Options

Cancellation Policy

Reviews

• Brilliant stay

  andrewc304,2026年1月25日

  - Review from Tripadvisor

  5.00

  Really great experience. For a 3-star hotel it was amazing! Spacious, quiet, clean. comfortable room. Room is serviced daily. Electric kettle, biscuits, fridge, TV in which I managed to insert my Amazon Fire Stick so could receive most of the programmes I view at home. Strong wifi signal everywhere. This is a vast hotel complex. It offers a varied daily menu included in the tariff including one free visit per week to each of the speciality restaurants with live music (Italian, Fish, Moroccan), along with many other facilities - even a medical centre!. Alcohol is included too. Staff are cheerful and helpful. The site opens directly on to the beach. What's not to like? The only drawback is that it's about 1.5km from the Centre with no buses in the nearby roads but the petit taxis aren't too pricev. We will go again.

• A stressful and heartbreaking experience with Paris City Vision company and trip from Paris to Brugge

  G7212WOkathleeng,2025年9月22日

  - Review from Tripadvisor

  1.00

  Regarding Paris City Vision review and very stressful and heart breaking experience. Once in Brugge our guide told us we could call Uber to get a ride back to bus. I have Parkinson’s and walk slow so we knew we would need to use Uber. We ordered an Uber and told the would be there at a good time to get us back to the bus on time. However Uber never arrived because all of the streets into Brugge that day were closed. We missed the bus and we had a very expense taxi ride back to Pais. Meanwhile we had left two bags of things including a 7000 dollar pair of hearing aids and an iPad. We were guaranteed things left on bus would be safe. The tour guide did not retrieve our bags so we could get them back. They made a call to the bus company saying they did not find our two large bags. They say there is nothing they can do and they will not give us the name of the bus company and “there is nothing else they can do. The trip cost us over 500 euros the trip, 560 euros for the taxi trip back to our hotel, over 7000 dollars for my heating aids, over 3000 for a replacement iPad, and a pair of shoes!

• Gorgeous but read the caveats

  Thomas P,2025年4月11日

  - Review from Viator

  4.00

  First and most importantly, Bruges is picture postcard beautiful and not to be missed. The guide led us around, showed us the highlights and the tour included a nice boat cruise on the canals. Before booking, be aware of a couple peculiarities. First, we opted for hotel pickup - which turned out to be a taxi sent to fetch us and bring us to their meeting point where the bus was waiting (we were expecting a minibus to pick us and others up on the way to Bruges). Second, the guided tour was for a max of 15 people. While that was true, there are also audio guided guests and non guided guests which meant we were all transported to Bruges as a group on a large bus (again we were expecting 15 max on a minibus). Third, they do not drop you off at your hotel at the end - they drop you at their meeting point and you will need to find your own way back to your hotel. While they do note the last point, I felt the first and second were misleading which is why I only gave this 4 stars.

• Very poor tour

  Judy W,2024年9月24日

  - Review from Viator

  2.00

  The description of the tour was very misleading. It was supposed to be a small group but there was over 50 people on the bus! The tour was supposed to be approximately 11 hours, it was 14 of which over 8 hours was spent on the bus! It was a total waste of my time!

• Great day out in Bruges

  RachelLeighFarr,2024年8月30日

  - Review from Viator

  5.00

  Our guide Steve was fantastic. Great information, lovely pace and recommendations. Enjoyed the history.

• Loved Bruges, would have loved more time there

  Rose M,2024年6月4日

  - Review from Viator

  5.00

  Bruges is like a fairytale city The only thing was there was not enough time there Once the hour long tour was done we quickly got on line for the canal cruise which was fabulous But then there was hardly time to get a bite to eat or shop for chocolates before having to meet back at the bus Our guide was great, but since time there is so short you could absolutely do without the tour We heard all the same stuff on the boat cruise Would have preferred more time to explore the city and shop

• A most unpleasant tour of Bruges!

  Sharlene L,2024年3月21日

  - Review from Viator

  3.00

  .........................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................We got picked up at our hotel and boarded the bus to Bruges. Our tour guide was on the bus and directed us where to go when we got there. We thought Bruges was an amazing place and couldn't wait to see the sights. We did not know that our tour guide was going to talk the whole time about the history of every building there, leaving us very little time for shopping and lunch. I saw a store I wanted to purchase something from and our tour guide said we needed to leave so she could start her historical talk even though I wanted to do some shopping. She said we needed to go and would go back to the store after she finished her explanation of every building and pathway. When she finally stopped talking she said we have time for lunch and shopping which was not true. We barely had time to look in any store as lunch took up most of our time. She said she would meet us back at a specific time but she didn't meet us at the time she told us she would. We waited and waited and finally ran into the Latin tour guide who said she just ran into our tour guide and our tour guide told her to go to where we were waiting and go back to the bus with her instead of our tour guide who never got to show us where the store I wanted to go to was. I was beyond upset and felt like she ruined what could have been my most favorite tour. To this day, I am very upset about what happened. I was also told that when we got back to Paris, we would be taken back to our hotel but our tour guide said it was a one-way pickup and we had to try and locate a taxi which was hard to find being where we were dropped off. ................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................................

• Great Experience

  Adrian H,2024年2月22日

  - Review from Viator

  5.00

  The beautiful city, the knowledgeable and funny guide we had, rainy and windy at first but turned sunny .

• Excellent attention from our guide Rocío. Very nice witches and much better with the explanation.

  354erendirae,2023年9月17日

  - Review from Tripadvisor

  5.00

  Excellent attention from our guide Rocío. Very nice witches and much better with the explanation.