Options

Cancellation Policy

Reviews

• Guide with no guidance

  elizabethkY5059IO,2025年7月17日

  - Review from Tripadvisor

  2.00

  This was extremely disappointing and way overpriced. The only reason to go on a private tour is to have an excellent guide who adds value to the tour. Our guide, while pleasant, had a general knowledge about the subject, but lagged far behind the information we could have gotten from a $7 audio tour of each palace. He was unable to point out interesting features of rooms (ie, art, furnishings) and basically told us nothing. We have travelled to many places since covid with private tours (Barcelona, Rome, Florence, the Florida Everglades, Iceland) and this was by far the worst.

• True VIP Service

  S3167XMshaneg,2023年10月17日

  - Review from Tripadvisor

  5.00

  Both our driver (Simon) and our guide (Lesley) were absolutely TOP CLASS! The entire experience could not have been more gracious and enjoyable. And every detail was taken care of seamlessly, from pick up at our hotel, through lunch reservations in Windsor (kindly made on our behalf), to skip the line access to the Castle.

• Just Superb

  Travail7,2023年9月30日

  - Review from Tripadvisor

  5.00

  Although very expensive, this was the best tour I've ever had. Our guide and driver picked us up at our hotel, drove to Hampton Court, dropped us off for lunch, took us to Windsor, and returned us to our hotel. It was worth every dollar. The guide was incredibly helpful and knowledgeable. The driver was so sweet you could just drive forever. If you can afford the price, I very highly recommend this superb experience. I feel very fortunate.

• Best Tour of Windsor and Hampton Court

  laura must travel,2023年4月12日

  - Review from Tripadvisor

  5.00

  We have always loved Windsor and Hampton Court castles and were so happy we booked this tour. Our guide Karen was the best. She was so knowledgable and shared some great stories. She is well traveled and that provided us some helpful and interesting perspective on history. Would definitely book again!

  

  

  

  

  

• Waste of money / driver- guide not a guide.

  Sarah F,2022年6月26日

  - Review from Viator

  2.00

  First of all , at booking , the description says Expert driver- guide. You can opt for an additional guid separate from the driver or our selection , driver -guide. The day started out well enough, with a nice ride to Hampton court through Richmond and a suggested stop near the famous block of “Ted Lasso” for a photo. Then off to Hampton court. To this point everything was fine. Then at Hampton Court our guide let us out and said , “ see ya later!” And did not accompany us as a guide nor did he even stay at the palace ( I’m actually pretty sure he went home as he said he lived not to far from there) a while later he suggested he make a red at a place for lunch and we agreed, he told us just to walk there from Hampton court, now it wasn’t a far walk, but we were completely lost on the grounds of Hampton court and walking with 4 kids for over 3 hours, it would have been nice to have door to door service for the $1700 + USD we paid. We ate our lunch and emailed the company about our disappointment that the driver did not guide us, on pick up from lunch , we asked to charge my iPhone- he did not have a charger, not water etc. we then drive to Windsor palace where we were almost in 2 accidents on the motorway because of his aggressive driving. The ride was terrifying. He said he would walk us through Windsor palace “ for efficiency “ and this is after my complaint so I don’t know if they was why he came with us. We got there and had to wait in a queue for him for 20 min while he got tickets ( this should have been dealt with ahead of time for this price) then he gave us the speed walking version of a tour, speaking to me and my husband when we could keep up with him, never once did he even talk to the kids or involve them. I would have gotten more from an audio tour. The. The ride home was very tense the whole time because of his aggressive driving. I came home an immediately called the company to complain, they told me to email them so it would be a formal complaint, and so I did. 24 hours later and I still have not heard one work from them. I would have expected for this price to have had a day where I was informed and felt safe at the very least , this tour was the biggest waste of money , and the company has done nothing to try to remedy the situation. Do Not book with Evans & Evans. I am being generous with 2 stars and that was only because at least the car was a nice clean car and the Mercedes’ v class as expected.

• Royal History Tour

  W4738BObarbaras,2021年11月27日

  - Review from Tripadvisor

  5.00

  My guide, Mark Cairns, is a self professed lover of English history and recounted some is the more interesting bits of history than you get with the average audio tour. The day out was a birthday gift to myself and I had a wonderful day. To anyone who is thinking of choosing this experience, I recommend it highly and suggest you as for Mark as your guide.