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• Wonderful trip for beginners and intermediate snorkellers

  Curiosity800328,2026年5月28日

  - Review from Tripadvisor

  5.00

  Had a great trip and day at the reef. Snorkeling was fun and safe. Felt very cared for by the crew. Flynn was especially kind and helpful. Thank you Explore Group for a wonderful memory.

• During summer, 50% of the trips never get to the Barrier due to wind.

  PatP2139,2026年4月14日

  - Review from Tripadvisor

  2.00

  Never got to the Barrier due to bad weather. Just repeated a couple of island dives we did 3 days earlier. Like ordering a BMW & getting a Carola. Crew new 2 days earlier but customers only told 15 min before boarding the boat. No refunds or discounts for providing half the trip. I appreciate they can't fix the weather but seems Explore just keep take the money & us suckers keep turning up. The staff tried their best to give a reasonable day but I've dive the Great Barrier & there is no comparison between an island reef dive & outer Great barrier dive. One is nice & one is an experience of a life time. Be aware, during certain times of the year, 50% of the trips never get to the Barrier!!

• Great Barrier Reef let down, thanks to the weather conditions.

  Marcelline P,2026年3月18日

  - Review from Viator

  4.00

  Just be mindful of the weather, as our trip needed to be altered. The 2 reefs they stopped at the water was murky and visibility was poor making it difficult to see marine life. Whilst I understand that this was out of their control, l felt disappointed as l was looking forward to this day out and seeing the Great Barrier Reef. Due to the poor weather conditions, they added an extra stopped for a short time at Whitehaven Beach which I thoroughly enjoyed. Food provided on board was mediocre and there wasn't enough for all guests. Staff were excellent and very accommodating.

• Personal touches make or break a demanding experience

  Footprints712859,2026年3月12日

  - Review from Tripadvisor

  5.00

  We were disappointed that the weather meant that we could not go as far as we hsd hoped but we appreciated every concern for our safety, particularly given our lack of recent sea snorkelling. There was a good staff to guest ratio. Two members stood out, one for a personal but helpful gesture of tying a scrunchie , and the other for Linda, was outstanding. Not only did she help practically with the suit and ensuring I didn’t drown, her demeanour inspired confidence and joy. She was delightful., unassuming and entirely professional.. without her the dy would have been memorable for all the wrong reasons. Thank you, Linda

• Best day ever

  Elizabeth Q,2026年2月21日

  - Review from Viator

  5.00

  My first time snorkeling and I was nervous but it was the most amazing experience and I can't wait to do it again! We saw so much of the reef and every variety of fish. The staff were lovely and so helpful and lovely buffet lunch and snacks

• Major waste of time and money!

  Chi H,2026年2月21日

  - Review from Viator

  1.00

  The operator maintains a navigational pole and surface buoys to mark their Great Barrier Reef snorkel/scuba site. Presumably, that pole could be equipped with environmental sensors (especially given the visible top housing and apparent connectivity), which should allow them to monitor wind speed, swell height, and water conditions in advance. Yet instead of confirming safe conditions before departure, they often transport a full boat of passengers over an hour offshore—many of whom end up seasick—only to check the conditions once they arrive. At that point, a crew member measures wind, swell, water temperature, and other safety factors to determine whether snorkeling or diving can proceed. Too often, the result is predictable: conditions are deemed unsafe under government safety regulations. So after over an hour heading out—watching the horizon with no land in sight—the same seasick passengers endure another hour-plus journey back to the Whitsunday Islands. No refunds. No partial discounts. Just half a day lost on what amounts to a ferry ride to nowhere. This level of poor planning and decision-making is hard to understand. If conditions are questionable, they should assess them before loading a boat full of paying customers. If you’re considering this experience, skip the full-day tour. The half-day option to nearby islands is a better bet. You can snorkel or dive around local “bommies” (underwater rock formations with coral growth), where you’ll often see plenty of fish and sometimes turtles—without spending hours inhaling ferry exhaust en route to an often-cancelled offshore site.

• Could have been much better

  719romane,2026年2月10日

  - Review from Tripadvisor

  1.00

  Very bad experience the tour was two hours out and two back. At lunchtime there was not enough food in fact I ran out of lunch. The nightmarish at the front and their manager leave much to be desired. The fee doesn't relate to what you get

  

• Highly recommended

  Robert E,2026年2月3日

  - Review from Tripadvisor

  5.00

  Staff is incredible and highly organized. Communication was great. Food well done and plenty for all. Boat is very comfortable and plenty of space for all groups. Great experience for families, couples and solo.

• Fantastic

  Ricardodancona,2026年1月27日

  - Review from Tripadvisor

  5.00

  Best program ever. Gus is a fantastic dive master and excelen person. 🚀🚀🚀 We saw turtles, sharks, and a lot of fishes. Temperature was great and the viewing was fantastic

• Wonderful Trip

  268oliviad,2026年1月21日

  - Review from Tripadvisor

  5.00

  A wonderful trip, weather was a bit choppy at one stop but our guides soon moved us onto some where quieter where we had the chance to snorkel. We were all very well looked after and enjoyed a nice lunch of chicken wraps, prawns, salad.

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