What To Expect

What‘s Included

Reviews

• Best Service Ever

  Judi S,May 10, 2026

  - Review from Viator

  5.00

  VIP First Class Experience is always my choice for airport escorting. I am elderly and travel alone. My peace of mind is well worth the price.

• Exceptional service

  keithgB4240NK,May 3, 2026

  - Review from Tripadvisor

  5.00

  Very professional and friendly. She was great at explaining the procedure. Got us through both customs and to our gate , then to VIP lounge in no time. I would highly recommend using their service.

• Aruba airport vip experience

  valpA535KN,Apr 26, 2026

  - Review from Tripadvisor

  5.00

  Terrific from beginning to end. Two lovely people greeted us at the door and never left us until we were safely in the lounge. Whole thing took about 30 minutes! Highly recommend.

• Worst VIP lounge in the Caribbean

  Michael P,Apr 20, 2026

  - Review from Viator

  3.00

  First of all our “guide” was EXCELLENT. She clearly wanted the best experience for us, was very personable and expertly got us through both customs lines and to the VIP lounge. My negative rating is all about the extremely low quality of the lounge - HORRIBLE food, bus station vibe, and extremely low value (unless you wanted multiple alcoholic beverages at 11 AM!). On top of that the lines were very short so our agent’s hard work (for 20 minutes) went to waste. I have been to many VIP lounges in the Caribbean and this was the worst. Overall terrible waste of money, unless maybe if you are traveling on holidays or Saturday possibly. Unfortunately I will not consider again in Aruba.

• Fabulous - bypass all...

  LISA f,Apr 12, 2026

  - Review from Viator

  5.00

  Fabulous - bypass all lines for much faster experience getting thru customs - used it in the past and well worth the cost

• Fast, friendly, and...

  Nicole B,Apr 4, 2026

  - Review from Viator

  5.00

  Fast, friendly, and absolutely worth it! The VIP departure service made traveling through Aruba airport smooth and stress-free. The lounge was a bit busy so we waited briefly, but overall the experience was excellent and well worth the upgrade.

• Flying home from Aruba

  Dana G,Mar 30, 2026

  - Review from Viator

  5.00

  Our host was awesome getting us checked in and through customs… she was wonderful…..the lounge on the other hand….one open had to walk all over airport…to the one open and wait in line…then to go into a dirty lounge with dirty bathroom …waiting on food for almost 45 minutes….a few sandwich choices, and overcooked chicken wings….the lounge needs an upgrade and nicer food for the amount charged….

• Very helpful to fast...

  Brittany G,Mar 29, 2026

  - Review from Viator

  5.00

  Very helpful to fast track through the airport - we got right into the lounge on the other side which was great (and it wasn’t an issue to bring our 3 year old!)

• First class experience

  Lisa C,Mar 29, 2026

  - Review from Viator

  5.00

  The young lady that greeted us was very friendly and professional. It’s a great service to use especially on a Saturday at the Aruba airport where the lines can be long. The only downside is the VIP lounge is not always available to get in to so we couldn’t utilize that part of the service due to long wait times and lines to get in. Otherwise a great service to get through quickly.

• A Must Have Experience

  Richard S,Mar 24, 2026

  - Review from Viator

  5.00

  This experience was absolutely awesome. Our associate for this process met us at the check in desk at the Queen Beatrix airport. Joseph took us immediately to the front of the very long check in line at the airline desk and checked our bags in immediately. The line of people waiting for this process was very long. Then Joseph accompanied us to the security check point which would not have been easy to find if you aren't familiar with the Queen Beatrix airport in Aruba. Once again, Joseph lead us to the very front of the line and we passed through security is less than one minute. Joseph told us what documents (passport, boarding pass, ED confirmation, etc.) at each step of the process which saved us the time and aggravation of fumbling through our wallets, purses or phones to find exactly what we needed for each step. He then took us to the US customs area and put us first in line to speak to the Customs Agents. Once again, we only spent one minute in the Customs checkpoint. By this step in the process we have literally walked by over 200 people standing in line waiting for each step of the process. After clearing customs, Joseph escorted us to our gate and showed us exactly where we would be boarding and then he too us into the exclusive VIP lounge area. In total it only took us 25 minutes to go from the start of this process to the end, when Joseph left us in the VIP lounge. We spent more time walking to each different step in this process that we did standing. We only stood for a couple of minutes to wait for customs and that was it. The VIP private area had fresh muffins, a nice selection of sandwiches (ham/cheese, turkey/cheese, plain ham, plain turkey) and condiments. There was a bar as well as bottled water and sodas available. There was also mints and chocolate chip and biscotti cookies. All of these were free and unlimited and all this in a spacious private area with televisions, luxurious seating, tables, couches and a private restroom area. Did I mention this area is also very quiet and peaceful as compared to the overcrowded and extremely noisy seating area provided by the airport at the gates. We were first time visitors to Aruba and had read the nightmare stories of the lines at the airport and numerous accounts of passengers missing their flights because of these long lines, so this purchase was the best purchase we made. It relieved us of all the stress and anxiety of dealing with unbelievable long lines, associates that speak broken English, and other stressed out and angry passengers. I highly recommend this experience to everyone!

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