What To Expect

What‘s Included

Reviews

• Terrible experience

  r1cardo bm,,Jan 19, 2026

  - Review from Tripadvisor

  1.00

  I had a terrible experience. I arrived at the designated location for the start of the trip, and the staff informed me that the trip would not take place. At no point was this information provided by the company. This occurred at 10 PM (my trip was supposed to start at 12:30 AM). I had to travel from the city where I am to Malang, and I was in a city I don't know, on a tour that wouldn't happen, and without the agency's contact information. After the shock, I tried to call the agency to clarify what was happening. THEY SIMPLY DON'T HAVE A PHONE NUMBER TO RECEIVE CALLS. Fortunately, I was lucky enough to find someone at the company who called me from their personal number to explain what was happening. They assured me that I would receive a refund for the trip. I am still waiting for this amount to be returned to my account. If I can give my opinion on your trip, DO NOT GO WITH THIS AGENCY.

• Catching sun rise

  matl962,,Jan 5, 2026

  - Review from Tripadvisor

  4.00

  It was drizzling & foggy when we reach the top stop so didn't managefd to see the sunrise & catch the best view of mt. Bromo. But thanks to our tour lead, Pak Henry & driver Pak Wawan putting good effort to the rest of our stops catching the nice view & suggesting best spots for a photos. Will need to come again during summer season for the best view. Thank you.

• Stunning experience

  sofian433,,Dec 25, 2025

  - Review from Tripadvisor

  5.00

  Thank you Hamdan for an incredible experience. We are in awe with your service and will be back again. Going early really helped getting the full experience and viewing spots

• Cinematic Memories and Amazing Experience

  affanu624,,Dec 23, 2025

  - Review from Tripadvisor

  5.00

  Trip with Smartway Indonesia Tours so comfortable. Our guide Zen was incredibly knowledgeable and the hospitality was amazing, If you’re looking for a stress-free trip, the itinerary was perfectly curated—not too rushed, but we saw everything. They took care of every single detail so we could just enjoy the moment and Every documentation looks cinematic and totally Instagram-worthy. I didn’t even have to worry about taking photos because they captured everything beautifully. Good job Smartway!

  

• What an experience of seeing a beautiful scenery!

  troyl875,,Dec 20, 2025

  - Review from Tripadvisor

  5.00

  Another must-go on Java besides Borobudur, Mt. Ijen, and Tumpak Sewu. We booked the trip leaving Malang. What a magically experience. Driving the 4Runner through thick fog/cloud in early morning was pretty crazy but my hats are off to the Smartway driver (I should have asked for his name) who seems to know where he's heading, when I couldn't even see 10-ft ahead. This quick driving moved us to the crater rim pretty quick and get a good nice spot for the sunrise viewing. We were may be a few handful people who started to climb to the Mt. Bromo's rim in the early morning hours. Sandi was our tour guide who helped us to get into a good viewing spot. Very sleeping by the time we got back to the hotel but well worth it! Super happy of booking the trip through Smartway, no hesitation to recommend to anyone who wants to see Mt. Bromo!

  

  

• Worth it!

  chewyant2025,,Nov 27, 2025

  - Review from Tripadvisor

  4.00

  Experience: I took the public tour with my mom, so the group was in total 5 people inclusive of the tour guide. The journey is quite tiring, packed with many photo ops. Sadly the Mt Bromo view was covered by clouds but the sunrise is beautiful nonetheless. The crater was probably the most exhausting portion so it is not good for people who have bad knees. In my opinion, the teletubbies hill and savanna can be a little underwhelming compared to the rest of the views. The jeeps are smaller than expected too. Sandi the tour guide was fluent in English and experienced in guiding us to the various spots we visited and the driver Mr Arif is very experienced at driving the jeep and great at giving photo suggestions too haha. Thankful for the both of them in making the tour much easier and enjoyable. A bottle of water, bread and chocolate bar was provided by the tour so there is no need to bring too much food. There is also option of buying hot drinks and cup noodles while waiting for sunrise near the foot of the sunrise point hill. The toilets in the park are all squatting toilet and require a fee of 5000 IDR at the time of writing. Fees: on top of the tour we bought from an external site, we had to pay 225,000 IDR and 50,000 IDR for ticket and fuel surcharge.

  

  

  

  

  

  

• Absolutely Awful Car Ride to Spectacular Sights

  Shortstop44,,Nov 24, 2025

  - Review from Tripadvisor

  4.00

  This is a fine trip to a remarkable experience at the huge caldera surrounding the Bromo volcano cone. But you need to know what you are getting into. Depending on the time of year, between 200 and over 1000 Toyota 'jeeps' make the trip up the mountain on tour every day. That's fine. But you need to realize what the ride is like. The 'jeeps' are entirely claustrophobic. You are wedged into the back compartment with three other people. You can't see anything except the road surface ahead. The suspension is so stiff that every bump in the EXTREMELY rough road in the caldera thrashes you about the compartment. The first two hours going there are on paved roads and not too bad, but the last hour on dirt roads is very rough. Are you prone to motion sickness in cars? I'd advise you not to go. My friend and I took Gravol/Dramamine and we were ok. But he said that without it he would have been seriously car-sick and vomiting. The problem is that you can't see out the front very well, so your inner ear knows you are moving, but your eyes see the inside of the jeep and think you are stationary. The dissonance between the two inputs to your brain leads to car-sickness. There is no option but to go in these 'jeeps' because every tour company uses the same type vehicle. Worse for me was the claustrophobia. I lasted about a minute in the back of the jeep before I was overcome with panic and said I couldn't stand it. Thank God the guide immediately volunteered to change places and let me sit in the front seat with the driver. I could not have stood six hours enclosed in that rear 'cage' bumping and swaying on the winding road smashed in with three other people. I gave the guide a HUGE tip for his kindness. The sunrise view from the caldera rim and the hike up to the rim of the active Bromo volcano were spectacular and memorable. But you pay a high price to get there if you are either claustrophobic or prone to motion sickness.

  

• Great Guide

  Gary P,,Nov 24, 2025

  - Review from Tripadvisor

  5.00

  Our guide Hamden was the BEST!!! Knowledgeable and friendly and helpful. Our driver also was very professional. We would do this again.

• Beautiful Bromo tour

  Theresa m,,Oct 21, 2025

  - Review from Viator

  5.00

  The trip was spectacular. The views were out of this world! Small group - 6 in a jeep. Convoy style trip. An adventure that I won't forget. The driver was good and prompt. The company kept me fully informed via WhatsApp for pick up etc. You need to be physically active and able to walk quite a bit especially to the crater edge. There are horses to take people at a small charge to the steps for the crater. The crater was amazing and must be seen! It's a once in a lifetime experience not to be missed. The only thing to mention is that it is a very tiring trip. Collection at midnight and doesn't return until 12 pm. Roads are very bumpy and uncomfortable at times, but we'll worth it. The photographer was not very attentive and we did not receive any photos! There was no guide to give information and I feel that let it down. Not the best English speaking tour as we had no information at all.

• Happy

  ethiogoldentours,,Oct 18, 2025

  - Review from Tripadvisor

  5.00

  Wowww... i never seen like this tour oprators. keep it up.. and we will choose you at any time and we are so happy thanks for everything...

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