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• Avoid the best ranch

  370irak,2026年6月10日

  - Review from Tripadvisor

  3.00

  Lake Toya and Mount Usu were worth seeing, the tour guide was very helpful and the tour itself was very well arranged. However, please DO NOT go to the bear ranch. It was the saddest and the most unsettling place I have ever seen in Japan. There were so many bears in small cages with absolutely no consideration for their welfare. That part of the tour was disgusting and I highly advice against using any of your money to support such an unethical place. That is s tourist trap if I ever saw one.

• If you want a drive...

  Arnav M,2026年6月10日

  - Review from Viator

  4.00

  If you want a drive through the lush countryside of Hokkaido with exposure to its volcanic activity, this is a good tour. Don’t expect much information or involvement from the guide.

• Well-organised day tour of Hokkaido's highlights

  Isaac W,2026年5月30日

  - Review from Viator

  5.00

  I had a great day on the Lake Toya and Otaru full-day tour. Even though we were a large group of 20 people, the entire day was carefully planned, and everything ran perfectly on time. Our tour guide, Ms Sakura, was wonderful. She had excellent attention to detail and kept everyone moving smoothly. Hell Valley (Jigokudani) was incredibly interesting to see. I ended up skipping the Bear Ranch since the admission isn't included in the tour price and I didn't bring enough cash for a ticket, but it was nice to have the downtime. Otaru was beautiful, if a little touristy, but I really enjoyed doing some window shopping at the local shops. Overall, it was a highly organised, lovely day out. Thanks to Ms Sakura for looking after us so well!

• Well worth it.

  Anthony P,2026年5月30日

  - Review from Viator

  5.00

  Super friendly and engaging, speaks English better than expected. Knowledgeable and super helpful driver.

• A lovely weather trip...

  Gad S,2026年5月12日

  - Review from Viator

  3.00

  A lovely day trip with perfect weather. The vehicle assigned to the trip was a small, crowded minibus that was not suitable for a long trip. The trip ended earlier than planned and it is a shame not to have been allocated more time about 45 minutes especially at the last and charming stop

• Wonderful Tour- EXCELLENT Tour Guide Jay!

  Arienne d,2026年5月7日

  - Review from Viator

  5.00

  We had 1 full day and chose this tour, as it covered a lot of interesting parts of the island. We lucked out getting Jay as our guide, he was wonderful! Jay had a lot of interesting information that he shared with the group and answered all of our questions. We had just the right amount of time to spend in each unique and interesting place. Jay took great photos of my husband and I, so we could both be in the photos. It was hard to pick a favorite spot that we visited. Hell Valley was interesting, Lake Toya is stunning, I loved feeding and watching the bears at the Bear Ranch. Otaru was one of my favorites, we loved the steam clock and music box store. We enjoyed dessert and tea at La Tao. All of Jay's recommendations were spot on, we knew how to make the best use of our time. We also appreciated the food suggestions and would've missed out on the yummy pudding balls if we hadn't been given the heads up. This is an excellent tour, we really enjoyed everything we saw and did, plus having a great guide made all the difference in the world.

  

  

  

  

  

  

  

  

• Great tour and tour guide

  cathyj240,2026年5月5日

  - Review from Tripadvisor

  5.00

  A great tour. Covered a lot of area without driving ourselves! Rii is a great tour guide. She told us a lot of history of this area and provided us with additional restaurants even after the tour has ended. Strongly recommend this tour!

• Shikotsu Toya National Park trip

  keven m,2026年5月4日

  - Review from Viator

  3.00

  Good: Hell Valley was great to see. The volcanic landscape was awesome Otaru was a lovely town with lots of unusual shops and eating places. Loved the steam clock. The guide was fantastic and gave good details despite being hampered by the weather Bad: alot of time was spent on the bus travelling between sights.....of the 10 hrs about 7 is on the bus. We were very unfortunate that we had a very bad weather day so Lake Toya was totally covered in mist...I think this would have been pretty otherwise and we couldn't really see much out of the windows as they got very misted up. Minivan was a real bone shaker.

• must-see

  Olga Y,2026年5月2日

  - Review from Viator

  5.00

  A very interesting trip, beautiful scenery, good guide must-see!A visit to the bear sanctuary is not included in the price; you have to pay separately. I didn't understand this from the excursion description.

• Great tour to must-see locations in Hokkaido

  elisiateese,2026年4月25日

  - Review from Viator

  5.00

  Fabulous tour to amazing locations. Wouldn't have been able to do all locations in one day by ourselves and considering our limited stay in Hokkaido, this really came in handy and the price was very reasonable as well. Sophie/Sakura-san was very helpful, giving detailed instruction on the meeting point with pictures the day before. And throughout the day she was great as well, providing highlights of all the location and taking pictures when needed. She even gave us recommendations for dinner, which we are very thankful for since it was delicious. The only downside was the vehicle was quite small so difficult to fit the shopping within such limited space.

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