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Reviews

• Zakopane

  D1341MJaniap,2026年5月8日

  - Review from Tripadvisor

  5.00

  This trip was absolutely fantastic and unforgettable. Everything was perfectly organized, and I had an amazing time with wonderful people. The atmosphere, attractions, and experiences were incredible. I will remember this journey for the rest of my life because it brought me so many beautiful memories, joy, and happiness. I truly recommend this trip to everyone.

• i like it

  O2988SSjanw,2026年5月5日

  - Review from Tripadvisor

  5.00

  very nice trips, I recommend, great experience and everything is professional

• Great day out

  462TonyJ,2025年12月31日

  - Review from Tripadvisor

  5.00

  December 30th 2025 Did this tour yesterday & had the most fantastic day out. 13 hours from pick up to drop off. Tour exactly as described. Tour guide was called Ziggy, he was really organised & really professional. Our bus driver was Raphael & kept us comfortable & safe. Would definitely recommend this tour & this company.

  

  

• Unprofessional Tour guide and poorly organised day trip

  N9426VVstefanj,2025年12月7日

  - Review from Tripadvisor

  1.00

  This is my first review and I would not usually write one however the bad experience I had with this company I felt like I needed to follow this up to warn other people. The Tour started off well we were picked up early, everything was fine information was given to us and although not very clear we were told of our the days plans. All was going well until we got too Zakopane cancel cart... The qué was over an hour getting in and we were just huddled into a huge que with no organisation. Our tour rep Margarita told us to give it 30 mins on the ay down however the qué back down was over an hour and we were told the bus would be leaving without us so we decided to descend down the mountain on foot as we wouldn't have time (i wouldn't recommend doing this however due to time and ques needs must) safe to say our clothes were filthy and were binned when we got in due to the amount of times we slipped over on the way down 🤣 Safe to say a lot of us missed the bus and we were told to get a taxi to the term baths which cost around £40 when we got there Margarita gave us the wrong location to meet which caused another 30 minute delay which cut into our time at the Thermal baths. There was no apology from Margarita just a very cold reply saying "another tour operator would have just blocked and left you" This now leads into the worst part ... On the way back my partner got a message from getyourguide who we booked through and in the current state of mood we were in being wet damp and exhausted from coming down a mountain we gave a negative review, what we didn't expect however was halfway through the bus ride home was for Margarita to call us out on the bus and humiliate us on the microphone crying and saying we shouldn't have left a bad review in front of the whole bus. Safe to say we got off the bus as soon as possible due to the intimidation. Do not book this company it was poorly organised and the tour guide was very unprofessional and needs to be able to accept a little bit of criticism when things don't go very smoothly. I would not book with this company again. On the plus side Zakopane is beautiful... Just don't walk down the mountain....wait for cable cart (however long it takes)

• Great day out.

  Brian S,2025年10月28日

  - Review from Viator

  5.00

  Margaret was a fantastic host from start to finish. She was fun, friendly & knowledgeable. Great day out. Would highly recommend.