1. Easy Booking Confirmation After booking on Viator, you'll receive a confirmation message from our team requesting: Your flight details (arrival or departure) Your hotel or lodge name Number of passengers and any special requests You'll then receive a final confirmation with all pickup details and emergency contact information. 2. Flight Monitoring & Pickup Preparation We track your flight in real-time to ensure we're there when you land — even if your flight is delayed or arrives early. A professional driver is assigned and prepares a personalized welcome board with your name for easy recognition at the airport. 3. Meet & Greet at Victoria Falls Airport (VFA) Upon arrival, our uniformed driver will meet you just outside the Arrivals terminal, holding a sign with your name. We assist with your luggage and escort you to the vehicle. Our team is known for being friendly, punctual, and knowledgeable. 4. Comfortable Transfer to Your Hotel or Lodge Ride in a clean, air-conditioned vehicle directly to your hotel or lodge in Victoria Falls. You'll enjoy: Bottled water Local travel tips from your driver Smooth, safe ride with a professional chauffeur 5. Drop-Off and Assistance We’ll drop you at your hotel or lodge entrance and help with offloading your luggage. If you’ve booked a return transfer, we’ll confirm the pickup time and location for your departure day.