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• Effective, efficient arrangements. Responsive. Wonderful experience.

  scoot69,2025年10月7日

  - Review from Tripadvisor

  5.00

  We had a most wonderful experience using Etrip to book our private guided 10-day tour to Kunming-Dali-Shangrila-Lijiang. There were four of us in the group, with one elderly. Etrip was responsive and thorough in planning the itinerary and making changes per our request. All tourist site and train tickets, car charter/driver, guides and part of the hotels was booked through them. I had communicated with Niki from Etrip in English and had no issues with our communication whatsoever. We had two different drivers and three guides throughout the trip. The drivers were very careful in driving, car was comfortable, and they took a lot of care to help us with our luggage and various hotel liaison. As some of our hotels were located within the ancient towns and not accessible by vehicle, the guides and drivers actually made the effort to double check our hotel bookings and locations and liaised with the relevant hotels to arrange for help with getting our luggage into the hotels. Note that this was despite the fact that we had done the hotel booking ourselves. One of the drivers, Mr Na, was impressive in his knowledge of Chinese history and could avail us with a lot of background and general knowledge of Yunnan and China. Mr Zhang, our other driver, was very careful and ensured we were comfortable and not suffering from altitude sickness as he drove us towards Shangrila. Two of our guides deserve special mention, Mr Zhao and Ms Sarah. Both spoke fluent English. Mr Zhao was full of knowledge of the history of the various places we visited in Dali, followed us all the way through to Shangrila to hand us over to our Shangrila guide to ensure we wouldn’t run into any issues (and missing his train to go back to Dali), ensured we could could eat the food at various meals. Ms Sarah was very warm and helpful. As we had an elderly with the group, she ensured the elderly was taken good care of the whole way (as she wasn’t able to walk far). She was very proactive in finding shortcuts and helping us get the elderly onto electric trams without long walks or queues. She was able to give us a good taste of local life as a Tibetan through her own personal experience. At various tourist sites, she was able to guide us through the crowds efficiently. Even at the last point when bringing us to the train station for our train ride back to Kunming from Lijiang, she ensured we were in the right queue and got us checked through by security before running off to catch her own train back home. We had an excellent time during this trip. Niki from Etrip ensured we were okay with everything throughout the trip, checking in on us and making sure our drivers and guides were in contact with us at various points of the journey. Lastly, I want to add that this is the second time I have used Etrip to help with my travels in China. The first time was in October 2024 when I had requested their help with booking a car charter to Huanglong/Jiuzhaigou, buying the entrance tickets at the relevant sights, and train tickets to and from Chengdu-Huanglong Jiuzhai station. The whole arrangement was done efficiently and smoothly. We had no issues whatsoever. The driver we had was also great. I would highly recommend using Etrip to help arrange your travels to China. I would certainly use them again for any of my future travels there!