What‘s Included

Meeting and Pickup

What To Expect

Reviews

• Not a guided tour, just a Bus Hop-On Hop-Off

  Silvia B,

  Feb 4, 2024

  - Viator

  1.00

  Not a guided tour, but just a Bus Hop-On Hop-Off. Very disappointed! The “guide” didn't make the stop Emirates Palace Mandarin Oriental and Abu Dhabi Mall. Instead, he stopped us at a carpet shop for a demonstration and sale of that. We had to stay at that shop for 40 minutes. We are very upset and disappointed. Moreover: - he was 40 minutes delay - ⁠he didn't explain anything at all - ⁠he just advised us about the time to come back at the bus - ⁠he didn't speak Italian at all - he was not so willing and seems to be in a hurry to finish the “job” At Dates Market, he told us to go just in a specific place (a friend of him?), and not to others shops. We have paid for a guided tour, not a bus hop-on hop-off. Not recommended at all.

• BUYER BEWARE!!! Please Read before considering this or any tour with Viator.

  Justice C,

  Jan 11, 2024

  - Viator

  1.00

  BUYER BEWARE- Please read before Purchasing *We did not do the entire excursion. We only saw half of the promised activities. I read other reviews with concerns but really thought that I would at least see all six sites detailed in the What to Expect section. That did not happen! The van arrived slightly late but stated that they had to come all the way from Dubai and did not receive notice until that morning. Because there was only one other couple, we should have been able to make up the time. We picked up the other couple and headed to the Shelkh Zahed Grand Mosque Center. We were supposed to spend one hour and thirty minutes at the Shelkh Zayed Grand Mosque Center. The Mosque is vast, and it has shopping opportunities inside and outside the Mosque Center; it requires a lot of time to do the tour justice. We did not receive one hour and thirty minutes, which was stated in the description. There was a marathon going on close to the Mosque, and we just drove around for about thirty minutes waiting for it to pass by so that we could actually get to the parking area. The driver and tour guide called someone about the matter to find out what to do. After the marathon, they proposed to see the Mosque later because all entrances were blocked. The other couple opposed the idea because they needed to be done by 12:00pm. I wanted to move forward and return to the Mosque later because we were already running late. The tour guide agreed with the couple because I was only one person versus two people. We later entered. We were rushed past the outdoor stands and sites. We rushed to the checkpoint and were stopped because the woman was not dressed appropriately (her dress could be seen through) and the man had a vape pen. We had to leave and go to the shopping area for her to buy tights or another outfit and resolve his vape pen issue. We lost another 20 minutes. Once we were allowed to enter, we were rushed through quickly. We were able to take some pictures but had to stay together. We were told that we would have time to stop at the shops for souvenirs after the tour. it did not happen. We arrived at Yas Mall, specifically Ferrari World. We did not have an opportunity to see any other stores in Yas Mall. We did not enter Ferrari World because we did not have tickets and it was not a part of the tour. The tour guide pointed it some highlights as we rushed back to the van. We then went to Abu Dhabi Dates Market. We went to one store and were quickly returned to the van. We stayed for about eight minutes. Another tour driver conversed with our tour guide and asked if they were going to end the tour because the other sites were blocked off due to an event. We headed to Heritage Village, and as the other tour guide stated...it was blocked off, and we could not proceed. We pulled over to the side of the road, and again the tour guide called someone to explain the issue. He returned and said we could not see the rest of the tour. We returned to the couple's hotel, and they took me to the Louvre Abu Dhabi and dropped me off. The only site that I can speak to, spent time at, and was not rushed through was the Louvre Abu Dhabi because I was dropped off and the tour guide and driver left. I went at my own pace and it is a wonderful attraction to see while in Abu Dhabi. I highly recommend buying a ticket and going on your own time. This was a waste of my time and money. If Viator is a reputable company, they would refund this failed tour or offer another tour. If I return to the region, I would have to take another tour to see the sites detailed on this site. Three sites were missed, and three were rushed through with no time for a meaningful opportunity to enjoy the attractions. People invest a lot in their vacations to have a great experience. It is very sad when companies lose sight of that and have no problem not delivering the basic things described on their website.

• Great tour in Abu Dhabi

  Harley P,

  Dec 29, 2023

  - Viator

  5.00

  The mosque was the most wonderful experience. Our guide, Ushail, was very professional and helpful especially when I needed to buy an abaya. He was very patient with the latecomers. A very delightful guide

• Poor Tour

  Lyle M,

  Nov 24, 2023

  - Viator

  2.00

  Although this tour covered many sights we were rushed through and given almost no time to see anything. The tour description listed 90 minutes at the Misque and it was only 60 minutes. Other stops were also shortened until I spoke to our guide. He gave very little information and the bus was hot with very little air conditioning. It also arrived 15 minutes late for pickup. The visit to the shop at the end was totally unnecessary and was only a sales pitch for overpriced goods. The 25 minutes there would have been better spent elsewhere. I can not recommend this tour.

• Excellent

  QBAV,

  Nov 19, 2023

  - Viator

  5.00

  Great tour of the city. Host Suhail was amazing and knowledgeable. Audio in the tour bus was also a great part of the tour