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• Misrepresented

  Gail C,28 thg 3, 2025

  - Đánh giá từ Viator

  1.00

  This was a complete waste of money. I should have known that this was not going to be good when Jasi showed up in sweat pants. There was no commentary while going from place to place explaining areas we were in or any history. In fact, he wore earbuds while he was driving. When I did ask him about an interesting building, he thought it was an Art Museum. We looked it up and it was a bath house. Every stop it was hurry, hurry hurry. We had 20-25 minutes at each stop and asked him to skip a stop so we could have more time at The Botanical Gardens and Beach, but no extra time was given. The description said it included lunch, which did not happen and we were supposed to go to Brighton Beach, but he dropped us off at St. Kilda beach and said it was connected to Brighton Beach. I checked on Google maps and Brighton Beach was 4 miles away. We were allowed 25 minutes at the beach. We texted him and told him we would find another way back to the cruise ship. I am asking for a partial refund.

• No guidance included.

  Frank S,28 thg 2, 2025

  - Đánh giá từ Viator

  2.00

  No commentary included. Our friendly but seemingly inexperienced driver relied on a few Wikipedia words which they read from their phone on arrival by way of guidance at each of the stops. They had nothing else to offer, not even the promised water which was important on a hot day with no location or time to purchase any ourselves. Not the usual ‘Viator’ experience we have come to expect.