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Reviews

• Unprofessional, hostile, poor communication, and misleading

  JoJo H,2026年1月25日

  - Review from Viator

  1.00

  I traveled from Amman and proactively messaged before the tour start time explaining I was sorting transportation logistics, as Careem does not operate this route and Uber is extremely expensive. I clearly stated I would likely arrive around 3 PM and that I was mainly interested in the camel ride and Bedouin camping. Despite this, no response was provided until after 1 PM, well past the scheduled start time. Only after I requested a refund due to the lack of communication did I finally receive a reply. What followed was deeply unprofessional. Instead of addressing the communication gap, the booking manager sent a hostile and accusatory message, accusing me of dishonesty and claiming the guide waited “until midnight” — something that was never communicated to me and contradicts the scheduled itinerary. Customer service matters, especially when travelers are navigating long-distance logistics in a foreign country. Clear communication and basic professionalism were completely absent here. The tone of the response alone is reason enough to avoid this operator. I would strongly caution other travelers: if anything deviates from the plan, expect blame rather than support!!!!

• Sublime site, our guide...

  LIONEL K,2025年11月7日

  - Review from Viator

  5.00

  Sublime site, our guide Ahmed was perfect, exciting day, evening and night in the friendly desert

• A true Wadi Rum tour to remember

  TaniaW,2025年10月2日

  - Review from Viator

  5.00

  Mohammad was my guide for the tour. He was amazing. We started the trip with a nice welcome in the office with some tea and then headed out for our tour. He was very welcoming and hospitable with me and the other person who booked. He even made us lunch out in the desert when we got hungry! It’s a great experience to be with a native of Wadi Rum. It’s amazing how he knew all the roads, areas to stop and enjoy great views from and even enjoy more tea with the locals of the area after a mini hike. The camp was also great and we had an amazing chef named Salazar. He made us a delicious local meal named Kabsa and chicken that was cooked underground for a while. Both Mohammad and Salazar joined us after dinner with a campfire and more tea. We had an amazing view of the Milky Way and could see the stars clearly at night! No going to another location to view the beauty of the desert. The room was cozy and I even had my own bathroom, which was nice. It does get a bit cold this time of year and they had blankets, which I didn’t use at first but then was cold at night. This kept me warm. This was truly a buck list experience of a life time for me. I’ll definitely try to come back to Jordan and book with them again!

• My trip to the Wadi Rum...

  Audrey M,2025年9月10日

  - Review from Viator

  5.00

  My trip to the Wadi Rum desert was absolutely unforgettable, thanks to Mohammed, our amazing tour guide. From start to finish, he was incredibly attentive and made sure every part of the experience was authentic and meaningful. We visited several stunning spots throughout the desert, each more breathtaking than the last. One of the highlights was learning about Bedouin life in a truly authentic way, something you don’t get from every tour. Mohammed was always happy to share stories and insights, making the whole experience feel very personal. The sunset in Wadi Rum was magical, and the overnight stay was just as impressive. I had my own private tent with an en-suite bathroom, including a private toilet, which added a great level of comfort to the adventure. I also booked a camel ride through them, which was a fantastic way to explore the desert, and they even helped arrange a private taxi to Aqaba, which made my onward travel smooth and easy. I highly recommend this experience to anyone visiting Jordan, especially with Mohammed as your guide!

• It was a really fantastic...

  Changjoon L,2025年6月12日

  - Review from Viator

  5.00

  It was a really fantastic program. Our guide Muhammad was very considerate and made sure we didn't get tired, and he provided us with sufficient explanations and points to appreciate. After the sun goes down, the sunset and dinner are the highlights. The dinner in particular is very well organized. The campfire that follows helps to cherish the beautiful memories of the desert. The accommodation and breakfast are also no-frills.

• Great...

  MohamedShahid S,2025年5月10日

  - Review from Viator

  5.00

  Great hospitality, very friendly, they go out of their way to allow you to make the most of the experience

• Have a good day experience

  Passport36805318258,2024年10月25日

  - Review from Tripadvisor

  5.00

  One person took part in a day trip here in a jeep, a guest named Abbonade was very friendly, about seven and eight hours, and also told me a lot of history and culture. Lunch is super delicious chicken leg curry, and in the evening is chicken (?)Wait to eat full, very delicious. There is also a supply of cheese milk. I am super pleased with the room here, probably because of the few people, the guide helped me upgrade the most luxurious room for free, there are three large beds, separate toilet, the room has heating equipment (very cold to the evening), and even WIFI!! It was heard that there would be no signals in the desert, and the intention of living without signals all day. Jeep travel is very fun, and the tour guide always chatted with me, and traveling alone will not be lonely.

  

  

  

• Very impressive landscape

  Climber43750198313,2024年9月25日

  - Review from Tripadvisor

  5.00

  I was actually alone in the camp and got a private tour. The guide was extremely friendly and showed me everything. The meals were delicious and extremely much. The only criticism was the rooster that started to crow in the middle of the night:)

  

  

  

  

  

  

  

  

  

• so worth it!!!!!!! really!

  Pheobe K,2024年7月28日

  - Review from Viator

  5.00

  From the pickup til the end, Ahed has always been so polite and friendly. My parents like him so much. We asked to be picked up at the visitor centre as we came by Jett bus. We got a big room with private bathroom. They provide towels. The jeep tour was so fun. Ahed gave us lots of space to explore and never rushed us. In short it's just so worth it. Food was good, especially the dinner. Stargazing by the campfire was amazing. Overall speaking, we really recommend this tour and camp. The experience itself was worth it, but a good tour guide that's comfortable to be with, it's a bonus we appreciate a lot. One thing to be aware, the tent is quite hot even in the evening but the breeze outside would help if you open the windows or even the door (it will take time though). We were able to sleep nevertheless.

  

  

  

  

  

• Full day jeep tour with Abu Nader

  950oliv rt,2024年7月14日

  - Review from Tripadvisor

  5.00

  We booked a full day jeep tour with Abu Nader. The desert was beautiful and our guide and chef were very nice and hospitable. We visited a few landmarks, followed by lunch, and another trip before dinner. Then ended the day with a fire and tea outside. We started the next day with a short camel ride and then breakfast before heading back to the village.

  

  

  

  

  

  
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