Options

Cancellation Policy

Reviews

• OK but Not Worth the Money!

  Tarnz,2026年2月15日

  - Review from Tripadvisor

  3.00

  Firstly, I was disappointed with the tour operator for not replying to my messages? They suggested a closer pickup point (3mins walk) as they didn’t pickup from Pullman, Hill St. I never got a confirmation after emailing them 3 times over a week. We ended up walking to the Paradox (15mins away) only to find we were the only 2 on the tour. They dropped us back to our hotel afterwards, which was nice. Information was very misleading and we felt sorry for our guide. She was lovely but wouldn’t listen or stop talking on the bus ride…I mean constant talking 😂 There is NO skip the line pass, you DO NOT get off to see animals closer and we only got a 15min animal show, that’s it. The buffet food was lovely but for the $50 charge you would expect at least a drink to go with it. We could have bought food and drink by ourselves for $20 max. I would suggest buying your own entry tickets and food. NZ$230 ea was way over the top.

  

  

• Buffet dinner not good

  666junem,2026年2月11日

  - Review from Tripadvisor

  3.00

  The buffet dinner was not that good at all. And we were only allowed 30 mins to eat. After the tram ride it was all rushed. Stressful and hot. Not worth what we paid. Should have went by ourselves and had more time.

• Skip it

  maryellen m,2026年2月4日

  - Review from Viator

  1.00

  Very disorganized. Guide told us to check tram wait times instead of priority boarding. Dinner was crowded cafeteria buffet. Told us we could stay longer and get ourselves home if we wanted to see more. Transportation was the only good thing. If you are already at the zoo stay for the night safari otherwise skip this tour. Dark path very few animals no time for the tram unless we wanted to pay to get home. Food was not very good and very crowded as everyone jumps in line at once. I have booked several tours through Viator all excellent. This one is a dud.

• Night Safari with Buffet Dinner and hotel pick up - a very worthwhile experience.

  briansP4265MZ,2026年1月5日

  - Review from Tripadvisor

  4.00

  We were met by our guide at the hotel foyer and the van arrived shortly after. We had two other couples on our tour. Our guide, Mohan, could not have been more informative and helpful. The buffet dinner was lovely, with a good range of foods from different cultures to choose from. The show was entertaining and informative and then we were taken to a tram reserved just for people who had booked similar experiences. The driver of the tram was very entertaining. A tip for photo enthusiasts - the tram keeps moving and flash photography is not allowed, so best to use video rather than attempt a still photo. After the tram ride one of our couples had purchased a “feed a rhino experience.” Mohan organised a special ride for us to the area and we were all able to get great photos whilst the other couple were doing the feeding. It was a very unique experience.After this Mohan led us some of the walking trails to see more animals. Overall we thought the experience was very worthwhile. My only criticism was that I wish were given more time to walk around on our own at the zoo.

  

• Average experience for the cost

  Jedzz,2025年12月28日

  - Review from Tripadvisor

  2.00

  The pick-up and drop-off back at city hotel and our guide was top service. First stop at the zoos impressive facility was the conservatory cafe buffet catering more to the Indian taste but minimal options. Everything else remindd me of my experience in mining camp mess halls. Not worth wasting time here. Next stop the creatures of the night show which caters more to the kids. Little animals and flying birds sort of thing. Next onto the night safari tram. The other guests were all yabbering away full on so difficult to hear commentary. This requires a sign up in all languages. Please shut it and enjoy the ride. The tram made intermittent stops but the clear animal view seemed to be patrons seated at the front of the carriages. Then off again. Other large animals like hippo elephant the tram sped past. For me the ride apart from the noisey group was ok. Just very fast. For two pax it cost just over $200. Better for family's I would suggest.

• When we got to Singapore zoo we had delicious buffet dinner.Then on tram through to view animals in natural state.

  kevinpU8496BW,2025年11月8日

  - Review from Tripadvisor

  5.00

  Night Safari was very good. Communication by driver picking us up at hotel could have been better.Also his van was the only vehicle that I saw in Singapore that needed panel beating. The whole side on the passenger side had been side swiped. Very annoyed that Tripadvisor did not make it clear at the time of booking that the price was in US dollars, considering we were in Singapore making a booking for a Singaporean attraction.I will think twice before using Tripadvisor again!

  

  

  

• Enjoyable - but too rushed . Would I recommend No

  Chris E,2025年10月11日

  - Review from Tripadvisor

  3.00

  Felt the trip was rushed. Particularly dinner 20-25 mins to eat and get to show. Night safari was ok. Felt rushed as well Tram done in 30 mins Glad we didn’t opt for the walk as most people complained they missed slot as the could not cross the road due to the trams. Enjoyable but not worth $400 a couple.

• Highly overpriced tour - not worth the money!!

  Karley B,2025年5月17日

  - Review from Viator

  2.00

  sadly, this tour did not live up to our expectations. our driver arrived almost 45 minutes late to pick us up, and there was absolutely no communication from the tour operator to inform us of any delay. We attempted to contact them multiple times by phone and message through aviator but it was after hours, and we couldn't get a response. We were about to give up but the driver finally showed up—without an apology—just telling us to hurry up. We had purchased tickets that included a BBQ dinner, which turned out to be a huge letdown. The dinner was buffet-style and the food was below average. There was nothing BBQ about it; I’d recommend opting for food from the restaurants in the main court instead. Since we were running late and had to rush through dinner, we didn't have enough time to see the show. While the animals were interesting to see, the train moved too fast to get a good look, and by the time you spotted an animal in the darkness, we were already passing by—definitely not conducive for decent photos Although our guide was friendly, the overall experience felt rushed and left me feeling like I had wasted my money. I expected a much better-organized tour and a more enjoyable evening. I hope my feedback helps others make a more informed decision.

• Thumbs Up

  Susan C,2025年3月17日

  - Review from Viator

  5.00

  Great experience to see animals at night. Plus enjoyable shows. Guide very helpful and made sure got entire experience.

• A disappointing experience

  patriciakS4432UE,2025年2月10日

  - Review from Tripadvisor

  2.00

  If you are thinking of going to Night Safari, just purchase tickets direct from the zoo and don't waste extra money on this Tour East tour. We were given (in writing) the wrong time to arrive and had to wait an hour and a quarter for the guide to arrive and admit us. The arrangements were very confused and essentially the 'tour' added very little value to the much cheaper straight Night Safari ticket that you can purchase direct.

• Load more reviews