Options

Cancellation Policy

Reviews

• Don't bother - this is not a private sleigh ride!

  Brian E,2025年12月6日

  - Review from Viator

  2.00

  Good pick up / return to hotel with friendly well informed guide in a smart car. He took us to St Wolfgang town and gave a walking tour of the place including it's history and a visit to the church before meeting the 'sleigh ride' in the town centre. Our guide was expecting a driver called Hans to arrive but it turned out to be a different driver/ rig. This was a shabby all wheeled six seater 'cart' (for want of a better word) At this time I should point out that there was no snow anywhere in the area and I do appreciate that this is beyond the control of the organisers. However, the pictures in the advert (and descriptions in reviews) suggested that, in these circumstances, the sleigh would have wheels that substituted for the runners. What we had could not be described as a sleigh! I would also suggest that the urban roads and route taken could never have been travelled by any sleigh using runners in even the heaviest snow conditions at that altitude. So, we set off (blankets over knees) out of the town and along a road above and parallel to the lake. Our views were restricted by fog obscuring the horizon but, of course, this is in no way the fault of the organisers. Approximately 30 minutes (half way) in we stopped and were offered a glass of schnapps by the driver. This was accepted and we moved down to a road running alongside the lake for the return leg of the trip. Within a few metres the driver stopped to talk to two women (locals) and the next thing they were seated in front of us (complete with blankets and schnapps!) for the 25 minute ride back to town, spent chattering at full volume to the driver. It would appear that this guy is using paid for 'private' tours to run a free taxi service for his friends? It was clear that our guide waiting back at the town centre was surprised (shocked?) to see two extra passengers alight. 'Interesting' was the comment made although I would imagine that, as a paid agent of the organisers, further deliberations would have been taboo. The ride back to Salzburg was flawless, we were dropped close to our hotel and said good bye to our guide. Having booked this (expensive) trip based on the advert and reviews we feel badly let down. For the reasons given this was NOT a private sleigh ride in any way shape or form. Other patrons have had and may have in the future a different experience - we can only give a factual account of OUR trip. In hindsight we could have had a high class superbly presented horse drawn carriage ride in Salzburg city centre for a fraction of the cost!

• TERRIBLE EXPERIENCE. DON'T WASTE YOUR MONEY

  566brif,2025年1月27日

  - Review from Tripadvisor

  1.00

  We were left SO disappointed by this company. This company is nothing but a money grab. Before leaving this review I tried to work this out with the owner (Elizabeth) and got no where. I booked a PRIVATE tour with them 6 months prior and it was fine but nothing great. The tour my hotel arranged and driver was actually better than theres and didn't talk at us non-stop. For Christmas we wanted to do a PRIVATE CARRIAGE TOUR and paid for 4 hours. What we got was a boring 3 hours in a car from the City of Salzburg and 40 minutes in a wagon ( aka carriage on wheels). For 620 euros, you can spend your money better oh and a 50 euro tip to the driver and 20 euro tip to the carriage driver because you have to no matter how bad or boring this was. A total waste of our day. Also we wanted to do this in eveing and was told 10am is the only option. This wasted our entire day and we were left so disappointed. We told the driver over and over drive faster. It wasn't until we got in the car at 10am that we were told oh your wagon ride isn't until noon. I look at my husband and almost just got out. No wonder they take your money up dront because they don't care about quality, just money. I have contacted my credit card company since this is fraud. We did not get what we paid for. We told the driver MULTIPLE times we had booked previously and wanted a more interesting tour as promised and we did not get that. Instead it was the same scripted tour we had before just in a different season. Even the carriages in town had a REAL Carriage ride, not a wagon ride. Oh and the horse wagon driver was WASTED. Literally stopped to take a shot of whisky. I highly recommend you DO NOT BOOK with this company. If they refuse this, I'll just post pictures of there website literature and and then what we got. Two very different things. TOTAL SCAM!

• Horse-drawn sleigh ride in the snow - an absolute dream!!!

  A9118QRvanessad,2025年1月7日

  - Review from Tripadvisor

  5.00

  It was simply one of the most beautiful days I have ever experienced - in fantastic weather, best organization, beautiful scenery, great food, nice people, hardworking horses, snow and in good spirits ... an attraction in itself was our guide Leopold alone. Rarely have you met such a dedicated, authentic and friendly person! Thank you for this wonderful day Leopold!! I can only advise everyone to join this great experience

  

• Proposal trip at stunning lake

  danieltW7913RM,2024年12月30日

  - Review from Tripadvisor

  5.00

  Well where to begin, i booked this trip to propose to my partner and everything went smoothly, from booking the trip to execution, everyone was very helpful. Werner was an excellent tour guide, very informative and friendly. The car that picked us up was a lovely Mercedes. Werner picked a perfect proposal spot overlooking lake wolfgansee, we then had a magical private horse drawn sleigh ride. Hans the sleigh driver was also very friendly, offering a tipple of homemade plum brandy to congratulate us. Absolutely breathtaking scenery around the lake, would recommend for any romantic trip Daniel and Emilie

  

  

  

  

  

  

  

  

• Expensive carriage ride

  Deborah L,2024年2月9日

  - Review from Viator

  3.00

  I was really disappointed as I had paid for a private sleigh ride for my friends 70th birthday unfortunately there was no snow and had to have a horse drawn carriage ride which was lovely but not what we went all the way to Salzburg for we were told by locals that due to climate changes over the years there is very little snow so chances of a sleigh ride is very slim , I feel as a company you should only offer carriage rides and cut the cost accordingly as the money I paid was not worth a carriage ride which you can do in any city at half the price

• nice tour

  sterpo65,2023年1月18日

  - Review from Tripadvisor

  4.00

  anyway apart from some "German hospitality" the tour was great. unfortunately even though its a private tour I was scolded by the driver/guide for being 10 minutes late to tour start time (unfortunate given I was in hospital emergency until an hour before). anyway the scenery is lovely and the guys who has the horses is a nice funny person who attempts to please. beware of the sneaky shots he hands out during the trip! hehe.

• Brilliant tour

  I8697CAjessl,2022年2月10日

  - Review from Tripadvisor

  5.00

  Horse-Drawn sleigh ride was so magical like a fairytale. The drive to the mountains was so breathtaking. The tour lady was friendly and knowledgeable. Highly recommend this tour.

• Would have been 5 star but for no snow

  kmarshall1982,2020年1月10日

  - Review from Viator

  4.00

  Great experience, though you need to read the fine print which says if there is no snow then this is just a horse ride through a pretty city. Which itself isn't an issue but you might as well do that on a group trip for 1/8 of the price, had there been snow it would have been worth the cost and time (the private tour and transport time, it's an hour and and a bit out of Salzburg). I had thought the hour drive was so that we were going somewhere that was most likely to have snow in December.

• Relaxing sleigh ride

  Melissa H,2020年1月2日

  - Review from Tripadvisor

  5.00

  Our family enjoyed the time out from traditional sightseeing activities to relax in the mountains on this charming sleigh ride. While there was just a dusting of snow on the ground when we went, hence the sleigh was pulled on wheels, we nonetheless enjoyed the brisk mountain air, the majestic peaks and the quiet stillness of the very small town we were riding through. After about an hour ride, our driver took us back to town via the tallest peak in the area. We enjoyed fantastic views and there was plenty of snow for the kids to have a snowball fight!

• This is a must do ! absolutely breathtaking !!!

  Eric O,2019年12月14日

  - Review from Viator

  5.00

  I absolutely recommend this tour. It was definitely the highlight of our trip ! Luckily when we were there it was snowing and so the scenery was fabulous but snowing or not , it would be beautiful . Honestly it is expensive but worth the money for the memories . Beautiful Sherpa blankets keep you warm in the festive sleigh . The bells of the horses jingle too . I had read many reviews but I didn’t think it would be that good but it honestly is ! Another amazing part was stopping at a local cafe . Oh it was beautiful and to be honest there was so much Christmas cheer and feeling in there . It’s amazing to get out of the city , especially if you have children or even teenagers love this .

• Load more reviews