Auschwitz & Birkenau Guided Tour with Hotel Pickup from Krakow
Overview
Available languages
7 hours
Mobile ticket
Choose from several convenient door-to-door pickup options, ensuring you are collected directly from your address for a smooth and comfortable start to your tour.
Visit UNESCO World Heritage Site, a former German - Nazi concentration camp Auschwitz-Birkenau, where more than a million Jews and other prisoners were oppressed or killed during World War II. The flower-strewn Death Wall, national memorials, gas chambers and crematoriums, preserved ruins, the remains of hundreds of barracks, watchtowers, the railway line and ramp - all form a moving testimony to the number of those who lost their lives.
Additional Info
Specialized infant seats are available
Suitable for all physical fitness levels
[DEPARTURE] Booked times are tentative and may change due to schedule at the Auschwitz Museum and traffic conditions.
[DOCUMENTS] **Full names of all participants MUST be provided during booking (the same as on ID or passport, no nicknames). Passport or ID is MANDATORY for each participant and will be checked. No ID = NO ENTRY!**
[VISIT] Guided group tour only, no individual pacing. Respectful behavior and smart casual dress required. Eating, smoking, and loud behavior are not allowed.
[PICKUP] Some Krakow hotels are in traffic-restricted zones. Pickup will be arranged from the nearest accessible point and you will be informed in advance.
[LUNCH] Lunch is not included. There is no time for a full meal between visits, and no food facilities on-site, so please bring a snack.
[SECURITY] An airport-style security check is required before entering the Auschwitz-Birkenau Museum.
[WEATHER] The tour runs in all weather. Up to 70% of the visit takes place outdoors, so please dress appropriately and bring water on warm days.
[CHILDREN] Children must be accompanied by an adult. Infant seats are available. Due to the sensitive nature of the site, the tour is recommended for ages 13+.
[PHOTOS] Photography is allowed except in marked areas. Flash is not permitted inside buildings.
[RENOVATIONS] Due to roadworks in western Krakow, pickups in that area are not possible. The Straszewskiego 19 meeting point is temporarily closed. We will arrange a nearby alternative if needed.
Cancellation Policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
What‘s Included
Headsets to hear the guide clearly
Professional assistance in case of any issue
Round-trip transportation from and to Krakow by air-conditioned vehicle (van or mini-bus)
Licensed, English speaking local guide (up to 15 or 30 visitors)
Highly qualified, helpful and friendly customer service
Entry fees (Auschwitz I & Auschwitz II Birkenau), insurance and taxes
Food and drinks
departure time may be changed due to schedule at the Auschwitz Museum
Meeting and Pickup
Pickup points
Select a pickup point
What To Expect
Krakow
Your tour begins with transportation from Krakow (hotel or address you specified). Auschwitz-Birkenau Museum is located in the town Oswiecim, about 1h15min in one way (65km). Every driver we cooperate with has all required by EU permissions for passenger transport. An English speaking and friendly leader of the group will assist you at any time you need. After arriving in Oswiecim, have a short break to grab a coffee or keep an eye on outdoor exhibitions.Then be kindly introduced to your local and professional guide who is licensed by Auschwitz-Birkenau Museum.
Panstwowe Muzeum Auschwitz-Birkenau
Start your tour by walking through the gate to the first camp - Auschwitz I - originally conceived as a concentration camp, to be used as a detention centre for the many Polish citizens arrested after Germany annexed the country in 1939, with the most recognizable sign Arbeit Macht Frei (Work Makes You Free).This part usually takes 2 hours and you will be using a headset to hear your guide clearly. The group according to the Museum’s rule counts up to 30 people making the visit comfortable and accessible for every participant. Visit the original wooden buildings, fortified walls, barbed wires, gas chambers and crematoria - all of those leave a shocking impression allowing to imagine the scale of Holocaust.
Options
ENG Tour - Estimated Dep. Time
Selected time may vary - TBC: Final departure time may change - it will be adjusted to the museum’s schedule and confirmed closer to the tour date!
30-Person English Tour: Official Museum Size
Quick Meet & Go: Convenient pickup and drop-off available from most Krakow addresses
Pickup included
ENG Tour - Limited to 15 pax
ENG Small Tour Max 15 Visitors: Half the Size of Regular Tours! (group is up to 15, not just transport)
Travel: from your address in a cozy atmosphere with a van and an ENG-speaking driver
This option: was well-received by 98% of our customers (best of the best 2024)
Pickup included
ENG Tour - Time Guaranteed
Departure: time is guaranteed within ±30 minutes and will not change
Entry time: has already been verified with the Auschwitz Museum
English guide: up to 30 people, the official group size at the Museum
Quick Meet & Go: Convenient pickup and drop-off available from most Krakow addresses
Pickup included
Reviews
674 reviews
Total reviews and rating from Viator & Tripadvisor
Excellent!!
Rich S,
Nov 28, 2025
- Review from Tripadvisor
5.00Excellent. Communication before the trip was perfect. Driver was to the minute. The vehicle was like new and the guide was unbelievably good. All round perfect choice.
Knowledgeable, respectful, and well organized tour
O1022LUashleynu,
Nov 27, 2025
- Review from Tripadvisor
5.00Very organized and clear communication. Our tour guide, Bart, was very respectful and knowledgeable about Auschwitz. Norbert our driver was timely, safe, and kind. I would recommend this guided tour to anyone wanting to learn about this very important part of history.
Auschwitz Visit
T4649UQandyt,
Nov 27, 2025
- Review from Tripadvisor
5.00A very special trip which was well organised. A very poignant day which will forever last in our memories. Thanks for making this such a memorable day.
Well Organized Tour
anavratil,
Nov 27, 2025
- Review from Tripadvisor
5.00Very organized and informative group tour of Auschwitz. Small group was nice for the tour and never felt rushed. Clear communication and pick up. Norbert was a great driver and Bart was a very informative guide inside the camps
Professional and polite
cathyantoniou,
Nov 24, 2025
- Review from Tripadvisor
5.00An extremely well organised and informative trip from the hotel pick up to the lovely tour guide. You definately get the feel and understanding of the history of such a place. Its a must to do if visiting Krakow.
A truly amazing experience.
asphodel2019,
Nov 24, 2025
- Review from Tripadvisor
5.00It was an amazing experience and I recommend it to everyone. It's a lengthy visit (approximately 5 hours) but it's worth every minute and you won't notice the time passing by. I think the price is fair for the quality of service and the wealth of information you get in return. Our guide Hubert was amazing. Very kind, helpful but also very professional. Thank you again!
Well organised
S2708WIemilym,
Nov 24, 2025
- Review from Tripadvisor
5.00Very well organised tour. We were picked up on time and did not have any issues with tickets or anything (I know other tour companies have had issues).
Guided tour
C6419SBmikep,
Nov 23, 2025
- Review from Tripadvisor
5.00Max and the team were great! Communication was clear and regular, transport was on time and comfy, happily recommend Hello Cracow
On point, on time, great experience
hayleymT3798OM,
Nov 20, 2025
- Review from Tripadvisor
5.00Wow what a trip! My partner had booked the trip through this group due to good reviews. They were good at communicating via WhatsApp, were on time at pick up. Nice Mercedes bus. Informative driver who kept us up to date. They had sorted the tickets out for us to jump any queue. Did loads of steps that day, the tour guy was fabulous, everything was very organised
Auschwitz/ Birkenau
Neil H,
Nov 19, 2025
- Review from Tripadvisor
5.00Excellent service from our knowledgeable driver Patrycja. Auschwitz is over an hour from Krakow journey time depends on traffic, we were out of the tourist season but still busy on roads and busy at Auschwitz. There is a lot to take in at Auschwitz and by having a tour you get to see the main bits and get around and our guide was extremely knowledgeable, I think if you did it yourself and tried to read everything it would take an awful long time so it depends on your level of interest and ability to take it all in. Being fully aware beforehand of what went on does not take anything away from the visit, being confronted by the mountains of shoes and cropped hair of victims is very chilling. When we were at Birkenhau there were some young Israeli s giving an open open air service of remembrance, very moving especially when you consider the recent atrocities of October 7th.
-10% off
From €26.10Was €29.00
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