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• Disappointing.

  Genna C,2026年6月21日

  - Review from Tripadvisor

  2.00

  First the good bits: excellent communication in advance, the coach was on time and there was space to sit together. At the salt mines we didn’t have to wait long to get in, and the physical structure of the mine is very impressive, plus the steps are very solid and stable and the temperature was much more moderate than expected. Unfortunately there are some big buts. You are not actually booking a tour with this company: just a coach transport and a pre-booked ticket on the general English-speaking salt mines museum tour. If we had booked that package independently a Bolt taxi each way would have been 35 x 2 zl plus family entry ticket of 397 zl (incl the English speaking guide), so 467 zl = about £94. We paid this company £181.95 for the three of us! Maybe you can justify that as a ‘tour’ price but this was not a tour package: when we got on the coach the ‘guide’, while lovely, told us she had only lived in Poland a couple of years, doesn’t speak the language and then gave us zero commentary for the rest of the journey - both there and on the return leg. A little surprisingly, as the journey ended she invited tips for her and the driver (I did not see anyone leave anything.) The salt mines guided tour that the group took was the exactly the same one you’d get if you booked direct at the museum as individuals and again, while lovely, the guide spoke non-stop in a heavy accent without giving much information of interest at all: she rushed us around, skipped past toilets despite people in the group needing to go, spoke the whole time we were walking and as we were such a large group we lost signal on the headsets unless we were in the front half of the group. Also, she didn’t give us even one chance to ask questions or make the tour interactive in the whole 2 hours. We didn’t even find out how the salt is extracted from the rock! Finally, another reason to not book with this tour company is that although it turned out that we all actually had individual general admission tickets (rather than a group tour ticket) which included entry to the museum, we were told our ‘tour’ didn’t include time for that and so we’d have to skip it and head straight back for the coach… and then had to wait 15 minutes for our bus ‘guide’ to show up and collect us to go back to the coach. So, although the salt mines are an impressive structure this tour was decidedly underwhelming and actually disappointing as I’d been really looking forward to it.

  

  

• Lots of walking involved

  SlimBoyFatPortsmouth,2026年6月19日

  - Review from Tripadvisor

  4.00

  Wasn't informed 2 hours of walking involved and have to be relatively fit. Once in the chapel very very impressive

• Unbelievable place

  Ian H,2026年6月16日

  - Review from Viator

  5.00

  Unbelievable place highly recommend to visit. Not many things in this world have amazed me but there's 1 particular thing that was outstanding.

• Exceptional

  adrianoB7731ZP,2026年6月14日

  - Review from Tripadvisor

  5.00

  This trip is an absolute must. Great value and an exceptional experience.

  

  

  

  

  

  

  

  

  

  

  

• Very nice to experience really worth it if you are in the area definitely go

  Explore59732433627,2026年6月9日

  - Review from Tripadvisor

  5.00

  Everything well arranged and definitely worth it and you really have to go when you are in the area and with good guidance go we had pau

• Unique atmosphere

  MURRAY S,2026年6月8日

  - Review from Viator

  5.00

  Several hours walking tour with a well informed guide. Organised well from beginning to end. Take appropriate footwear.

• Very good overall experience!

  Pioneer25391824903,2026年6月8日

  - Review from Tripadvisor

  4.00

  We were half an hour late leaving the pick-up point due to latecomers, but actually there was plenty of time to get to the venue before we were due to enter. Pau was a great host and communicated with us very well! Would 100% recommend!

  

  

  

• Amazing

  severino1974,2026年6月8日

  - Review from Tripadvisor

  5.00

  The tour was absolutely amazing! Pau and the Salt Mines tour guide were fantastic—friendly, knowledgeable, and incredibly helpful throughout the entire experience. They made the tour enjoyable, informative, and memorable. It was worth every penny, and I highly recommend it to anyone visiting. Thank you for such a wonderful experience!

  

  

  

  

  

• Great insight. Great Guide

  818murrays,2026年6月8日

  - Review from Tripadvisor

  5.00

  Amazing experience to be so far down the mines. Our mine guide was first class as was our group guide, Paul. Excellent communication throughout the process

• Salt mines

  Graham D,2026年6月8日

  - Review from Tripadvisor

  5.00

  Great trip and experience . Especially the tour guide who was energetic and funny

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