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• Great tour

  Nancy P,2026年6月10日

  - Review from Viator

  5.00

  Don was a wonderful guide, knowledgeable, friendly, accommodating to all on the trip. Could not have asked for a more enjoyable trip. Saw way more than expected. Would highly recommend this tour.

• Shocking Driver, but good tour otherwise.

  117valerieh,2026年5月18日

  - Review from Tripadvisor

  3.00

  Where do I start.... We were to meet at the cruise ship terminal at 10am (he - Don - advised he had a doctor's appointment at 9, but would be there at 10am), he would to be holding a sign with the tour name on it. We went down 20mins early to find no one there with our tour sign. We saw this man standing up near the door madly waving a white paper or something similar and guess what, that was him. Apparently we weren't notified of an earlier time as we were the last 2 on the bus. My husband was squeezed into a seat at the back of the bus with 4 other people. When we got to our first stop my husband approached Don about how tight the seating was and this was what followed.... He reached up to the luggage holder above the seats and pulled down a Camping Chair (no joke a camping chair) and said, "this is exactly what I have this for". He told my husband to set it up in the aisle of the bus when all the other passengers were in and sit there. I can't begin the think this was in any way legal..... and it certainly wasn't safe. Many times the camp chair wasn't even folded out and my husband seated before he started driving. It became a habit where all the other passengers would grab onto my husband and steady him while he set up his chair as the bus took off. The driver drove rather erratically as well taking chances instead of waiting for the traffic. At one point he was tailgating a car and telling us to watch how he could make it take the first turnoff to get out of his way. The tour itself was good and we were there one day after an eruption so got to see all the debris on the rooves and all over the ground from the day before. At the lava tunnel the driver sat in the bus as it was raining and just pointed us in the direction of the tunnel and said he wasn't going out in the rain. We did it on our own and just had to meet back at the bus. We did this tour because it said we would go to places others didn't go because Don knew the area so well. Funny thing, but everywhere we went there were always lots of other tours. Overall, loved the tour, but seriously..... get rid of that driver!!

• I would definately reccomend this tour with Don he was awesome. He went out of his way to ensure that we got to see all

  Roseann R,2026年5月17日

  - Review from Viator

  5.00

  Don was amazing and ensured that we got to the volcanoes in time to see it erupt. He allowed planty of time to spend there.

• Must see Volcano National Park.

  Gloria H,2026年5月3日

  - Review from Viator

  3.00

  Volcano National Park was awesome. Guide was very helpful pointing out different lava types in the lava field. Took us to several stops in the park. Tour includes multiple stops in the Hilo area of Hawaii- some are strictly a gift shop stop (Mauna Loa and Big Island Candy) . Our bus was full and sitting in the back row of the bus became very cramped for five average size adults. We left the tour early in part because the weather deteriorated and because we couldn't fathom sitting in the back seats so uncomfortably for three more hours.

• Amazing volcanoes and guide

  Disneyfan326,2026年4月29日

  - Review from Tripadvisor

  5.00

  This tour was amazing! Don was an excellent guide and took us to the less busy beautiful parts of Volcano National Park and all of Hilo. We saw amazing waterfalls and rainforests. I talked to some other folks who booked through the cruise line and we had a much better experience booking ourselves and really got lucky finding Don who is so knowledgeable about Hilo and the surrounding area and even gave us a couple of tips for our next port Kona.

  

  

  

  

  

  

  

  

  

• Disappointed

  MicheleB K,2026年4月13日

  - Review from Viator

  3.00

  I could not give it a 5 star because the trip was booked to see the National park and we never made it into the park! Our tour guide brought us to other sites first and then by the time we headed to the park … we were in a line of traffic and the park had closed its gates… my only concern was that his office never contacted him to let him know the Volcano was erupting and that the park was closed. He did take us to other sites but we were never offered any refund for the entrance fee to the park that was included in the price of our excursion.

• Awesome day in spite of...

  Cynthia M,2026年3月27日

  - Review from Viator

  5.00

  Awesome day in spite of the rain. We got to see and do so much more than similar excursions. Don was amazing at keeping us organized and providing interesting information.

• Great sightseeing with lots of extraneous talk by tour guide

  Phil H,2026年3月25日

  - Review from Tripadvisor

  3.00

  Great stops/sights. Too much extraneous commentary

• Can’t go wrong with Don 5 stars!!

  Jeanna G,2026年3月25日

  - Review from Viator

  5.00

  Easy to book and great communication from tour operator Don. Smaller group size is perfect and he customizes as we go so we didn’t miss anything we wanted to see. Don is friendly, very knowledgeable and a great tour guide! He went the extra mile when we forgot our bags of macadamia nuts on the bus and made sure we got them back which was greatly appreciated as they were gifts. Great value for your money a whole day of adventure. Highly recommend this tour for anyone who wants to make sure they don’t miss anything. Kilauea wasn’t fountaining on our day, but still had a lot of fun!

• Great tour

  Minola M,2026年3月21日

  - Review from Tripadvisor

  5.00

  Great tour guide! Great pace, enjoyed all the activities.

  
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