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  Ashley S,2026年6月30日

  - Review from Tripadvisor

  2.00

  Big Bus Munich was not my favorite big bus experience. The staff was unfriendly and the audio tour was not as informative as other big bus tour. The tickets language was unclear and the customer service is app was wonderful offered to give me another day. We just were so unhappy with our experience we didn’t want to give It another try. We have done big bus in lots of places this was the worsts

  

  

  

• Based on so many reviews, I must have gotten on the wrong bus.

  PeterV54301,2025年12月12日

  - Review from Tripadvisor

  1.00

  This could not have been more boring. It was so bad, I bought a 2 hour ticket and lasted about 20 minutes. Why? Listening to the narrative in the earpieces provided was the most minuteness woman's voice. "As we turn, look left to see this statue and right to see another" What was there was two wooden boxes covering something. And how many museums are their in Munich? Also, if you were on the upper deck, I was, the front window was fogged over. People wiped it down, but it didn't help much. By the third stop, I decided I needed to get off. I saw a good grouping of people and away I went only to find out that about a block away was the Christmas Market. Wouldn't it have been nice to the driver to share that? I enjoyed the market so much, I missed the 2 hour window of my tour.. Darn it. I've taken Hop-on Hop-Off buses everywhere I've been They are normally the best way to get an idea of the city and places to go back and visit. This was, without a doubt the worst ever and a complete waste of not only the tour cost, but also the cab fare spent to get to the starting point.

• Terrible! No communication on route stops/transfers.

  Daydream19973920828,2025年12月8日

  - Review from Tripadvisor

  1.00

  No explanation about route - as in, we “hopped on” at the Marienplatz stop, rode to next stop where we were told to get off if we wanted to continue on that route (the green line) and get on another bus. So we did, finding the correct bus. We had to wait for the driver about 10 or 15 minutes. Then once we boarded, we had to wait about a half an hour before we left. So, no communication about that, and lots of delay. We just wanted to get off at the English garden and ended up getting off a stop early because we didn’t feel like waiting around any longer. Terrible experience. Pick the other hop on hop off bus. Don’t do this one.

• The ride through the...

  alfred e,2025年12月1日

  - Review from Viator

  4.00

  The drive through the city center gives a good overview and you can see a lot, but the given info would need a revision in terms of the topicality (e.g. 1.3 million inhabitants?) and should be adapted already seasonally, because in winter you can e.g. not see several already scaffolded statues etc. But it is still worth it and is also completely fine in terms of the ratio price to performance.

• Scam!!! They sell this to you online and everything says you will have 24hrs to use it. They don’t mean it!!

  Marisa L,2025年9月30日

  - Review from Tripadvisor

  1.00

  Very disappointed!! Purchased one Sunday afternoon at 3p knowing the tour stopped at 5:45p and I was planning to go back the following morning to finish the tour. When I tried the next morning my ticket no longer worked. There is no customer service on-site. They state in many locations that the tickets are good for 24hrs. They don’t mean it!!!!

• App really needs work

  L7153GYjamesk,2025年9月21日

  - Review from Tripadvisor

  2.00

  I have excellent credit. I tried to use my Visa online. Tried 3 times. Failure. So waited in line, used Visa, went right through. By then, 50 customers got ahead of me. Hey Big Bus..hire real people if you can't create a user friendly website!

• Worst experience ever

  150bettem,2025年9月12日

  - Review from Tripadvisor

  1.00

  Don’t waste your money. We sat on the bus for over an hour and only made it to 1 stop. We were told to move to a different bus and it just sat at the stop with a few of us on it for over 30 minutes. I have no idea how they’re still in business

• Great way to see Munich on a short stopover

  Fay S,2025年4月21日

  - Review from Viator

  5.00

  The big bus stops at all of the main attractions and the time between buses is just enough. Great drivers and the audio information is excellent

• Dirty buses, quick way to see some highlights

  ZaniCarter,2025年2月26日

  - Review from Tripadvisor

  3.00

  While the bus was a great way to see some of the main parts of Munich in the day, like many other complaints, the frequency of services means if you get off you may be waiting for a long time to get back on particularly the Grand Circle pass. The audio commentary was very helpful and interesting although the cleanliness and condition of the buses very poor, particularly when the company claims otherwise. I’d skip the Grays Line and go with the Red Bus alternative.

  

  

• Not the best

  Rugbynugget,2024年11月7日

  - Review from Tripadvisor

  2.00

  This dreary tour has zero excitement. However it does waste a couple of hours if you haven't got anything to do. The commentary on both buses I took was out of sync and didnt work at the start of the tour. For instance we were supposed to be looking at a fountain when it was a monument. Unfortunately the driver who was so unhelpful insisted there was nothing wrong.

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