due to it being on a Saturday and coinciding with summer vacation.
  I would recommend going on a weekday and avoiding summer vacation if possible.
  5th station was beautiful, but crowded due to the above reasons.
  Next, we were brought to lunch, where traditional hotpot was served. This was probably the most disappointing part of the trip.
  Lunch was rather average, and bordering on awful. It was a miso soup base, filled with vegetables and noodles. Fried chicken was served separately. A bowl of rice and a tiny grape jelly was served together with them. Firstly, fried chicken was cold when we arrived and it tasted hard maybe stale?. Next, the miso soup was on the blander side and there was no meat in the hotpot, only vegetables and it was filled up at the bottom with noodles. Basically, carbs overload rice noodles!!!.
  After lunch, we were brought to the ropeway. We were only provided 40mins at the ropeway including the queueing for the ropeway ride so there wasn't much time to explore the mountain. I would suggest that you avoid climbing to the top of the mountain if you were short on time. Stay at where the ropeway ride dropped you and explore the shop and little activities there. The climb to the top took 15mins one way and the sight was not as good as expected. To view the landscape, go to the second floor of the shop, this is better.
  Next, we went to a patch of land to pick our peaches. We are only allowed 2 peach per person. The plot of land was tiny and 5-6 people had to crowded around a tree to pick their peaches. Not as ideal as I would have expected.
  Then, they brought us to the fruit farm to enjoy our unlimited peaches. The peaches provided were those slightly bruised and riped ones. We had expected pretty peaches, so were slightly bumped that they were bruised. Anyway, they still tasted sweet and yummy.
  Lastly, we were brought to the winery. The winery experience was slightly novel as this was the first time we tried Japan's wine. Unfortunately, I will recommend you not to have high hopes for their grape wine if you are a wine connoisseur. They make sweet wines better, and their dryer ones are rather strange in my opinion. Do give their peach wines a try though, as it is their specialty.
  Overall, the amount of activities in this tour is rather worth the money. Do choose a good uncrowded day to go and pray that the skies are clear when you go.

• Awesome paced tour!

  CelinaKyna B,2018年7月8日

  - Review from Viator

  5.00

  This tour was the best I've tried from Viator. We were given ample time at each activity. It did not feel rushed at all. Our English translator provided information about each site and gave us appropriate times to return to the bus. It was a bit windy at Mt. Fuji 5th Station, but we still had a great time. The lunch was amazing and relaxing. The clouds cleared by the time we got to the ropeway, so we got to see Mt. Fuji in all its glory. The peaches and wine were delicious. I would recommend this tour to anyone!

• Disappointing. The guide/s had no...

  Kathleen H,2018年3月22日

  - Review from Viator

  3.00

  Disappointing. The guide/s had no skill in dealing with the crowd of people who assemble at the hotel pickup. I did wonder if this was the first group to be taken out by the young female guide. The male English speaking guide offered about 10 sentences. It was snowing so the 50 minute stop at the 5th station became a 12 min stop at the 4th station I understand this is the risk that is run in going to Mt Fuji the 12 min stop then extended to sitting on the bus for a further 20 mins waiting for people who opted to go to the toilet as the bus was about to leave. The part of the tour which could have become a highlight was not explained and it was only by going up the cable car that the tour group realised they would get an excellent view of Mt Fuji. Now was the 15 - 25 wait at the cable car explained.Again, the tour guides did not offer useful information.

• We had the most amazing weather. A...

  Mary d,2018年1月13日

  - Review from Viator

  5.00

  We had the most amazing weather. A few days prior, Mt. Fuji was covered with fog and we were lucky at the time we went. It was a public holiday and we had the most horrible traffic. Our guide, Mr. Shin, was fabulous and kept apologizing about the traffic conditions. He was very organized with the seating arrangements and the in-bus shopping. Also, he was very clear with the times that we should be back in the bus to resume the tour. It is quite difficult to manage a big group but Mr. Shin did a very good job.

  We loved our mid-morning snack at the 5th Station, had amazing views of Fuji-San and the surrounding mountains. We went to Lake Shinagawa and were given passes to the Ropeway but the queue was too long. We decided to walk around the beautiful lake and sample the local fare. The cheesecake was delicious and so was the refreshing matcha and melon ice creams. The authentic Japanese lunch that was part of the tour was OK. We enjoyed the grape picking as well as the wine tasting. Overall, it was a wonderful tour. We were running late for our Robot Cabaret Show and Mr. Shin did his best to get us there on time as well as ring the restaurant to reschedule our booking. He did all he could do to help us and that meant a lot to us. Tour company and guide are highly recommended.

• Great experience using this tour...

  Krisna,2017年12月3日

  - Review from Viator

  5.00

  Great experience using this tour. The guide is very nice and informative, the trips are all on schedule, and the bus is comfortable. We have enough time to explore and take a picture in every designated location.

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