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Reviews

• incredible experience

  Freedom692432,2025年8月24日

  - Review from Tripadvisor

  5.00

  Having a private guide made the experience even more special — everything was well organized, with flexibility to enjoy the tour at our own pace while learning about the history and culture of the region.

• An Amazing Journey Following the Dragon Path

  U5675NImarks,2025年8月22日

  - Review from Tripadvisor

  5.00

  I truly enjoyed this tour it was absolutely worth the money! Our tour guide, Jhon, was wonderful and managed the itinerary perfectly. We had such a fun experience trying six different types of transport: tram, train, ferry, cogwheel, gondola, cable car, and bus. It was amazing to see how Switzerland offers such a dynamic experience, even for me and my wife in our 60s. We never felt rushed and could really enjoy every moment. I highly recommend this tour and our fantastic guide!

  

  

  

• Do Not Book: Overpriced Tour & Zero Support

  hectormJ9352QI,2025年8月20日

  - Review from Tripadvisor

  1.00

  I booked the “From Basel: Lake Lucerne Cruise and Pilatus in Private Tour” with Switzerland Viva Tours and was really let down. The price was noticeably higher than similar tours I found on other sites offering the same route and experiences. That might have been fine if the service matched the premium—but it didn’t. Their website looks very new (launched only a couple of months ago) and light on details, which I only noticed after booking. The real problem came when I tried to request a refund: the contact number never picked up. I called multiple times and got no response, which made the whole process stressful and time-consuming. Overall, poor communication and overpriced for what’s offered. I’d recommend comparing prices on other platforms and confirming support responsiveness before booking with this company.

• Lake Lucern Redezvous

  Brad G,2025年8月13日

  - Review from Viator

  3.00

  The guide we were assigned to was was sweet, but she was brand new on the job and she should have had a seasoned guide helping her to learn the ropes. Her english was a bit broken and at times hard to understand.

• Fabulous day trip.

  Joan K,2025年8月1日

  - Review from Viator

  5.00

  Terrific day trip from Basel. Our tour guide was wonderful. Arrived promptly at our meet up point. Explained the history and background of all the sites we visited. Loved the cruise through Lake Lucerne and the ride up and down the Pilatus mountain. Took us to an excellent chocolate store in Lucerne. Definitely worth the cost the cost. Highly recommended.

• Lucerne Private Tour

  T5099MSjacksonb,2025年7月15日

  - Review from Tripadvisor

  5.00

  We were a group of 4 and booked this private tour as we like to go "at own pace". And it was definitely worth it. The pick up from the hotel made it really easy and Pilatus/Lucerne are just gorgeous. Very satisfied with the planning, tour guide was very friendly and knowledgeable.

• Nice trip - Bad weather

  G5986AFphilipm,2025年5月8日

  - Review from Tripadvisor

  4.00

  The tour was nice and very well organized. Unfortunately we had a cloudy day and the views were not so nice as it could be in a sunny one ..

• Perfect family trip to Pilatus

  ericbZ7443EW,2025年4月17日

  - Review from Tripadvisor

  5.00

  We loved the tour! The train ride was scenic and stress-free, with no need to worry about anything. We were lucky and Pilatus offered stunning views, and the cable car ride was a highlight. Perfect for a hassle-free, memorable family day. Highly recommend!