Options

Cancellation Policy

Reviews

• Beautiful scenic drive

  Debbie F,2025年10月27日

  - Review from Tripadvisor

  4.00

  Beautiful scenery and tour guide was pretty knowledgeable about the history of the area. Ride on the Jacobite train was a highlight. Weather wasn’t the best but it is Scotland. I felt that the driver could have slowed down a bit given the weather and wet roads. I felt a bit uncomfortable and nervous at times

• Steam Train

  carolinemedford88,2025年10月11日

  - Review from Viator

  5.00

  This was fantastic the steam train was the highlight of the day. We loved mallaig for the restaurant the crab and reel. The day overall was fantastic. It was a great introduction to the highlands.

• Disappointed

  Theresa K,2025年9月21日

  - Review from Viator

  3.00

  Our Driver, Ian, was wonderful. Very informative and the scenery was beautiful, but we didn’t get the Jacobite train experience as part of the tour due to a train out of service. That was very disappointing. We realize this was out of Ian’s control and not his fault but it left many of us upset. I would still recommend this tour and hope they had a better experience.

• Waste of money

  Wayne L,2025年8月31日

  - Review from Tripadvisor

  1.00

  Steam train with modern carriages in bad condition. Bought 2 Harry Potter chocolate frogs which were $20 Aus dollars. The whole trip was a complete rip off of the tourist. Very disappointing. Nothing at all like Puffy Billy.

• Loch Ness & Jacobite Steam Train Tour

  Jeffrey D,2025年8月31日

  - Review from Viator

  4.00

  Weather will have a big effect on the tour especially what you can see through the train windows. Our tour guide, Karen, was excellent. She was very accommodating to the members on the tour. The tour is ALL DAY.

• Rather tourist nub

  markstefanw,2025年8月29日

  - Review from Tripadvisor

  2.00

  The railway line is really top. Unfortunately, I would rather call the Jacobite Train itself Disappointing. The operator WestCoast Railway charges far more than twice the price of the normal train, which also runs exactly the same route several times a day. That would still be appropriate if the train were actually pulled by steam locomotive. But it often won't, but indirectly diesel locomotive. Calling WestCoast as part of our month-long pre-booked journey revealed at the end of August 2025 that they were currently having problems with one of the two locomotives, which could just happen. If at least the wagons or the staff had even a slight resemblance to the Harry Potter style, these are instead, at least in the 2nd class, old ordinary wide-body wagons. As we already noticed the lack of steam locomotive on the morning of our 17:00 trip from Mallaig to Fort William, we wanted to change to the 14:10 train with steam locomotive. As many guests had continued to take the ferry to Skye, there were free seats. However, despite our complaint, they wanted to sell us again only at full price . A real outrage, I think. No goodwill or explanations, let alone a credit note. There was not even any information before the trip about the failure of the steam locomotive. We can only recommend to take the normal train, which is at least modern equipped. By the way, the steam locomotives used are not the locomotive from the movies! It's in the museum in London... so that's quite a tourist nub in part. Unfortunately because the track would give it away to make it really good as a real Potter train!!!

• Amazing!

  katherine l,2025年8月26日

  - Review from Viator

  5.00

  This was an outstanding trip worth every penny! The guide was amazing. The driver was wonderful, everything was easy and well organized. The train was a really neat experience. The sites were beautiful. I would go on this trip again tomorrow.

• Bad, very expensive for what it offers, tiring

  Guido M,2025年7月22日

  - Review from Tripadvisor

  1.00

  Train not steam but diesel before disappointment, travel basically by bus, train only 1 hour and 20 '. Total tour duration 12 hours to see the nothingness.

• Nice tour in beautiful landscape

  Kristel B,2025年7月19日

  - Review from Tripadvisor

  5.00

  It was a nice ride. We stopped at several places to look at the view and take pictures. The guide talked all the time and was very knowledgeable. The train ride was fun, very warm but nice.

  

  

• LONG day and not a steam train at all!

  Marion H,2025年6月26日

  - Review from Viator

  3.00

  Our tour guide Sonia was absolutely incredible! Knowledgeable, friendly, and personable for the entire day! There are two reasons I’m not giving it five stars, however: 1) This was advertised as the Jacobite Steam Train, which we were very much looking forward to and was the primary reason we booked this experience, but it was not a steam train at all. Very disappointing. 2) It was booked as a 10 hour tour, and ended up actually being a 12 hour tour. While the Scottish countryside is absolutely lovely, 12 hours is a substantially long time, and those extra two hours felt like a lot. More importantly, this also meant we got back into Inverness after most of the kitchens had closed at 9pm for the evening. There were a few restaurants we were interested in trying, and they were all closed by the time we showed up at 9:45pm! We ended up getting the last two pizzas available at a pub - which were delicious, but not at all our original plan. Viator - It would have been nice to be notified in advance about either or both of these issues. We realize some things are out of your control - but advance notification helps travelers make or adapt their plans - and there’s no reason this information could not have been communicated in advance. We were told it hasn’t been a steam train for quite awhile now. Further, it’s clear you combined the 10 hour and the 12 hour tours you sell - but we chose the 10 hour one intentionally around dinner plans in Inverness.