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• Chcolate tasting information session

  CharlotteR2517,2026年3月21日

  - Review from Tripadvisor

  5.00

  Really enjoyable 35 minutes. The owner wss very informative and kindly completed the session even though I was there solo

• Good fun

  ronniem572,2026年3月14日

  - Review from Tripadvisor

  4.00

  Knowledgeable host and excellent tasting chocolate, and enjoyable experience.

• The charm of Swiss chocolate

  williamcH6728CU,2025年12月27日

  - Review from Tripadvisor

  5.00

  The owner of Léon chocolate was crazy knowledgeable with a fascinating past on how he got in the industry. The tour was only 35 minutes but I felt like he could make it two hours and still hold my interest. Oh yeah, we were able to sample some great chocolate as well!!

• Very special chocolate

  N5352YFvivianam,2025年12月27日

  - Review from Tripadvisor

  5.00

  Very nice tasting experience. Good chocolate. Special taste. We enjoyed it very much. The owner is professional and kind.

• Disappointing service despite good chocolate

  Z5566TE,2025年12月13日

  - Review from Tripadvisor

  2.00

  We booked a chocolate tasting experience that was advertised as a “museum tour,” but in reality it felt more like a small shop with a talk attached to it. We were instructed to arrive 5 minutes early, which we did. Despite this, we waited over 10 minutes outside, with no communication at all. No staff came out, no explanation was given — it felt as if our reservation had simply been forgotten. When we went inside to ask, we were told to wait another 20 minutes until the tasting ended, after which we would be called. We waited. People started leaving the room — and still, no one called us. Once again, we had been forgotten. We eventually entered last, taking the final available seats. After that, another couple was brought in and given chairs, while a further pair was asked to stand, with no attempt to make the situation more comfortable. It was clear that capacity and seating were poorly planned, which created an awkward and unpleasant atmosphere. The presentation itself was engaging, and the chocolates were nicely displayed and explained. However, the actual tasting was disappointing: each chocolate was cut in half and shared between guests. For a paid tasting experience, this felt inadequate. At times, it even seemed like there weren’t enough chocolates prepared, forcing guests to wait or ask for their portion — an uncomfortable situation no customer should be in. Most disappointing of all was the complete lack of compensation or acknowledgment for the 25–30 minutes of delay. No meaningful apology, no gesture of goodwill — not even a full chocolate offered to make up for the lost time. An apology alone does not compensate for time wasted. Time is valuable. To be fair, the chocolates themselves were genuinely delicious — high quality, well-crafted, and enjoyable. Unfortunately, good products cannot fully make up for poor organization and lack of respect for visitors’ time. This experience could be much better with proper time management, adequate seating, and a more generous and professional approach to tastings.

• Chocolate galore

  Seaside22842710624,2025年12月13日

  - Review from Tripadvisor

  5.00

  Absolutely delightful host very passionate and informative 👍 learnt alot and will definitely be more attentive when buying chocolate. Wish you every success for the future thank you 😊 x

  

• The chocolates tasted great!

  L9758BHjohnm,2025年12月13日

  - Review from Tripadvisor

  5.00

  I really enjoyed this experience, and how passionately the chocolate making process was explained. The chocolate tasting part was obviously great too. You can clearly see they care about the different flavours they create. I definitely would recommend this if you are going to Basel.

• Chocolate heaven!

  Aileyfan,2025年12月12日

  - Review from Tripadvisor

  5.00

  Excellent tasting. Very knowledgeable host. Fabulous chocolates. Such wonderful flavors-all made by the proprietor.

  

  

• Dont waste your time

  ElizabethBetsy R,2025年12月12日

  - Review from Viator

  2.00

  We were squished 12 on a hard wooden bench - the presenter didn’t have much energy as he spoke slowly with long pauses while he decided which chocolate to present next. The chocolate didn’t taste that good and certainly didn’t represent Swiss chocolate. The guy was pleasant and very friendly. But that said, it is clear he just started making chocolate last August and he is using tourists for seed money for his company.

• A brief introduction to Swiss Chocolate making

  Graeme D,2025年12月10日

  - Review from Tripadvisor

  5.00

  Very interesting talk on the making of chocolate and different types of truffles. Thanks to Leon for assisting us and his dad for his explanation

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