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Reviews

• An excellent tour guide

  YatSiang N,2025年11月10日

  - Review from Viator

  5.00

  ​ Our tour guide, Chris, is punctual and patient. He has in-depth knowledge of Zhangjiajie. He ensures the program runs smoothly through his meticulous planning. Chris is an excellent tour guide

• Opera by the lake, glass bridge and Via Ferrati on canyon wall, and Cave system epic day

  KnightHawk2862,2025年9月2日

  - Review from Tripadvisor

  5.00

  Kelly helped me to organise everything from out driver to tickets and step by step instructions, she is an excellent communicator which made my experience in Zhanajiajie fabulous, she looked after me for three days, each day with a unique experience, would always recommend having a guide on your first trip even if virtual.

  

  

  

  

  

  

  

  

  

• excellent service and personalized attention

  ursulaw965,2024年9月17日

  - Review from Tripadvisor

  5.00

  Zhangjiajie Travel Services was always in contact with us before, during and after the service, exceeding all our expectations. Our private tour to Baofeng Lake was fantastic, in acordance to our time. In particular, we thank Kelly for her kindness and attention to all the details, which made our visit an unforgettable experience.

  

  

  

  

• We booked with Kelly (zjjkelly) and the trip could not have been better

  adriansvgm,2024年9月10日

  - Review from Tripadvisor

  5.00

  Thanks to other reviews we met Kelly and decided to contact her by wechat (zjjKelly). It was a hit. It helped us structure our trip, advising us on the best routes, how long it took in each place and what we had to do with super detailed instructions. Once the itinerary was decided, he explained what tickets we needed and took us the tickets from all the places we went (Baofeng Lake, Zhangjiajie National Park, Crystal Bridge and Grand Canyon and Tianmen Mountain). Special mention to how quickly you answer any questions or problems. In our case, park services made a mistake pointing out my partner’s passport and as soon as I communicated it to Kelly she spoke to them on the phone to fix it. I recommend everyone to deal with her because she is a Real Pro. We are very happy with your service.

  

  

• Great tour

  manustar84,2024年5月21日

  - Review from Tripadvisor

  5.00

  Lulu, our guide, is a special, good and competent girl They can speak English so I highly recommend booking a tour with them. He took us to fantastic places, also giving us some tips for continuing our solo trip to Hunan. Advised!

• Best tour guide ever in China

  Companion744904,2024年4月29日

  - Review from Tripadvisor

  5.00

  It's our 2nd trip with Chris after 7 years. This round we included fuyong town and phoenix ancient city. We took a 5 day trip which Chris helped us to book hotels and all the entrance tickets. He is very helpful and accommodating. Great hospitality and highly recommended for his service... He is our best guide in China.

  

• excellent tours!

  eurasia74821,2019年10月12日

  - Review from Tripadvisor

  5.00

  Just like to share the very positive experiences that we had with this tour operator. We had booked 2 days full program - visiting all the touristic sites in the area ... All well well organised - on time. The organisation was perfect - including the airport pickup to the hotel upon arrival. The guide is very well informed and his english is clear. Insight in the details - nature and stories are well communicated and made the tour - on both days - to a big success for me and my wife. We can only recommend this team for your next trips! Willem and Anja Kokkeel - Netherlands

• Zhangjiajie with Chriss and Kelly

  MikeJuliya,2019年8月25日

  - Review from Tripadvisor

  5.00

  I just wanted to share my tour experiences which i had with Chriss and Kelly. You dont need to think about where you are going in Zhangjiajie. You dont need to think about what are the place to visit in Zhangjiajie. You dont need to think about Timing and Weather . You dont need to think about Food and Accommodation. and You dont need to worry about Tickets and prior booking... But you need to think about to contact Chriss or Kelly prior to your visit in Zhangjiajie. This Strategical Tour Planner Kelly will plan your tour very smooth way and well organised Chriss will make it happen. Trust me, You will gain every thing with affordable price.. Enjoy the tour in Zhangjiajie.

• Reliable, patient and accommodating

  MelodieA26,2019年6月17日

  - Review from Tripadvisor

  5.00

  It is a blessing to have chanced upon Chris and Kelly thru Tripadvisor. As a non-Chinese speaking, one would worry how to go around China, let along dragging along my parents, in-law and my kids. As it turned out, we had a fantastic 4days in ZJJ. From day 1 when I corresponded with Kelly via email and WeChat, she has always been responsive if not immediate, and answer all my queries. As for Chris, from the day of arrival, till the day he sent us to the airport, and waited at the check-in counter in case of any complications so he can help speak to counter staff on our behalf. We were so well taken care off. So happened the week of our trip in ZJJ, it would rain 1-2days. Chris changed the itineraries on the spot, in such that rainy day we visited Bao Feng lake (sheltered boat) and Yellow Dragon Cave (which was a last minute request). Other non rainy days, we were at the mountain. We initially booked Chris for 3 days but as our day of arrival was sunny, Chris quickly brought us to Yellow Stone Village to enjoy the clear scenery. So that makes 4 days of touring in total. Also to note, Chris helped us order dishes as we can't read Chinese either but insisted we enjoy our meal on our own, despite us inviting him to join for dinner. Very polite and considerate. My in laws and parents keep praising over how well our trip went and I owe it all to Chris and Kelly. Our many thanks to you, Chris and Kelly for the unforgettable trip. Stay well and all the best in your tour business. Best regards, Chris & Melodie

  

  

  

  

  

  

  

• Worth every penny

  Romel M,2017年11月22日

  - Review from Tripadvisor

  5.00

  We did a 2 day tour of Zhangjiajie forest park, Tianmen mountain, Baofeng lake and glass bridge at Zhangjiajie grand canyon. This place is absolutely stunning and we had Terry show us around. He was an excellent guide and we feel like we came out of the tour with a friend. As for Kelly, she went out of her way to help me register my drone to fly in China. It helped me take some truly breathtaking aerial shots. Definitely recommend these guys!