Travelers select their travel date, pickup location, and destination, then complete their reservation online. Flight information is needed for reservations. A confirmation email is sent immediately with trip details, pickup instructions, and contact information. Before travel, guests receive reminders and updates about their upcoming shuttle. This includes the pickup window, location details, and any important travel notes. Guests should be ready at the start of their pickup window. Drivers may arrive at any time during this period depending on routing and traffic. Text alerts are sent when the vehicle is on the way or approaching the pickup point. The driver arrives at the confirmed pickup location and assists with loading luggage. Once onboard, travelers can relax while the driver navigates to the destination. Vehicles are equipped for comfort and safety, and routes may include additional pickups or drop‑offs for shared shuttles. Guests are dropped off directly at their confirmed destination or designated transfer center. Drivers assist with unloading luggage, and travelers receive a final confirmation that their trip is complete.